Business Details
Your Trusted Pool & Spa Supplier in Hamburg, NY
Fisher Pools & Supplies is a family-run business with over 42 years of dedicated service to the Hamburg and Buffalo, NY, communities. Our partnership with Doughboy Pools, spanning four decades, allows us to share unparalleled product knowledge and expertise. Our team includes seasoned professionals in water chemistry, ensuring every customer receives accurate and effective solutions for their pools and spas. We combine old-school customer service with modern industry advancements to meet the evolving needs of our clients.Our extensive inventory of quality products, including Sunrise Spas, Softub Spas, and Hayward pool parts, ensures we can fulfill diverse customer requirements. We prioritize free water testing, personalized treatment plans, and in-house equipment repairs to deliver reliable, customer-centric service. With a commitment to transparency and community engagement, we aim to be your trusted partner for all pool- and spa-related needs.
Services
Pool Repairs
Spa Services
Water Testing
Parts Sales
Equipment Installation
Pool Maintenance
Chemical Supply
Safety Covers
Spa Repairs
Pump and Filters
Highlights and features
- We have over 42 years of experience in pool and spa services.
- We maintain a 42-year partnership with Doughboy Pools for unmatched product knowledge.
- Our staff includes expert water chemistry professionals.
- We provide free water testing and balancing.
- We combine old-fashioned customer service with modern industry expertise.
What people say
Very friendly service
Knowledgeable staff
Great selection
Fast and personal care
Excellent advice
Services
Pool Repairs
We offer comprehensive repairs for residential in-ground and above-ground pools, including equipment servicing for filters, pumps, heaters, and plumbing fixtures. Our team handles installations like safety covers and provides expert troubleshooting for long-term pool care. With decades of experience and access to premium parts, we ensure efficient, durable solutions for all pool types.
Spa Services
Our factory-trained technicians specialize in Arctic, Sunrise, and Softub Spa repairs, including accessory installation like cover lifters and wood surrounds. We provide maintenance and troubleshooting for spa equipment, ensuring optimal performance and longevity. Our service combines technical expertise with personalized advice for a relaxing spa experience.
Water Testing
Enjoy free water testing and expert balancing to maintain sparkling pools and spas. Our laboratory uses advanced equipment to analyze chlorine, bromine, and non-chlorine sanitizers, delivering precise treatment recommendations. This service ensures safe, balanced water chemistry for healthier swimming environments.
Parts Sales
We stock a wide selection of pool and spa parts from trusted brands like Doughboy and Hayward, including fittings, o-rings, skimmers, and filters. Our knowledgeable staff helps customers identify components for repairs or upgrades, ensuring compatibility and quality. Whether you need a small part or a major component, we have you covered.
Chemical Supply
Fisher Pools & Supplies offers a full line of chlorine-free, bromine, and balancing chemicals for pools and spas. Our products include Baquacil sanitizer, shock treatments, and algaecides, tailored to sensitive skin needs and standard maintenance. We also provide expert guidance on chemical usage for safe, effective water care.
People
Jeff Jackson
Owner
Jeff Jackson, owner of Fisher Pools & Supplies, brings over 40 years of experience in the pool and spa industry. He leads a team dedicated to providing expert advice, quality products, and personalized service to ensure customer satisfaction and long-term relationships.
Questions
Do you offer pool repair services?
Yes, we provide comprehensive pool repairs for in-ground and above-ground pools, including equipment servicing and safety cover installations.
What spa brands do you service?
We service Arctic, Sunrise, and Softub Spas, with factory-trained technicians available for repairs and accessory installations.
Do you provide free water testing?
Yes, we offer free water testing and balancing services to ensure your pool or spa water remains clean and safe.
What payment methods do you accept?
Payment method details are not explicitly provided in the text. Please contact us for more information.
Are you open year-round?
Yes, we are open year-round, with adjusted hours during off-season months (October to April).
What areas do you serve?
We serve Erie County and Buffalo, NY, providing pool and spa products and services to residential and commercial clients.
Reviews (6)
Theresa Lysek
Sep 26, 2021
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Sydney was very helpful today when I needed my pool water checked. She told me all I needed was some shock when Colleys said that my pool water was very acidic and had me spending hundreds of dollars on chemicals. I'm so happy I no longer use them. Thank you Fisher Pools for actually caring about your customers and not just seeing dollar signs. Highly recommend Fisher Pools for your pool needs!
Kay Conrad
Nov 20, 2020
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Staff is friendly, knowledgeable, and helpful. We travel 25 miles up there just to get our water tested. That's how much we trust them!
Kathy DAngelo
Jun 19, 2020
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Poor customer service. Asked for estimate on pool equipment & installation in early June. Pro: Store rep did show up, just not on scheduled date; we called to ask where he was when appointment wasn't kept. Con: we've been waiting ever since for the estimate, despite multiple calls to the rep ( it's 7/16 today). A competitor was here last week; he didn't leave the driveway until he completed and presented his estimate. That's how it's done, Fisher.
James Maloney
Jan 05, 2019
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Very bad experience. Handed over $5,000 cash for deposit on hot tub. Was told 3-4 weeks. Kept getting told it shipped and then told there was production problems, didn't ship. He couldn't even keep his stories straight. They took my $4000 balance payment and told me they'd make sure it was delivered when I wanted. Told him any day of the week and he said he can't. Told me mid-day Saturday was the only thing he had even though I told him I wasn't home. I strongly do NOT recommend this company, especially if you pay with cash.
Peter Schlee
May 12, 2018
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Ordered a cover for our hot tub, 2 months after order we call and they say it was screwed up and would have to be rush ordered. Sales guy said he'd call back in a week or so. That was over a month ago. Pretty pathetic customer service and a classic case of this guy promising everything and delivering nothing.
Ricardo Ski
May 05, 2018
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Great place with a personal greeting. Cory is the best, all the staff is more than helpful. Unlike other places who don't even look you in the eye.
