Business Details
35 Years
experience
Emergency
services
Professional Carpet & Upholstery Cleaning Services in Bellevue, WA
Founded in 1991, Crystal Carpet Cleaning has built a reputation as a trusted, family-owned provider of premium cleaning services across the Greater Eastside. With over three decades of experience, our IICRC-certified technicians deliver expert care for carpets, upholstery, area rugs, and tile surfaces using eco-friendly methods that prioritize safety for families and pets. We maintain rigorous professional standards through continuous training and equipment upgrades to align with industry advancements. Our commitment to transparency is reflected in our honest pricing model, which avoids upselling and hidden fees while including standard spot treatments at no extra cost.Licensed and insured operations ensure client peace of mind, complemented by a satisfaction guarantee that underscores our dedication to quality craftsmanship. Serving communities from Bothell to Renton, we combine technical expertise with personalized service to maintain our position as a Nextdoor Neighborhood Fave for four consecutive years.
Services
Carpet Cleaning
Upholstery Cleaning
Area Rug Cleaning
Tile and Grout Cleaning
Commercial Cleaning
Details
- Year established: 1991
Highlights and features
- IICRC-certified technicians with advanced training in textile restoration
- Transparent pricing with no hidden fees or upselling tactics
- Eco-friendly cleaning methods approved by manufacturers and CRI
- Fully licensed and insured operations with 34 years of experience
- 100% satisfaction guarantee on all cleaning services
Associations and certifications
- IICRC
What people say
Top notch in all aspects
Outstanding job
Expert carpet whisperer
Seamless communication
Spotless results
Services
Carpet Cleaning
Our truck-mounted hot water extraction system removes deep-set dirt, allergens, and stains from carpets using IICRC-certified techniques. The industry-recommended method preserves carpet warranties while achieving 235F water temperatures that eliminate bacteria without reliance on electricity. Technicians document service history to provide personalized maintenance recommendations that extend carpet lifespan.
Upholstery Cleaning
Specialized cleaning solutions safely restore sofas, sectionals, and chairs while protecting delicate fibers. Pricing by linear foot or per piece ensures transparency, with standard spot treatments included at no extra charge. The process removes pet dander and food stains while maintaining fabric integrity through manufacturer-approved methods and advanced drying techniques.
Area Rug Cleaning
Both synthetic and delicate wool/Oriental rugs receive tailored care, with in-home services for durable rugs and facility-based treatments for heirloom pieces. The gentle process removes embedded dirt and revitalizes colors while preserving weaves. Special attention to rug pads and fringes ensures comprehensive cleaning that maintains structural integrity and appearance.
Tile and Grout Cleaning
High-pressure cleaning equipment restores ceramic, porcelain, and natural stone tiles while eliminating grime buildup in joints. The eco-friendly process removes bacteria colonies in grout lines without damaging surfaces, using non-acidic solutions safe for families and pets while enhancing the appearance of commercial and residential spaces.
Commercial Cleaning
Scheduled and emergency services for offices, retail spaces, and commercial properties include carpet, upholstery, and tile cleaning with minimal operational disruption. Fast-drying methods enable immediate use of cleaned areas, while consistent quality checks ensure compliance with business safety standards and professional appearance requirements.
People
John Surdi
Owner
With over 34 years of experience since founding the company, John Surdi is a Master Cleaner certified by IICRC specializing in textile restoration and water damage mitigation. He oversees daily operations while maintaining hands-on involvement in complex projects, ensuring technical excellence and customer satisfaction across all service areas.
Adam Valencia
Technician
Certified professional with seven years of experience delivering meticulous cleaning results for carpets, upholstery, and rugs. Adam combines technical proficiency with customer-focused communication, consistently receiving client commendations for attention to detail and thorough explanations of cleaning processes and maintenance recommendations.
Mike
Technician
A foundational team member recognized for thoroughness and client rapport, Mike applies his IICRC-certified expertise to residential and commercial projects. His methodical approach ensures comprehensive cleaning while providing clear explanations of treatment processes and preventative care strategies to property owners.
Questions
Which areas do you service?
We serve Bellevue, Kirkland, Redmond, Mercer Island, and surrounding Eastside communities including Woodinville, Sammamish, and Renton. Exceptions may be made for other locations upon request.
How are your pricing rates determined?
Carpet cleaning is priced by square footage, upholstery by linear foot or piece, with pet treatments assessed based on severity. No hidden fees or package upselling, only charges for services rendered.
Are your cleaning methods pet-friendly?
We use eco-friendly, non-toxic solutions that are safe for pets and children. Our process removes pet dander and accidents without leaving soil-attracting residues that could affect animal health.
Do you offer emergency cleaning services?
Yes, we accommodate urgent requests for same-day or next-business-day appointments, including pet accidents and water damage restoration services across residential and commercial properties.
What certifications do your technicians hold?
All technicians maintain active IICRC certifications covering carpet cleaning, upholstery restoration, and water damage mitigation, ensuring compliance with industry safety and quality standards.
How do I schedule a cleaning?
Request a free estimate through our website with details about your space, or call/text (425) 649-0908 for immediate assistance and scheduling flexibility including weekend appointments when available.
Videos
Reviews (6)
Aldo Basile
Jun 25, 2022
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We had Crystal Carpet Cleaning steam clean the carpet floor in our house. The whole experience has been excellent. John showed up on time, efficently took care of the cleaning, was friendly and professional. From the time we set an appointment until John arrived there was extremely good communication. We were informed about what we should do to prepare the house for the cleaning, there were several reminders of the appointment, and a note to tell us that John was on the way the day of the service. And, to top the great experience, we were positively surprised by the reasonable charge. It's really satisfying when companies perform the way Crystal Carpet Cleaning has done for us. We highly recommend to use their services.
John Leslie
Jun 22, 2022
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Adam did an incredible job on our carpet, which had quite a few pet stains. We've been here 6 years and this is the best job anyone's done, and for a reasonable price. Elated to have a clean carpet :
Jennifer Newheiser
Jun 21, 2022
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Had the carpet in my whole house cleaned this past week. They did a great job! All stains gone and smells great too. Reasonable price. Definitely recommend! Services: Pet stain & odor removal, Carpet steam cleaning, General carpet cleaning
Lisa Elefson
Jun 19, 2022
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Great communication before our service including an accurate estimate on what we wanted done. Email reminders & an update day of service to know when our technician would arrive. Adam was very professional, positive and took time to clearly explain the carpet cleaning process. He did thorough, careful work. We will definitely use Crystal Carpet Cleaning again & highly recommend.
Janell Erickson
Jun 10, 2022
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John cleaned all our carpets and they are beautiful. We had just entertained our 3 granddogs for 10 days and they are not well trained for going out side. Our house smelled and looked horrible. I now can be in the house without a constant dripping nose. Thank you very much John. I really needed your services! I will call again the next time our daughter decides to take a trip.
Alexandra Hyde
Jun 07, 2022
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Adam was exceptional. We walked through the problem areas, he then gave us an accurate and competitive quote before starting the project. With a thorough consult ahead of starting, there were no surprises. Carpets and couches look wonderful and refreshed. Very professional and excellent customer service. something hard to find and greatly appreciated. Will definitely will use Crystal Carpets as our go to Carpet cleaners from now on.
