Basnett Plumbing, Heating, & AC

Our licensed plumbers address leaks, clogs, and system failures with precision. Using advanced diagnostics, we resolve issues swiftly while minimizing property disruption. Customers praise our technicians for prompt, clean repairs and clear explanations of required work.

We specialize in installing energy-efficient heating and cooling systems, including heat pumps and mini-splits. Technicians like Anthony Kent provide detailed consultations to match systems with home requirements, ensuring optimal comfort and energy savings for long-term value.

From panel upgrades to EV charging stations, our certified electricians handle residential electrical needs. We prioritize safety and code compliance, offering surge protection and generator installations to safeguard homes against power-related risks.

We improve home air quality through Aeroseal duct sealing, filtration systems, and humidity control. These services reduce allergens and energy waste, with technicians explaining maintenance requirements to sustain healthy indoor environments year-round.

Our Platinum, Gold, and Silver plans prevent emergencies through regular system checkups. These memberships cover inspections, priority scheduling, and discounts on repairs, helping homeowners avoid costly breakdowns while extending equipment lifespan with proactive care.

With over 30 years in plumbing, Rob leads as a licensed technician and industry leader. He served as President of state associations and received Contractor of the Year honors, focusing on staff training and customer satisfaction.

Lori oversees office operations and policy development, ensuring efficient service delivery. Her administrative leadership supports the company's growth while maintaining its family-business ethos and community commitment.

Specializing in HVAC system design, Anthony provides expert consultations and installations. Customers highlight his thorough explanations and assistance with rebate programs, ensuring informed decisions for major home projects.

Recognized for exceptional service, Wayne handles complex repairs and installations. His attention to detail and customer education during service calls consistently earn five-star reviews for professionalism and expertise.

A trusted technician for plumbing and HVAC maintenance, Phinias receives praise for prompt emergency responses and thorough system evaluations. His proactive approach to identifying potential issues prevents future breakdowns.

We serve Littleton, MA, and surrounding towns including Acton, Concord, Sudbury, and Westford, with emergency services available across MetroWest Boston.

Yes, we partner with GreenSky and Synchrony to provide flexible financing for installations and major repairs, including 0% interest plans for qualified customers.

All technicians hold state licenses and industry certifications, including Master Plumber credentials and RSES refrigerant certification for HVAC specialists.

We provide 24/7 emergency plumbing, HVAC, and electrical services with rapid response times, staffed by trained technicians for urgent home comfort issues.

Our tiered plans include annual inspections, priority scheduling, and discounts on repairs, designed to prevent emergencies and extend equipment lifespan through proactive care.

Leo has been servicing our boiler for a few years and now has added our AC maintenance. He is always professional and great to work with. Great customer service. Leo identifies potential issues in a clear manner and provides some recommendations for both short-term and long-term. Would definitely recommend Leo for servicing needs.

Had an issue with my faucet that was installed less than one year ago. From start to finish they got me in quick and took care of the problem for no additional cost. Wayne was great and was super knowledgeable. Great to know they stand behind their work. Service: Faucet repair

I've used Basnett for years and the entire team is absolutely fantastic! From Robyn in the front office to Wayne for all my heating and plumbing services to Mike for my electrical services, they are top notch! They are timely, friendly, professional, knowledgeable, and high quality. Their work is excellent. I have a complicated double boiler system and Wayne is a master at servicing it every year.

He can handle any issue and leaves the work site cleaner than when he came. He's also a pleasure to work with. I just started using their electrical services and Mike is absolutely fantastic. He hung a complicated, delicate chandelier beautifully and replaced several light fixtures and switches. His work is impeccable - precise and clean. He is a pleasure to work with and just as much of a perfectionist in his work as I am. I highly recommend Basnett! If you join the loyalty program, you save on the work and it pays over time if you use them multiple times over the year.

This was GREAT! Leo came exactly when the schedule time was. Serviced my heating system and even found a leak in a pipe and was able to fix right on the spot. It was in a tricky spot but being the trained professional he knocked it out of the park! Thanks again. Services: Heating system maintenance, Plumbing leak detection