Business Details
44 Years
experience
Emergency
services
Your Trusted Home Services Partner in Cincinnati
Tom Drexler Plumbing has been a trusted provider of home services since 1982. Founded by fourth-generation Master Plumber Tom Drexler, the company serves Cincinnati, Louisville, and Southern Indiana with a fleet of over 200 trucks and a management team with 100+ years of combined experience. Our mission focuses on creating lifelong customers through award-winning service, backed by a 100% satisfaction guarantee and a code of ethics emphasizing integrity, technical excellence, and respect for customers' homes. We maintain industry leadership through continuous technician training at our on-site facility and adherence to strict professional standards.Our services span HVAC, plumbing, electrical, and bathroom remodeling, supported by 24/7 online booking and emergency response capabilities. Recognized with the Nexstar Select Service Award, we combine drug-tested technicians with upfront pricing and free estimates to deliver reliable solutions. Our commitment extends beyond service through community initiatives like the Tom Drexler Heroes program, which honors local charitable contributors. With over 16,000 reviews, our reputation reflects decades of consistent, high-quality service delivery.
Services
HVAC Services
Plumbing Services
Electrical Services
Bathroom Remodeling
Drain & Sewer Services
Details
- Year established: 1982
Highlights and features
- Over 40 years of combined management experience
- Upfront pricing with free estimates
- Trained & certified technicians
- 100% satisfaction guarantee
- 24/7 online booking available
Associations and certifications
- Nexstar Select Service Award
What people say
Professional and friendly
Fast service
Reasonable prices
Knowledgeable technicians
5 stars
Services
HVAC Services
Our HVAC services ensure year-round home comfort with emergency repair capabilities and brand-agnostic support. Technicians provide air conditioning, furnace, and heat pump solutions alongside smart thermostat installations and indoor air quality improvements. With 24/7 emergency availability and upfront pricing, we maintain systems for optimal efficiency and safety.
Plumbing Services
Comprehensive plumbing solutions address both emergency and routine needs, including gas leaks, water treatment, and sump pump installations. Our certified technicians handle pipe repairs, water heater maintenance, and leak detection using advanced diagnostic tools. Emergency services prioritize rapid response to minimize property damage and restore functionality.
Electrical Services
Licensed electricians deliver safety-focused electrical upgrades and repairs for residential properties. Services include panel upgrades, surge protection, generator installations, and smart home integrations. All work complies with current electrical codes to ensure system reliability and household safety during power outages or equipment failures.
Bathroom Remodeling
Specialized bathroom remodeling transforms spaces with tub-to-shower conversions, walk-in tub installations, and complete fixture replacements. Our in-house plumbing team ensures seamless execution without subcontractors, offering lifetime product warranties and two-year workmanship guarantees. Projects prioritize functionality improvements and modern aesthetics.
Drain & Sewer Services
Advanced drain and sewer solutions address clogs, odors, and system failures using hydro jetting and trenchless repair methods. Technicians diagnose issues through camera inspections before performing targeted repairs or full line replacements. Emergency services minimize yard damage through precision trenchless techniques while restoring proper drainage functionality.
Questions
What services does Tom Drexler offer?
We provide HVAC, plumbing, electrical services, bathroom remodeling, and drain/sewer solutions across Cincinnati, Louisville, and Southern Indiana.
Are emergency services available?
Yes, we offer 24/7 emergency HVAC and plumbing services with rapid response times for urgent home comfort issues.
Do you provide financing options?
Yes, we offer financing plans to help customers maintain home systems without upfront cost barriers.
What areas do you serve?
We serve Cincinnati, Louisville, Southern Indiana, and surrounding counties including Jefferson, Clark, and Hardin.
Are technicians certified?
All technicians undergo continuous training, drug testing, and background checks to maintain industry certification standards.
What guarantees do you offer?
We provide a 100% satisfaction guarantee, lifetime product warranties, and two-year workmanship warranties on installations.
Reviews (7)
Nancy M.
Jun 17, 2022
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After my recent experience with Tom Drexler Plumbing, I am an enthusiastic customer who will call them again! Recently, I've had a new shower installed, leaks repaired, and a garbage disposal replaced. You get what you pay for and I am so glad I went with this company! And how often do you hear employees talk about how they love working for a company? Shawn and his crew and Michael took great pride in their work and did not leave until I was completely satisfied! I highly recommend this ethical, hard-working company!
Kim F.
Jun 16, 2022
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Nick and Chancellor were very professional, polite, friendly and patiently answered all our questions. They were called after a drain was unclogged by a technician yesterday and we found a small leak. Drexler responded swiftly by sending Nick and Chancellor. It seemed like some small plastic washer was cracked and since there had been no leak prior to the unclogging, new parts were replaced at no additional cost.
The plumbers wore booties over their shoes and completely cleaned up any debris from their work. Both young men had excellent attitudes and really made sure we were completely satisfied and had no further concerns or questions. Good employees who respect the profession and are focused on excellent costumer service are assets to any business. We couldn't be happier with Nick and Chancellor's work and how they solved our issue. A pleasant interaction with competent members of your team.
The plumbers wore booties over their shoes and completely cleaned up any debris from their work. Both young men had excellent attitudes and really made sure we were completely satisfied and had no further concerns or questions. Good employees who respect the profession and are focused on excellent costumer service are assets to any business. We couldn't be happier with Nick and Chancellor's work and how they solved our issue. A pleasant interaction with competent members of your team.
Shatoya Reed
Jun 11, 2022
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Omg these man was so Great! Daniel J, James, Jamar! I went through three different companies an Tom should have been my first call! I needed my HVAC an AC Unit replace after THREE other companies said nothing was wrong an I had no air in my home! These three man came out here an was so so so nice an got the Job done an I have AIR! I just want to say thanks Y'all don't know how much this meant to me!
Dana S.
May 06, 2022
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Called and requested service for a kitchen drain clog. Technician was on time, prepared, and courteous. Though he was unable to remove clog at that time, he provided some additional instruction that he thought may help [it did]. No charge for the service call because it was not resolved and I was impressed enough with their attention to detail and customer service that I requested their full preventative maintenance program. Side note: Asked the tech if he liked the company and he said they were awesome.tells me a lot. Good job, Tom Drexler!
William B.
Apr 13, 2022
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I updated the review because I had a problem with some work done previously they came out to fix it but I said don't do it unless this is the final fix but it was not so they credited me the 700 and I will use that on a different property and have the bathroom remodeled and gutted but they were professional and I am now considering I'm getting the gold package and using them on all repairs. They did the right thing
Dana Dages
Apr 05, 2022
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We had a tree fall during a storm. It took out all of our power boxes off the house. Destroyed our central air unit. We called Tom Drexler the next morning. They arrived shortly with estimates and scheduled to do work the next day. They restored our electric put in new A/C and new furnace in one day. All the workers were very professional and knowledgeable. We appreciate how responsive they were. I would definitely recommend them and would use them again in the future.
Matt C.
Apr 01, 2022
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Had a leak in upstairs tub. Cut a hole in ceiling downstairs took a couple pics and said he could not see a leak. Hard to see from 8 feet away. Charged me 500.00. What a rip off!
