Business Details
42 Years
experience
Emergency
services
Trusted Residential Plumbing Solutions in University Place WA
At Your Service Plumbing has dedicated over four decades to delivering exceptional residential plumbing solutions in University Place, WA, and surrounding areas. Our foundation was built in 1984 under the name K & M Plumbing Service, Inc., evolving into a trusted community institution under the leadership of Rod Thaut, whose legacy of exceptional service continues today. We approach every job with a commitment to transparency, reliability, and personalized care, ensuring homeowners receive expert guidance and lasting solutions. Our team of certified plumbers combines technical expertise with a deep understanding of local plumbing challenges, working diligently to protect your most valuable investmentyour home. We maintain rigorous professional standards through ongoing training and education, ensuring our technicians remain at the forefront of industry advancements. Our Washington State-licensed and insured operation guarantees compliance with all regulatory requirements while maintaining CBIC bonding for added client protection.With a unique service model that includes 24/7 client communication, two-hour appointment windows, and post-service follow-ups, we prioritize convenience and peace of mind. Our warehouse-on-wheels approach ensures most repairs can be completed during the initial visit, minimizing disruption to your schedule. We honor Rod's original vision by treating every client as a valued member of our extended family, demonstrated through our personal touch that includes protective measures for your home and transparent pricing discussions before any work begins. This unwavering dedication to integrity, quality, and customer-centric service has earned us a loyal client base and industry recognition as a leader in residential plumbing solutions.
Services
Water Heaters
Leak Protection
Sump Pumps
Water Repiping
Water Conditioning
Details
- Year established: 1984
Highlights and features
- We offer 24/7 emergency plumbing services for urgent home needs
- Our team includes Washington State-certified specialty residential plumbers
- We provide transparent pricing discussions before any work commences
- Our service vehicles carry extensive inventory for immediate repairs
- We maintain continuous technician training for code compliance updates
Associations and certifications
- Washington State Department of Labor & Industries
- CBIC (California Bonding & Insurance Service)
What people say
Professional plumbers
Timely service
Clear communication
Expert solutions
Transparent pricing
Services
Water Heaters
We provide comprehensive water heater solutions including installation, repair, and maintenance for both traditional tank systems and modern tankless models. Our technicians specialize in identifying efficiency improvements and potential failure points during routine inspections. With 24/7 emergency availability, we minimize disruption by offering same-day replacements and precise diagnostics using advanced testing equipment. Our service ensures consistent hot water supply while optimizing energy consumption for cost savings.
Leak Protection
Our proactive leak detection and prevention services utilize thermal imaging and pipe pressure testing to identify hidden issues before they escalate. We implement custom solutions including pipe insulation, valve replacements, and whole-home leak monitoring systems. Specialized training enables our technicians to handle complex slab leaks and concealed piping failures while maintaining structural integrity. Our approach combines immediate repairs with long-term system assessments to prevent future water damage.
Sump Pumps
We offer complete sump pump services including installation of primary/back-up systems, routine maintenance, and emergency repairs. Our technicians evaluate home elevation, soil composition, and historical rain patterns to recommend optimal configurations. We utilize smart monitoring systems that alert homeowners to potential failures and perform seasonal stress tests to ensure reliable operation during wet seasons. Our solutions protect against foundation damage and interior flooding through customized drainage plans.
Water Repiping
We specialize in comprehensive water repiping projects addressing aging pipes, material upgrades, and flow optimization. Our process includes pressure testing, material selection guidance, and minimally invasive installation techniques to reduce home disruption. Technicians assess copper, PEX, and PVC options based on local code requirements and household needs. We provide lifecycle cost analyses to help homeowners choose durable solutions that improve water quality and system efficiency.
Water Conditioning
Our water quality solutions include whole-home filtration systems, water softeners, and specific contaminant removal technologies. We conduct comprehensive water analysis to identify hardness minerals, sediment, or chemical content requiring treatment. Technicians program customized regeneration schedules and perform annual system check-ups to maintain optimal performance. Our approach ensures safer drinking water, reduced appliance wear, and improved cleaning efficiency while adhering to environmental regulations.
People
Kathy Thaut
General Manager
Kathy leads our team with a focus on continuous service improvement, attending industry workshops to maintain cutting-edge knowledge. She champions our core values of honesty and excellence while ensuring operational excellence that benefits both clients and staff.
Andy Gleixner
Certified Plumber
With nearly 40 years of experience, Andy combines technical expertise with a personal touch, treating each home as if it were his own. His extensive tenure ensures every client benefits from decades of practical plumbing knowledge and problem-solving experience.
Dan Larson
Certified Plumber
Dan brings over 15 years of accumulated expertise combined with ongoing education about evolving plumbing technologies. His client-centered approach emphasizes clear communication and reliable solutions, making complex plumbing concepts accessible to homeowners.
JR Hastings
Service Manager
JR oversees our service operations with a commitment to preparation and efficiency. His behind-the-scenes work ensures plumbers have proper tools and information while maintaining the personal client connections he values through initial phone interactions.
Kyle Warner
Certified Plumber
Kyle represents our next-generation team with state-of-the-art training while learning from experienced mentors. His fresh perspective combined with rigorous apprenticeship ensures modern solutions delivered with traditional craftsmanship values.
Questions
What areas do you service?
We primarily serve University Place and Tacoma areas within Pierce County, WA.
Do you offer emergency plumbing services?
Yes, our team provides 24/7 emergency plumbing assistance for urgent situations.
Are your plumbers certified?
All our technicians maintain Washington State residential plumbing certifications.
How do you handle service appointments?
We offer two-hour arrival windows with advance notifications about technician arrival status.
What payment options do you provide?
While specific payment methods weren't detailed in the text, we accommodate standard plumbing service payment options.
Do you offer service guarantees?
We provide extended warranties where appropriate and stand by our workmanship quality.
Videos
Reviews (4)
Rickie Dixon
May 18, 2022
Report
Dan has been great to work with. Very thorough and is always respectful of our home. He goes over every detail and is always willing to answer any questions. I highly recommend At Your Service Plumbing.
Susan Hayami
May 04, 2022
Report
At Your Service Plumbing was terrific to deal with. This was our second interaction in three years and each time we have been very satisfied. Staff answering phones were easy to talk with and calls were returned in good time. Tyler Copeland was our plumbing expert on this job and he did a great job, explaining everything before hand as to what might be the problem and then confirming after inspection what was found to be the problem and how it would be handled. Spent a couple of hours going over everything with us and giving great service the day the work was performed. Would definitely recommend him and At Your Service.
Jen
Apr 14, 2022
Report
This is my second time using this business to help me with some household plumbing. Both times, the technicians were on time, fixed my problem quick, and didn't try and oversell me on repairs. I love in a 110 year old house with some weird DIY holdovers from the previous owners that need to be updated. Both times the At Your Service guys came out, they offered suggestions and walked me through where things can and should be improved in the future. I have a couple major projects coming up on the house and will definitely hire this company as the plumber for those. Hire them right now.
Karen Ramage
Apr 09, 2022
Report
I had two leaking hose bibs replaced and a new water line installed for an ice maker. Tyler did a great job of explaining how he would take care of the issues and went right to work. He worked quickly and tidied up any mess when he was done. He was professional, knowledgeable and friendly. If I have any plumbing issues in the future, I will use At Your Service Plumbing again. I am very happy with the service I received. Thank you, Tyler, for a job well done.
