Business Details
22 Years
experience
Emergency
services
Professional Wildlife Removal Services
At Bat Guys, we specialize in providing professional, humane wildlife removal services across Massachusetts and Rhode Island. With decades of combined experience, our state-licensed team focuses on resolving infestations of bats, raccoons, skunks, squirrels, and other nuisance animals. Our expertise includes safe and effective exclusion techniques, attic cleanouts, insulation removal, and damage restoration.We are committed to customer satisfaction, holding Better Business Bureau awards for excellence in service from 2007 to 2015. As a certified Bat Conservation International specialist, we prioritize eco-friendly solutions that protect both homes and wildlife. Our licensed contractors deliver transparent pricing, personalized service, and warranties on all work, ensuring long-term peace of mind for homeowners.
Services
Bat Removal
Raccoon Removal
Skunk Removal
Squirrel Removal
Attic Cleanout
Insulation Removal
Chimney Caps
Deer Control
Mouse Removal
Rat Removal
Details
- Year established: 2004
Highlights and features
- Certified Bat Conservation International specialists with 20+ years of regional experience
- State-licensed construction supervisors for comprehensive damage repair
- Award-winning BBB service record (2007-2015)
- Providing 24/7 emergency wildlife removal services
- Offering written warranties on all exclusion work
Associations and certifications
- Better Business Bureau
- Bat Conservation International
What people say
Expert knowledge
Prompt service
Permanent solutions
Clean work
Humane methods
Services
Bat Removal
Our certified technicians use humane exclusion techniques to permanently remove bats from attics and buildings. We install one-way exit devices that allow bats to leave naturally while sealing entry points to prevent return. The process takes 1-3 days during summer and includes attic sanitization when needed. Our methods protect both property integrity and bat populations.
Raccoon Removal
We humanely trap and remove raccoons from chimneys, attics, and crawl spaces while implementing exclusion strategies. Our licensed contractors repair structural damage caused by raccoons, including replacing vent covers and installing stainless steel chimney caps. We offer warranties against future infestations in Massachusetts and Rhode Island.
Attic Cleanout
Our specialized equipment removes contaminated insulation and animal waste from attics without spreading particles through living spaces. We follow EPA guidelines for decontamination, including antifungal treatments and HEPA vacuuming. This service eliminates health risks from histoplasmosis and restores attics to usable condition for homeowners across New England.
Squirrel Removal
We address both gray and flying squirrel infestations using live trapping combined with structural proofing. Our technicians identify and seal entry points in roofs, siding, and vents while repairing damage to insulation and electrical systems. We offer one-year warranties against re-infestation through comprehensive squirrel exclusion measures.
Mouse Proofing
Our precision sealing techniques target entry points as small as 1/4 inch to mouse-proof homes permanently. We combine exclusion work with humane trapping for immediate infestations. This service eliminates ongoing pest control costs by addressing root causes rather than symptoms, using non-toxic methods safe for families and pets.
People
Matthew Grady
President
With 15+ years leading Bat Guys, Matthew Grady combines wildlife expertise with construction knowledge as a state-licensed supervisor. He personally oversees all operations, ensuring customers receive expert advice directly from the owner. His commitment to humane solutions has earned multiple BBB awards.
Questions
Do you offer 24/7 emergency wildlife removal?
Yes, we provide 24/7 emergency services for urgent wildlife situations, with technicians available to respond to critical calls immediately.
What's the difference between exclusion and extermination?
Exclusion uses physical barriers to humanely remove animals without killing them, while extermination involves toxic methods that can endanger pets and the environment.
How long does bat removal take?
Most bat removal projects require 1-3 days during active seasons, using one-way exclusion devices that allow bats to exit naturally without trapping or harming them.
Do you handle insurance claims?
Yes, we work with homeowners' insurance providers and can document damage for claims related to wildlife infestations and structural repairs.
Are your methods safe for pets and children?
Absolutely. We exclusively use non-toxic, humane methods that pose no risk to pets, children, or the local ecosystem while resolving wildlife conflicts.
