Business Details
50 Years
experience
Your Trusted Source for Swimming Pools, Spas & Fireplaces in Tacoma, WA
Since 1976, we have been a third-generation, family-owned business dedicated to enhancing home comfort through premium swimming pools, spas, and hearth appliances. Our commitment to quality and customer satisfaction has made us the Puget Sound region's leading choice for over five decades. We specialize in custom pool construction, hot tub sales and service, and fireplace installations, offering a wide range of products from trusted brands. Our team of experts provides comprehensive services including maintenance, repairs, and renovations, ensuring our clients' investments remain in optimal condition. With five convenient locations across Western Washington, we combine extensive industry experience with personalized service to meet each customer's unique needs.Our focus on transparency, competitive pricing, and long-term relationships has solidified our reputation as a trusted local business. We pride ourselves on staying ahead of industry trends while maintaining the values that have guided us since our founding in a small garage in 1976. Whether you're seeking a new pool, spa maintenance, or a fireplace upgrade, our knowledgeable staff is here to deliver exceptional solutions tailored to your lifestyle.
Services
Custom Pool Construction
Hot Tub Maintenance
Fireplace Installation
Spa Services
Pool Renovations
Details
- Year established: 1976
Highlights and features
- We offer 50 years of experience in pool and spa solutions.
- Our family-owned business prioritizes personalized customer service.
- We serve multiple areas across Western Washington.
- Financing options are available for our products and services.
- Our team provides expert maintenance and repair services.
What people say
Great professional service
Knowledgeable staff
Excellent customer support
Happy customers
Amazing swimming pool
Services
Custom Pool Construction
We design and build custom inground and above-ground pools tailored to your property and lifestyle. Our projects include tanning ledges, waterfalls, and integrated seating for maximum enjoyment. With decades of experience, we ensure durable, aesthetically pleasing installations that enhance your outdoor space.
Hot Tub Maintenance
Our maintenance packages keep your hot tub in optimal condition with regular cleaning, chemical balancing, and equipment checks. We offer drain, clean, and refill services, shell glossing, and prompt repairs to maintain hygiene and functionality for year-round use.
Fireplace Installation
We install gas, wood, and pellet-burning fireplaces and inserts to enhance home warmth and ambiance. Our selection includes energy-efficient models with customizable designs, ensuring a seamless fit for both new and existing homes while prioritizing safety and performance.
Spa Services
From routine maintenance to emergency repairs, we provide comprehensive spa services. Our technicians handle winterization, relocation, orientation, and component replacements, ensuring your spa remains reliable and enjoyable through all seasons and usage levels.
Pool Renovations
We modernize existing pools with updates to tiling, coping, water features, and energy-efficient equipment. Our renovation services extend the lifespan of your pool while improving aesthetics and functionality, tailored to your budget and design preferences.
Questions
What services does Aqua Rec's Fireside Hearth N' Home offer?
We provide swimming pool construction, hot tub sales and maintenance, fireplace installations, and related services across Western Washington.
Do you offer financing options for your products?
Yes, we offer financing to help customers afford their desired pools, spas, and hearth appliances.
What areas do you serve?
We serve Tacoma, Bonney Lake, Fircrest, Gig Harbor, Puyallup, and surrounding areas in Western Washington.
Are your technicians certified for installations and repairs?
Our team includes experienced professionals trained in the latest installation and maintenance techniques for all our products.
What are your business hours?
We are open Monday through Saturday from 10:00 AM to 5:00 PM, with Sunday appointments available by request.
Can you help with emergency hot tub repairs?
We prioritize prompt service for urgent issues, with same-day technician visits available for critical hot tub malfunctions.
Reviews (7)
Jerrmaine Treadwell
Mar 06, 2022
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These people are completely incompetent and unresponsive. They delivered our hot tub in March of 2021 with a huge crack on the corner panel and a giant fork lift hole in the side panel (see photos). When they unloaded it, we mentioned the damage and they were not even aware that those obvious cracks were there. It is March 28, 2022 and we still do not have replacement panels. Aqua rec claims there are delays due to COVID and that it is not them, but the factory.
