Business Details
50+ Years
experience
Emergency
services
Custom Pool Builders in Phoenix, AZ
Shasta Pools has been Arizona's trusted name in custom pool building since 1966. With over 58 years of experience and 100,000+ pools built and remodeled, we specialize in transforming backyards into personalized oases. Our services include new pool construction, remodeling, commercial pool design, and maintenance, all delivered with transparent pricing and a commitment to quality craftsmanship. We prioritize a seamless customer experience, offering personalized design consultations, clear timelines, and post-project support.Our team of experts combines industry-leading innovation with time-tested techniques to create durable, aesthetically striking pools that enhance homeowners' lifestyles. From fiberglass installations to luxury Signature Series pools, we cater to diverse budgets while maintaining rigorous safety and quality standards. Our reputation is built on decades of community trust, positive client testimonials, and a dedication to resolving industry pain points like hidden fees and unclear timelines.
Services
New Pool Builds
Pool Remodeling
Commercial Pools
Pool Maintenance
Backyard Design
Oxygenated Systems
Pool Financing
Warranty Programs
Weekly Pool Care
Pool Service
Details
- Year established: 1966
Highlights and features
- We've built 100,000+ pools since 1966 with proven expertise
- Transparent pricing with no hidden fees or surprises
- Full-service design and construction process management
- Award-winning designers and certified construction professionals
- Comprehensive 2-year extended equipment warranty
What people say
Amazing experience
100% satisfied
Responsive team
Commitment to quality
Perfect backyard transformation
Services
New Pool Builds
Custom-designed pools tailored to your lifestyle and property. Our expert team handles everything from excavation to final finishes, ensuring quality craftsmanship and adherence to timelines. We offer multiple pool types including fiberglass, gunite, and luxury Signature Series options with transparent pricing.
Pool Remodeling
Transform outdated pools with modern features and materials. Services include resurfacing, tile replacement, equipment upgrades, and complete structural modifications. Our 40,000+ remodeling projects demonstrate expertise in extending pool longevity while enhancing aesthetics and functionality.
Oxygenated Pool System
Advanced water treatment using nanobubble oxygen technology. This system eliminates chlorine dependency, providing cleaner water with reduced skin irritation and maintenance requirements. Ideal for health-conscious homeowners seeking eco-friendly pool solutions.
Commercial Pool Design
Custom commercial pool solutions for resorts, hotels, and residential complexes. Our designs meet strict safety regulations while incorporating luxury features. Services include structural engineering, ADA compliance, and integration with property aesthetics.
Backyard Design
Comprehensive outdoor space planning including patios, landscaping, and poolside amenities. Our 3D design tools help visualize complete backyard transformations that complement your home's architecture and personal lifestyle needs.
People
Skip Ast III
Executive Team
With decades of industry experience, Skip Ast III contributes strategic leadership to Shasta Pools' operations and growth initiatives.
Chris Woods
Executive Team
Bringing extensive pool construction expertise to Shasta Pools' management team, focusing on quality control and project execution.
Jake Priest
Executive Team
Specializes in customer relations and service excellence, ensuring client satisfaction across all Shasta Pools projects.
Scott Powers
Executive Team
Focuses on design innovation and technological advancements in pool construction and water treatment systems.
Cyndi Morelli
Executive Team
Manages operational logistics and project coordination for Shasta Pools' extensive service offerings.
Questions
What pool types does Shasta Pools offer?
We offer fiberglass pools, custom gunite pools, DIY hybrid pools, and luxury Signature Series pools to suit various budgets and design preferences.
How long does pool construction take?
New pool construction typically takes 2-4 months, while remodels require 2-8 weeks depending on project complexity.
Do you service existing pools from other builders?
Yes, we service and remodel pools originally built by other companies, including equipment repairs and water treatment upgrades.
What warranty options exist?
We provide structural warranties lasting as long as you own your home and extend equipment warranties 2 years beyond manufacturer terms.
Can I finance my pool project?
Yes, we offer financing options for both new pools and remodeling projects with competitive rates and flexible terms.
What maintenance services are available?
We provide weekly pool care, equipment servicing, chemical balancing, and emergency repair services for residential and commercial pools.
Videos
Reviews (7)
M. & K.
Jun 20, 2022
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Our pool build was a horrible and stressful experience. What was originally supposed to be 6 months turned in 18 months of grief. It was not just material delays that were the issue. It was poor communication, poor workmanship, poor project management, hard dig additional drill fee of $5k for 45 minutes of drilling, work not being done correctly, messy job site, etc. Our project manager and foreman left the company in the middle of the build.
I could go on and on but even the review is exhausting now. We spent over $90k and feel like we overpaid based on the circumstances. This was our 2nd Shasta pool and will definitely be our last. I am recommending to family and friends they use another pool builder.
