Business Details
Emergency
services
Trusted Pool Supplies and Services in Walworth & Webster, NY
American Pool Supply has been serving the Walworth and Webster communities for over 25 years, establishing itself as a trusted provider of pool equipment, chemicals, and maintenance services. Our commitment to exceptional customer service drives every aspect of our operations, from supplying top-quality products to offering professional pool opening, closing, and repair services. With two convenient locations in New York, we cater to both residential and commercial clients, ensuring their pools remain safe, clean, and enjoyable year-round. Our team prioritizes personalized solutions, whether customers need bulk purchases or single-use supplies. As a Better Business Bureau member, we uphold the highest standards of business ethics and customer satisfaction.Our expertise extends to spa and hot tub chemicals, replacement parts for major manufacturers, and comprehensive maintenance programs. We remain open year-round to address urgent pool needs, demonstrating our dedication to reliability and service excellence. With decades of combined experience, our professionals deliver expert advice, free water testing, and innovative solutions like solar covers to enhance pool efficiency. Our focus on continuous improvement and customer-centric practices has solidified our reputation as a regional leader in pool care.
Services
Pool Chemicals
Spa Supplies
Pool Opening
Pool Closing
Pump Repair
Filter Maintenance
Pool Maintenance
Replacement Parts
Winterizing Service
Water Testing
Highlights and features
- We have over 25 years of experience serving Walworth and Webster pool owners
- Our team provides 24/7 emergency service for urgent pool needs
- We offer expert pump repair with a seven-point quality inspection process
- Our BBB membership demonstrates our commitment to ethical business practices
- We maintain year-round availability for pool maintenance and supply needs
Associations and certifications
- Better Business Bureau
What people say
Expert advice
Free water testing
Year-round availability
Prompt repairs
Quality chemicals
Services
Pool Chemicals
We provide a comprehensive selection of pool chemicals to maintain water quality and safety. Our inventory includes chlorine, algaecides, pH balancers, and winterizing kits from trusted brands. Customers receive expert guidance on proper chemical usage and water testing to ensure optimal pool conditions throughout the swimming season.
Pool Maintenance
Our maintenance programs include weekly cleaning, filter checks, and equipment inspections to keep pools operating efficiently. Services cover skimming debris, vacuuming, water testing, and chemical adjustments. We offer customized schedules to maintain pool clarity and prevent costly repairs while extending equipment lifespan.
Pump Repair
We specialize in pump and motor repairs with a seven-point inspection process covering seals, bearings, and electrical components. Our technicians provide fast turnaround times with diagnostics performed directly at store locations. Services include part replacements and system performance testing to restore optimal pump functionality.
Pool Opening
Our professional pool opening service includes equipment reassembly, water line cleaning, chemical balancing, and system startup. We ensure proper filtration operation and provide winter-to-summer chemical transitions. The process prepares pools for safe use while identifying potential maintenance needs before the swimming season begins.
Spa Supplies
We offer premium spa chemicals and accessories including Spa Perfect, Leisure Time, and Spazazz products. Our inventory covers sanitizers, water clarifiers, and aromatherapy crystals to maintain spa water quality. We also provide replacement parts and maintenance supplies for various hot tub models and brands.
People
David Kords
President
David Kords leads American Pool Supply with over 25 years of industry experience. He oversees operations at both New York locations, focusing on customer satisfaction and product quality. David maintains active involvement in community business networks and ensures the company's commitment to reliable pool services and expert advice.
Questions
What pool services do you offer?
We provide pool chemical sales, equipment repairs, seasonal opening/closing, maintenance programs, and spa supply solutions for residential and commercial clients.
Do you have locations in both Walworth and Webster?
Yes, we operate full-service stores at 2056 Walworth Penfield Rd, Walworth, NY 14568 and 50 Commercial Street, Webster, NY 14580.
How can I winterize my pool?
We offer complete winterizing services including water testing, chemical treatment, equipment winterization, and cover installation. We also sell winter kits with Shock Plus, Stain & Scale, and Algaecide products.
Are financing options available?
We currently do not offer financing programs but accept standard payment methods for all pool supplies and services.
Do you provide emergency pool services?
Yes, our Walworth location offers immediate assistance for urgent pool issues with technicians available during regular business hours.
Are you affiliated with any accreditation organizations?
We maintain membership with the Better Business Bureau, demonstrating our commitment to ethical business practices and customer satisfaction.
Reviews (5)
Robin Uebelacker
Jun 18, 2022
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After 18 years of having them open and close my pool its over. The disorganization of the office and rude customer service we will take our business elsewhere!
Garrett Wagner
May 30, 2022
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Beware! I stopped by the store and while waiting in line saw the woman at the cash register get into an argument with a customer who was checking out. She kept yelling at him and he was apologizing but she eventually wouldn't sell him anything and kicked him out. Several other customers stood up for the man and were yelled at by her and then several others like myself walked out. The store was busy and short staffed but also had several young kids under ten in the store staring on in horror as this was Happening. Sad to watch this happen.
Lisa Podguski
Aug 07, 2021
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They always have my pool supplies from chlorine to filters! Looking at purchasing a new pool pump at the end of the season for next year!
Matt Ruffell
Jan 19, 2021
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I want to rate it higher because I love the place. They have good pool products and a great staff. The problem is that the prices are outrageous. I find myself going there for convenience, otherwise I'm ordering the product online or from Walmart.
Toni Kane
Jun 21, 2020
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A little hard to find, drove from the west side of Rochester. Glad I did. They were the only ones in two counties that had what I needed. Pleasant and helpful. I wll take the drive back there the next time I need something.