We have called numerous times and have to constantly badger them. Today they finally came to install the replacement panels and BROUGHT THE WRONG CORNER PANEL! Maybe we will have functional panels in 2025.hope the rats don't move in first.
We have called numerous times and have to constantly badger them. Today they finally came to install the replacement panels and BROUGHT THE WRONG CORNER PANEL! Maybe we will have functional panels in 2025.hope the rats don't move in first.
Heather C.
Jan 13, 2022
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Chris Kovacs was an awesome salesperson and made sure both stoves were installed at the time needed. He answered all my questions and was extremely professional. Cisco installed my stoves and was amazing. Very knowledgeable and thorough. I would 100% purchase a stove from aqua rec.
Kevin Hellyer
Jan 10, 2022
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I wish I would have read reviews prior to dealing with Aqua Rec. Avoid them unless you enjoy no communication and dealing with a company that refuses to make a situation right without being constantly contacted and pressured. We ignored the red flags and are paying the consequence. They are terrible at communicating and refuse to take responsibility for the damage caused during an installation. I'll update this post accordingly if they ever step up and do what is right, but am not holding my breath. I've got a long post on Yelp if you want the full story.
Anthony Leonarduzzi
Dec 17, 2021
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Costco had a display model. Rep there was super helpful. Love the idea of less plumbing. No wood products either! The bullfrogs are less maintenance than other brands. Rick helped my wife and I come up with the perfect tub for us. It's almost been a year owning the tub and it's been fantastic.
Robert Boyce
Dec 05, 2021
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If you buy a spa from these guys, don't expect any after service. The thermostat went out on our bull frog spa it took several days for someone to get back to us. It took several more for their repair person to call and order a part. It was early December and we knew cold weather was coming. We asked repeatedly for them to work with us on getting it fixed before the weather turned freezing. The repair person finally scheduled a date two weeks after the part came in and then on the coldest day of the year he called to cancel the appointment and told us it would be another two weeks before he could get to us. I'm positive there are other spa companies in the area that care more about their customers than Aqua Rec.
Stacy Brandes
Jul 14, 2021
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My experience with Clint and Rick at Aqua Rec was just simply fantastic. From the start of our discussions on the spa my wife and I wanted, selection of features, delivery to relaxing in our new spa was easy and pleasant. Keep in mind that COVID really impacted folks and businesses across the country so the delivery from time of order was about 9 months but Clint briefed us on that at our first conversation.
The team from Aqua Rec that delivered our spa was professional and did a great job. The quality of the Bullfrog spa is top notch! Anderson Electric did an amazing job getting our disconnect switch installed and the final electrical connection to the spa. I looked around locally in Kitsap County where we live and Aqua Rec not only had better customer service but the price for the exact same spa with all the freebies and accessories was hundreds of dollars less than in Kitsap County. All said and done, I couldn't be happier with my experience with Aqua Rec and their staff.
The team from Aqua Rec that delivered our spa was professional and did a great job. The quality of the Bullfrog spa is top notch! Anderson Electric did an amazing job getting our disconnect switch installed and the final electrical connection to the spa. I looked around locally in Kitsap County where we live and Aqua Rec not only had better customer service but the price for the exact same spa with all the freebies and accessories was hundreds of dollars less than in Kitsap County. All said and done, I couldn't be happier with my experience with Aqua Rec and their staff.
Page Russell
Jun 04, 2021
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We had a great experience at Aqua Rec, after having a very bad experience somewhere else. Chris helped us and was patient and knowledgeable. Their prices were much, much better than almost anywhere else we looked. What we thought was going to be a $15k dollar hot tub was only $9k, and came with lots of stuff included that we would have had to buy a la carte at other places (ozone filter, cover, cover lift, steps, delivery, chemicals, Thermal blanket, etc).
They were organized and the purchase process was easy. They were not pushy sales folks, just seemed like good people. Highly recommend. My wife and I felt so much better about this purchase than the one we almost made at another store.
They were organized and the purchase process was easy. They were not pushy sales folks, just seemed like good people. Highly recommend. My wife and I felt so much better about this purchase than the one we almost made at another store.
