Business Details
50+ Years
experience
Trusted Countertop Solutions in Tacoma
Contour Countertops has been a trusted name in countertop fabrication and installation since 1957. Originally established as Contour Laminates in Seattle, we transitioned to a full-service custom countertop company in Tacoma in 2019, rebranding to reflect our focus on natural stone and quartz surfaces. Our in-house team handles every project from template to installation, ensuring precision and quality. With decades of experience, we work directly with major slab distributors across the Northwest to offer a wide selection of granite, quartz, and quartzite options. Our commitment to customer satisfaction is evident in our seamless process, from initial consultation to final installation.We pride ourselves on combining advanced technology with personalized service to deliver countertops that meet both functional and aesthetic needs. Our team's expertise in handling complex projects, including large slabs and custom cuts, ensures exceptional results for every client. We maintain transparency throughout the process, providing clear communication and timely execution. Our dedication to quality is reflected in our partnerships with leading distributors and our meticulous attention to detail during fabrication and installation. Customers consistently praise our professionalism, reliability, and ability to transform spaces with tailored countertop solutions.
Services
Quartz Countertops
Granite Countertops
Custom Countertop Fabrication
Countertop Installation
Natural Stone Surfaces
Details
- Year established: 1957
Highlights and features
- We offer 65 years of experience in countertop fabrication and installation
- Our in-house team handles every project phase from template to installation
- We maintain direct partnerships with major slab distributors across the Northwest
- Our team specializes in handling complex projects with large slabs
- We provide transparent communication and timely project execution
What people say
Smooth process
Fantastic to work with
Great job
Exceptional in every way
Top notch service
Services
Quartz Countertops
Our quartz countertops combine durability with aesthetic appeal through non-porous, stain-resistant surfaces. Available in diverse patterns and colors, these countertops maintain their luster without sealing requirements. Our fabrication process ensures precise cuts and seamless installation for kitchen and bathroom applications.
Granite Countertops
We provide premium granite countertops featuring unique natural patterns and exceptional heat resistance. Each slab undergoes precision cutting and polishing to highlight its distinctive characteristics. Our installation process guarantees secure fitting while preserving the stone's natural beauty.
Custom Fabrication
Our fabrication services utilize advanced CNC machinery for exact dimensional accuracy. From template creation to edge polishing, we maintain strict quality control throughout production. This ensures perfect adaptation to unique kitchen layouts and specialized design requirements.
Countertop Installation
Our installation team ensures precise placement and secure mounting of all surfaces. We handle template verification, surface preparation, and final fitting with minimal disruption to your space. The process includes comprehensive cleanup and final quality inspection before project completion.
Natural Stone Surfaces
We offer comprehensive natural stone options including marble and quartzite for countertops and architectural features. Our expertise covers proper sealing techniques and maintenance guidance. Each installation preserves the material's inherent beauty while ensuring functional longevity in residential settings.
Questions
What materials do you specialize in?
We specialize in quartz and granite countertops, with additional capabilities in natural stone surfaces like marble and quartzite.
Do you handle both fabrication and installation?
Yes, we provide complete in-house services from template creation through final installation using our own team.
What areas do you serve?
We serve Tacoma, Seattle, Kent, and surrounding areas including Bainbridge Island, Shoreline, and Medina.
How long does the countertop process take?
Typically 2-3 weeks from template to installation, with expedited options available for urgent projects.
Can you help with design selection?
Yes, our team provides guidance in choosing materials that complement your space's design elements and functional needs.
Do you offer slab remnants?
Yes, we provide leftover material pieces for additional projects like pantry counters or bathroom vanities.
Reviews (7)
Dan Klein
Jul 27, 2021
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Full disclosure - I went through Lowe's to buy the countertops, and Lowe's then contracted Contour for the install. Maybe not all the blame goes on them, but they took 3 weeks to come out and measure, another 3 weeks to come and install, and didn't even finish the job! Now I can't even get them to call me back to install the rest, after 4 weeks! Who does that? And who doesn't want to get paid for work? Smh. That being said, if you want a great price, have no time constraints, and don't mind a lack of communication, then go for it. At least in the end the work they did looked good.
Karen L. Ross
May 06, 2021
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In spite of a tight configuration, measurement was perfect. Courteous employees AND super competent. Delivered on time. Unlike Lowes, they got the correct materiaL. Next time I'll hire them directly.
Cheryl Cadden
Jan 24, 2019
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I would give them a -5 if I could. They replaced our countertop 3 times, and it still looks like looks horrible. Even Lowe's said they would not use our countertops as a referral because it is so bad. Never use them! They came out yesterday, and walked out during the coversation. We are going after their bond if we do not get a full refund of all expenses for purchase and installation.
Jackie Patterson
Sep 26, 2018
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A critical seam failed between 2 and 3 years. I was informed that the warranty was for one year but if I paid for half the cost they would redo the affected area. It seems that kitchen counter tops should last longer than that. If I could afford to pay for one half again I would have chosen a different material. Very disappointed.
M. C.
Mar 31, 2018
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We've had nothing but excellent communication, quality service, and rapid response from Contour. They were on time for their appointments. Tricia (sp?) answered all of our questions when she measured, even helped us find a fantastic new sink! Leonard in the shop was awesome in helping us do the layout, was personable, and reassured us as to the process. They cut and installed according to our timeline - we may have rushed them a bit.
The installers were amazing! Really friendly and my kitchen was cleaned before they left. I was a little worried with all the negative reviews, but we got gorgeous granite AND excellent service. I would recommend Contour any day!
The installers were amazing! Really friendly and my kitchen was cleaned before they left. I was a little worried with all the negative reviews, but we got gorgeous granite AND excellent service. I would recommend Contour any day!
Duane Wilks
Mar 24, 2018
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Worst Customer service I have ever experienced! Trish came out to our house to do a template and was extremely rude and condescending to my wife. I had to call in and fix her oversight the next day I will say the person I talked with that day was very professional. They came out and installed the countertops did great work. But did not drill the hole for the air gap for the garbage disposal. So now we have to pay to get them to come back out because. " It's the customers responsibility to tell the installers where they want the holes." Ok so why did we have to go in and design everything with Lowes beforehand? Lowes sends contour countertops a work order and they come out to the installation site twice. Just so Contour Countertops is aware you guys are supposed to be the professionals not your customers! Thanks for giving us a big headache instead of having your customers back.
Mike S.
Feb 17, 2018
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I'm very surprised to see a preponderance of bad experiences on this site. Our experience was a first rate installation with attention to detail. The quality of the product surpassed our expectations. The template creation was done methodically and accurately. We communicated well with everyone involved. Made sure we were all on the same page. Contour treated us well. I would be pleased to do business with them again.