I could go on and on but even the review is exhausting now. We spent over $90k and feel like we overpaid based on the circumstances. This was our 2nd Shasta pool and will definitely be our last. I am recommending to family and friends they use another pool builder.
Jim Chapman
May 05, 2022
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The designed and created a beautiful pool in my backyard. It looks absolutely amazing and better than expected. Services: Pump repairs & installation, Design, General construction, Cleaning
Thomas Teillis
Apr 26, 2022
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I have been having a very hard time getting any follow up or follow through at any step of the way. I have had to call around and beg for an update through every delayed step from beginning to present. It has been over 12 months since we began. Many of my neighbors started pool work way after we did with other companies yet their contractors could lead them to a completed project within 4 months.
This is the most recent ignored email I've sent to Shasta: 'As you may know, for my pool job, we waiting for the decking to get done to do fence installation. The deck has not been poored yet. I have had to reschedule the fencing folks twice already. They are currently scheduled to install on Friday.' Just so yall know. They still haven't even scheduled to pour the deck. Thats right, im not even scheduled! Thats what they do, make u wait to get scheduled. Get in line to get in line - also no updates allowed.
This is the most recent ignored email I've sent to Shasta: 'As you may know, for my pool job, we waiting for the decking to get done to do fence installation. The deck has not been poored yet. I have had to reschedule the fencing folks twice already. They are currently scheduled to install on Friday.' Just so yall know. They still haven't even scheduled to pour the deck. Thats right, im not even scheduled! Thats what they do, make u wait to get scheduled. Get in line to get in line - also no updates allowed.
Tonia Bodies
Apr 24, 2022
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Shasta Pools partnered with my builder, I got a 10k+ gallon pool and it has been a nightmare! Plaster used turned colors, they acid washed pool and they thought I wasn't going to have all records of cleaning pool. They were going to tell me something different. Witnessed them on camera talking about my professionally maintenanced pool. I left several messages no return call after several visits from various managers. They were going to say user issues, but they couldn't say that, so they stopped returning my calls. My neighbor had a similar issue with their pool. Never buy from this company.
Debbie Valencia
Apr 16, 2022
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Dan Lammay is 5 star & deserves a raise! 1. He waited 15 min for me to come to the door because I over slept. 2. For system check, he identified & repaired the problem very quickly. He thoroughly explained what caused the problem. It is a nice surprise when the bill comes in less than what you were expecting. 3. Future - He evaluated when my sand filter change should be done and cost, not now. Also, that my pool stains indicate, not brushing problem, but remodeling needed and rough cost. 4.
He did added things I requested: Reset pool timer and run time, drill pool brush holder where it had fallen down, carry 2, 100# pool chemical buckets from garage to backyard. Dan is very personable and pleasant to deal with.
He did added things I requested: Reset pool timer and run time, drill pool brush holder where it had fallen down, carry 2, 100# pool chemical buckets from garage to backyard. Dan is very personable and pleasant to deal with.
Ed Baratko
Mar 28, 2022
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Ronnie and Ernesto replaced the gear housing on our Shasta pool on 3/24/22. I cannot say anything but excellent things about these two. They were on time, very professional, exceptionally friendly, knew exactly how long the job would take and completed the job on time. We could not have asked for a better experience than we received from Shasta Pool Repair. Thank you Ernesto and Ronnie!
B. F.
Jan 03, 2022
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Shasta pool crew along with Dave, Doug, Greg and Janet all coordinated with our landscaper, Pablo's Landscaping and created a yard better than we ever could ever imagine! Thanks to the excellence and superior quality and service! This is my 3rd Shasta pool. I keep up with pool maintenance and with a pool guy thru Shasta and little things get noticed and handled immediately. Shasta pool technology is getting better and more efficient after this third pool, I noticed the quiet motor and salt water technology is so advanced from 20 years ago!
I moved in this new home in July and this time it took longer because of Covid and shortages. I was patiently waiting but so worth the wait each time. I built 3 Shasta pools and this one took the longest. pool contract October 2020, July home move in 2021 and pool completed December 23, 2021.but the results and service were excellent each time. I was kind to the crew and Janet kept me updated, Greg & Doug inspected and oversaw the process onsite. Great team in spite of all the backlog of business to attend to.
I moved in this new home in July and this time it took longer because of Covid and shortages. I was patiently waiting but so worth the wait each time. I built 3 Shasta pools and this one took the longest. pool contract October 2020, July home move in 2021 and pool completed December 23, 2021.but the results and service were excellent each time. I was kind to the crew and Janet kept me updated, Greg & Doug inspected and oversaw the process onsite. Great team in spite of all the backlog of business to attend to.
