Business Details
50+ Years
experience
Emergency
services
Your Trusted HVAC, Electrical & Security Partner in Newton, MA
Founded in 1953, Keyes North Atlantic has served as a trusted provider of HVAC, electrical, and security systems for residential and commercial properties across Greater Boston. As a family-owned business, we combine over 70 years of experience with cutting-edge technology to deliver reliable, energy-efficient solutions tailored to our clients' needs. Our team of CORI-checked, fully licensed technicians prioritizes safety, customer education, and personalized service, ensuring systems operate safely and efficiently.We maintain strong partnerships with industry leaders to offer top-tier products and warranties while staying committed to environmental sustainability through programs like MassSave. With deep local roots and a focus on community, we pride ourselves on being more than a service providerwe are your trusted neighbor dedicated to long-term relationships and exceptional customer care.
Services
HVAC Installation
Electrical Services
Alarm Systems
Fire Alarm Testing
Home Automation
Energy Audits
Commercial Maintenance
Security Upgrades
System Design
Emergency Repairs
Details
- Year established: 1953
Highlights and features
- We have over 70 years of experience in HVAC and electrical systems.
- Our technicians are CORI-checked, fully licensed, and locally based.
- We offer MassSave program-certified energy-efficient solutions.
- We provide 24/7 emergency response for critical system failures.
- Our team delivers personalized service with deep local expertise.
Associations and certifications
- Underwriters Laboratory (UL)
- Air Conditioning Contractors of America (ACCA)
- National Fire Protection Association (NFPA)
Services
HVAC Installation
We design and install energy-efficient HVAC systems for residential and commercial properties. Our solutions utilize leading brands and advanced technology to ensure optimal comfort and sustainability. With over 70 years of experience, we deliver systems tailored to your specific needs while prioritizing long-term reliability and energy savings.
Electrical Services
Our licensed technicians provide comprehensive electrical services including installation, maintenance, and emergency repairs. We ensure safety compliance and modernize systems to meet evolving needs. From basic wiring to complex commercial projects, our work adheres to the highest industry standards for residential and business clients.
Alarm Systems
We offer advanced residential and commercial alarm systems with 24/7 monitoring capabilities. Our solutions integrate with smart home technologies for enhanced security and convenience. Backed by UL certification, our installations meet rigorous safety standards while providing customizable protection for homes and businesses.
Fire Alarm Testing
Our fire alarm testing services ensure commercial properties meet regulatory compliance and safety requirements. We perform comprehensive inspections, maintenance, and system upgrades using industry-leading equipment. With specialized training from manufacturers, we guarantee reliable performance and code adherence for all fire protection systems.
Home Automation
We integrate smart lighting, security, and climate control systems to create customized home automation solutions. Our installations enhance energy efficiency and convenience through voice-controlled and mobile-accessible platforms. By combining leading technologies, we deliver seamless automation experiences tailored to modern residential needs.
People
Susan Keyes
President & CEO
Third-generation leader with over 30 years of HVAC industry experience. Drives strategic growth while maintaining family commitment to customer service and community involvement.
Brad Keyes
Systems Designer
Specializes in HVAC system design with focus on energy efficiency and modernization projects. Combines technical expertise with deep understanding of residential and commercial client needs.
Scott MacDonald
HVAC Service Manager
Over 25 years managing HVAC maintenance and repair operations. Ensures technical excellence and customer satisfaction through rigorous technician training and service protocols.
Justin Evans
Department Manager
Coordinates installation teams with emphasis on quality control and project timelines. Brings 20+ years of field experience to oversee technical execution and client communication.
Edward Finer
Alarm Sales Engineer
Security systems expert with specialization in low-voltage solutions. Develops customized alarm configurations for residential and commercial clients while ensuring code compliance and system integration.
Questions
What HVAC services do you offer for residential properties?
We provide complete HVAC solutions including installation, maintenance, repairs, and system modernization for homes. Our services cover heating, cooling, and indoor air quality systems with energy-efficient options available.
Are your technicians licensed and insured?
Yes, all our technicians are fully licensed, CORI-checked, and insured. We maintain industry certifications including UL certification and ACCA membership for continued professional standards.
Do you offer emergency service for system failures?
We provide 24/7 emergency response for critical HVAC, electrical, and security system failures. Our local technicians are available to address urgent issues at any time.
What areas do you serve?
We primarily serve Greater Boston including Newton, Brookline, Cambridge, and surrounding communities. Our service area covers both residential neighborhoods and commercial districts across eastern Massachusetts.
Can you help with energy-efficient upgrades?
Yes, we specialize in energy-efficient system upgrades and participate in the MassSave program. Our solutions include heat pumps, smart thermostats, and LED lighting to reduce energy consumption and utility costs.
What commercial maintenance plans do you offer?
We provide customized preventive maintenance agreements for commercial properties including annual inspections, system tune-ups, and priority emergency service. Plans are tailored to building size and system complexity.
Reviews (4)
Bill M.
Jun 30, 2020
Report
We've had numerous instances where Keyes went beyond and above to save the day. When our power failed in mid-winter snowstorm, they were able to fix it quickly before our pipes froze. Routine maintenance is completely promptly and efficiently. They are always on time (or clearly give notice if their schedule is running long). The staff is well trained, courteous, and helpful. We've used them for years for all sorts of electrical and HVAC problems and always been happy with the results.
Harriet G.
Feb 06, 2020
Report
Keyes has been my heating/ac service company for over 20 years. I can't rate them highly enough. They are responsive and if it's a small fix have never made it into a big fix. Today I called because my upstairs heat wasn't working. It was fixed within a couple of hours. You can't go wrong if you use them.
Hannah G.
Jul 26, 2019
Report
I highly recommend this company! We had problems with our a/c unit, and they've gone above and beyond to make sure that all the correct parts were ordered very quickly and installed professionally. This week we had a second problem, and Mike came and was able to diagnose the issue right away and ordered the part and installed it 45 minutes (!) later. We now have cool air and I couldn't be more thankful!
Carlos P.
Mar 06, 2019
Report
Keyes installed a HVAC unit for me 2 years ago. I will start there. First, the rebates amount state in the proposal was way off ($2,000 usd vs less $600 actual rebate). I understand that they cannot guarantee this part, but the estimation was way off. The job itself was average. Now, I was looking for making some changes in my unit and was willing to give them another chance. Reach out to them, set an appointment for next day with the disclaimer that I want to finish the project as soon as possible.
With less than 24 hrs they cancel my appointment and did not let me know since they took my phone number incorrectly. Their solution was, "I can send someone next week". Right now, I would recommend a different place where customer service is paramount and not just something that we put in office walls.
With less than 24 hrs they cancel my appointment and did not let me know since they took my phone number incorrectly. Their solution was, "I can send someone next week". Right now, I would recommend a different place where customer service is paramount and not just something that we put in office walls.
