Business Details
22 Years
experience
Your Trusted Partner for Pool Replastering & Remodeling in Carrollton
GM Pools has been a trusted name in the swimming pool industry since 2004, specializing in replastering, remodeling, and repair services that exceed industry standards. Our proprietary hydro demo process utilizes a 40,000 PSI water jetting machine to create superior anchor patterns for long-lasting plaster finishes, backed by a 10-year bond warrantythe only one of its kind in North Texas. As active members of the National Plasterers Council and other industry-leading organizations, we combine technical expertise with a commitment to quality and communication. Our family-owned business is led by Greg and Jamey Musgrove, who bring decades of combined experience in construction and customer service.We serve residential and commercial clients across the DFW Metroplex, prioritizing transparency, education, and personalized service throughout every project. Our focus on eliminating common plaster failures through innovative methods has earned us a reputation for reliability and excellence. From initial consultation to final execution, we ensure clients understand the value of our processes and the durability of our workmanship.
Services
Pool replastering
Hydro demo prep
Tile installation
Pool remodeling
Plaster repair
Coping installation
Stonework
Details
- Year established: 2004
Highlights and features
- We offer a 10-year bond warranty on all plaster installations.
- Our hydro demo process uses 40,000 PSI water jetting for superior adhesion.
- Family-owned business with owners on the NPC Board of Directors.
- Active participation in industry standard-setting organizations.
- Transparent communication throughout every project phase.
Associations and certifications
- National Plasterers Council (NPC)
- Association of Pool and Spa Professionals (APSP)
- International Concrete Repair Institute (ICRI)
- Water Jet Technology Association (WJTA)
- American Shotcrete Association (ASA)
- American Concrete Institute (ACI)
What people say
10-year warranty
Superior hydro demo process
Excellent communication
Professional crews
Outstanding results
Services
Pool Replastering
Our pool replastering service uses a proprietary hydro demo process with 40,000 PSI water jetting to ensure maximum adhesion. This method removes all previous layers and contaminants, creating a perfect surface for new plaster finishes. Backed by a 10-year bond warranty, our replastering guarantees durability and eliminates common failures from improper preparation.
Hydro Demo Prep
Hydro demo prep involves high-pressure water jetting to remove old plaster, paint, and weak materials. This process creates an optimal anchor pattern without using acid or bond coats. It ensures new finishes adhere properly, significantly extending the lifespan of pool surfaces while avoiding common pitfalls of traditional methods.
Pool Remodeling
Our pool remodeling services include tile replacement, coping installation, and complete structural updates. We specialize in transforming outdated pools with modern finishes and functional improvements. Every project uses premium materials and techniques that enhance durability while maintaining aesthetic appeal for residential and commercial properties.
Plaster Repair
We address plaster cracks and failures using advanced repair techniques that prevent recurrence. Our process identifies and eliminates root causes like improper bonding or water infiltration. Repairs integrate seamlessly with existing surfaces, restoring structural integrity and extending the life of your pool finish.
Tile Installation
Our tile installation service ensures watertight, durable waterline bands using proper brown coat preparation. This method prevents leaks and misalignment by creating a level foundation. We offer a variety of styles to complement pool aesthetics while maintaining structural integrity against environmental stressors.
People
Greg Musgrove
Field Supervisor
Greg Musgrove oversees all construction operations at GM Pools, bringing extensive industry experience and technical expertise to ensure quality execution on every project.
Jamey Musgrove
Sales & Office Manager
Jamey Musgrove manages sales and client communications at GM Pools, leveraging deep knowledge of pool remodeling to provide personalized solutions for residential and commercial clients.
Questions
What makes GM Pools different from other pool contractors?
GM Pools uses a proprietary hydro demo process with 40,000 PSI water jetting for superior plaster adhesion, backed by a 10-year bond warranty.
Do you offer warranties on your pool services?
Yes, we provide a 10-year bond warranty on all plaster installations when using our hydro demo preparation process.
What areas do you serve?
We serve the Dallas-Fort Worth Metroplex, including Carrollton, Dallas, Fort Worth, Plano, Frisco, Arlington, and Flower Mound.
How long does a pool replastering project take?
Most replastering projects are completed in less than 6 hours using our hydro demo technology, significantly faster than traditional methods.
Can you repair existing plaster issues?
Yes, we specialize in diagnosing and repairing plaster cracks, debonding, and water infiltration problems using advanced techniques.
Are your pool remodeling services customizable?
Yes, we offer customized solutions for tile, coping, stonework, and complete pool renovations to meet individual aesthetic and functional needs.
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Reviews (5)
Garland Wilson
May 04, 2022
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Poor quality work, will not call you back or return for warranty work. Plumbed our pool wrong and ruined the water circulation to the hot tub. Plumbing under new concrete - company just vanished as soon as paid. Filed Better Business Bureau complaint Service: Custom Swimming pool design
Jim Mattingly
Dec 07, 2021
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G&B's work on my pool this past summer was very poor quality. They have been completely unresponsive to my concerns and unwilling to meet with me to address numerous problems. In October they told my GC they could not meet until November. In November they told my GC the problems were due to the pool chemical balance and would not meet with me. Problems included breaking the auto-fill valve, leaving the spa drains capped off making the spa unusable, broken and uneven tiles as well as very poor plaster work. My GC has now brought in another contractor to address numerous issues left behind by G&B.
Douglas M.
Nov 15, 2021
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We contracted G&B back in March to re-plaster, retile and repair our pool and spa due to the freeze back in February. A very long process, would show up work a little ask for a check then we would not see them for weeks. Usually we received an email the night before they would show of or they would just show up. They repaired our spa that had leaks, however now that everything is completed the jet they repaired is now not working as it did prior to the repairs.
We now have gone through all of the paper work we received from G&B and have discovered as per there invoices we have paid more than they were due. Have made numerous attempts to contact them by phone (office and Greg) email and texts and have not received any response. Very poor communication through the process. Found out during the process from their workers they would leave to other parts of the state or to another state to perform commercial work. Think hard about this company.
We now have gone through all of the paper work we received from G&B and have discovered as per there invoices we have paid more than they were due. Have made numerous attempts to contact them by phone (office and Greg) email and texts and have not received any response. Very poor communication through the process. Found out during the process from their workers they would leave to other parts of the state or to another state to perform commercial work. Think hard about this company.
Steff Birch
Apr 30, 2021
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Greg and his team did a fantastic job on our pool remodel. I had a medical condition that changed my ability to be involved with the remodel, so Greg and his team stepped up and took care of everything. We unexpectedly put our house on the market because of my medical condition and the pool probably made the difference in the top dollar selling price!
Erin Smith
Mar 28, 2021
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Took our old rundown pool and have made it look brand new! Great group and will walk you through the process, even if they have to advise you of problems that arise in the job once the plaster layers have been removed covering up problems that no one was aware of. Not the cheapest group out there, but when fixing up our pool we did not want to just go the cheap route.