Do you guarantee your work?
Yes, we provide written warranties ranging from 1.5 to 3 years on exclusion work, with free post-exclusion inspections and repairs during warranty periods.
Reviews (6)
Terry Macdonald
Mar 18, 2021
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I cancelled an appointment, wthinking i had the problem resolved by another company that did not charge to give me a quote. When I emailed to reschedule because it was not taken care of, Matt was extremely rude via email. Asked me why I needed them if I had talked to someone else. When your spending hundreds of dollars, a reputable company would welcome you to get other quotes and tell you why they are best. Matt was extremely unprofessional and offered poor customer service
Dave L.
Jun 02, 2020
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So there I was, about to go all Al Bundy on the bat in my attic, when the voice of reason(wife) told me to get a pro. After some checking I called Matt from Batguys. Simply stated, this is a guy that know his job. He was out quickly, walked me around my home to show me where bats could/were getting inside. He calmly explained to me that my idea of multiple sweatshirts and hoodies, along with a shopvac would probably never get the job done.
About a week later, he was back and fixed all the areas of my home with sealant and bat valves. His pricing is beyond fair and he's upfront with you. If you have issues with bats, it's definitely worth your time to call Matt. Leave Al Bundy in reruns!
About a week later, he was back and fixed all the areas of my home with sealant and bat valves. His pricing is beyond fair and he's upfront with you. If you have issues with bats, it's definitely worth your time to call Matt. Leave Al Bundy in reruns!
Eric R.
Aug 06, 2018
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I can't speak to their physical services, but I can say that: 1. Their website, while a bit hard to navigate, was *tremendously* helpful for general knowledge/understanding of our situation and for one particular page about "things to check for when hiring for bat removal" (http://www.batguys.com/services/bats/consumer-info.html) 2. They communicate via email. I prefer this to requiring phone contact. 3.
I emailed them on a weekend and they got back to me promptly at 8 AM on Monday. We didn't end up hiring them only because we needed help ASAP - our bat trouble was in the basement, which is both our primary pantry-space and a place we need a contractor to be able to access this week or next - so we went with the first company that could schedule for Monday, while Matt was already booked through mid-week.
I emailed them on a weekend and they got back to me promptly at 8 AM on Monday. We didn't end up hiring them only because we needed help ASAP - our bat trouble was in the basement, which is both our primary pantry-space and a place we need a contractor to be able to access this week or next - so we went with the first company that could schedule for Monday, while Matt was already booked through mid-week.
Donna B.
Jan 24, 2017
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I contacted Matt from Bat Guys about mice in our basement and he was able to come out within 10 days. He was thorough and showed us what needed to be done to block the entrances the mice were using. He gave detailed instructions to my husband who can now do the necessary work. Matt could have easily taken the work himself but he felt we could handle it and it would be less expensive for us and save his time! I would not hesitate to call or recommend this company!
Jay D.
Jan 11, 2017
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They don't even answer phones. They tell you to email them and they don't even get back to you. Horrible. They emailed me two weeks later and asked me a question and then never heard from them again. I don't know how they even keeping in business the way they treat their customers
C. G.
May 18, 2015
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I contacted Matt from Bat Guys about a bird problem. I noticed birds flying up and into the soffit in my roof. Matt sent Rob out to take a look. Turns out I had a bat problem as well. Rob quickly put me on the schedule. I have a contemporary cape with many angles on my roofline. I was skeptical that he would even be able to access the soffit on one side of the house. I cannot say enough about Rob.
He worked diligently with attention to detail. He covered all the soffits with galvanized screen and installed one-way bat valves at entry points. Rob takes pride in his work and it is obvious with the results. Honesty, integrity and hard work are just a few words I would use to describe Rob. What else would a home owner want in a contractor?
He worked diligently with attention to detail. He covered all the soffits with galvanized screen and installed one-way bat valves at entry points. Rob takes pride in his work and it is obvious with the results. Honesty, integrity and hard work are just a few words I would use to describe Rob. What else would a home owner want in a contractor?
