Business Details
47 Years
experience
Trusted Fireplace, Hot Tub & Stove Dealer in Bend, OR
Since 1979, Fireside has been dedicated to providing Central Oregon residents with premium fireplaces, hot tubs, stoves, BBQ grills, and outdoor living solutions. Our in-house team of factory-trained technicians ensures professional installation and exceptional service, backed by decades of combined experience. With a showroom in Bend, Oregon, we offer industry-leading brands and personalized guidance to help customers select products that enhance their lifestyles. Our commitment to quality extends to every aspect of our work, from product selection to post-installation support. We prioritize customer satisfaction through transparent communication, expert advice, and reliable service.With over 40 years of specialization, we have built a reputation as a trusted partner for home comfort and outdoor living needs. Our teams expertise spans wood, gas, and pellet stoves, as well as advanced hydrotherapy systems, ensuring tailored solutions for every client. We take pride in maintaining long-standing relationships with manufacturers to deliver exclusive products and warranties. Our dedication to community is reflected in our focus on local market needs and partnerships with regional builders and contractors. From initial consultation to final installation, Fireside remains committed to excellence in every project we undertake.
Services
Fireplaces
Hot Tubs
Stoves
Grills
Outdoor Fire Pits
Details
- Year established: 1979
Highlights and features
- We have over 40 years of experience specializing in fireplaces and outdoor living products.
- Our technicians are factory-trained and certified for precise installations.
- We offer exclusive brands like Marquis Hot Tubs, the only dealer in Central Oregon.
- Our team provides personalized guidance to match products with individual lifestyles.
- We guarantee professional service from consultation to post-installation support.
Associations and certifications
- Oregon Construction Contractors Board
What people say
Fantastic
Outstanding customer service
Highly recommend
Stress-free process
Expertise
Services
Fireplaces
Fireside offers a wide selection of gas, wood, and electric fireplaces from top brands like Heat & Glo and Regency. Our fireplaces combine aesthetic appeal with efficient heating technology, suitable for modern and traditional homes. Each installation is handled by certified technicians to ensure safety and optimal performance.
Hot Tubs
We provide premium hot tubs from Viking Spas and Marquis, featuring hydrotherapy and cold plunge options. Our hot tubs are designed for durability and therapeutic benefits, with exclusive local dealer access to advanced models. Complimentary delivery and setup ensure a seamless customer experience.
Stoves
Fireside sells wood, gas, and pellet stoves from brands like Jtul and Blaze King. These stoves offer efficient heating solutions with modern designs. Our team ensures proper installation and maintenance, adhering to safety standards for reliable, long-term use.
Grills
Our grills from Weber, Blaze, and Delta Heat cater to outdoor cooking enthusiasts. Options include built-in and freestanding models with customizable features. We provide expert advice to help customers select grills that match their culinary needs and outdoor space.
Outdoor Fire Pits
Outdoor fire pits from Outdoor Greatroom add ambiance and warmth to patios. Available in gas and wood-burning options, these fire pits blend functionality with stylish designs. Our staff assists in selecting the right size and style for residential outdoor spaces.
People
Tyson
General Manager
Tyson leads Fireside's operations with over 20 years of experience in home comfort solutions. He oversees daily activities and ensures customer satisfaction through strategic leadership and hands-on problem-solving.
Adam
Installation Technician - Gas & Wood
Adam specializes in gas and wood fireplace installations, bringing precision and care to every project. His attention to detail ensures seamless integration of products into clients' homes.
Hap
Sales Team
Hap provides expert guidance in product selection, combining technical knowledge with personalized service. His approach ensures customers find solutions that align with their lifestyle and budget.
Susan
Floor Manager
Susan manages showroom operations, ensuring an organized and welcoming environment. Her team leadership enhances the customer experience through efficient service and product knowledge.
Bennett
Installation Technician - Wood & Pellet
Bennett specializes in wood and pellet stove installations, delivering reliable and safe setups. His expertise ensures optimal performance and longevity of heating systems.
Questions
What products does Fireside specialize in?
Fireside offers fireplaces, hot tubs, stoves, grills, and outdoor fire pits from top brands, along with professional installation services.
Are your technicians certified?
Yes, our technicians are factory-trained and certified to ensure high-quality installations and repairs.
Do you offer delivery and installation?
Yes, we provide complimentary delivery and professional installation for all major products.
What brands do you carry?
We feature brands like Marquis Hot Tubs, Heat & Glo fireplaces, Jøtul stoves, and Weber grills.
Are there financing options available?
Financing is available for select products—contact us for details and eligibility.
What are your store hours?
We’re open Monday-Friday 9am-5:30pm, Saturday 10am-5pm, and closed Sundays.
Videos
Reviews (7)
Andrew S.
Jun 03, 2022
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We've been dealing with Fireside ever since we moved to Bend, 22 years ago. Great people, great products, and great advice!
Brittany R.
Apr 21, 2022
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Got a pellet stove insert installed a year ago, and have had some issues but have dealt with Jason there service guy a couple times. I can't say good enough things about Jason. Professional, timely, kind. He's fantastic and always makes time to come help us. Thank you Jason!
William Irwin
Apr 19, 2022
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Despite the friendly individuals we talked to, there were a couple of things annoyed me about the experience of getting our gas stove insert: 1) a couple months after ordering our unit, we called to check on the status and it turns out it had arrived weeks ago and they forgot to call us, 2) after this, they scheduled our inspection and I stayed home from work to meet with the inspector. After waiting all day, I called the city and they said we were never on the books, we called Fireside and they told us they forgot to schedule it, 3) we paid to have our gas oven line split from the stove line and the installation was very shoddy, with only one loose screw securing the wobbly pipe line to the floor plank (not even the subfloor), an extra hole drilled into our floor, plus some wall damage and 4) the gas valve that was installed is way smaller than can be hooked up to any oven, even with an adapter.
We called fireside and they told us that they usually install 1/2 inch male 1/2 inch female valves (which this isn't) but they can't help us fix it. It's been weeks and we still can't find a solution.
We called fireside and they told us that they usually install 1/2 inch male 1/2 inch female valves (which this isn't) but they can't help us fix it. It's been weeks and we still can't find a solution.
Jenn Woodward
Apr 10, 2022
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Our server was friendly and helpful! Her co-worker however, was a top-notch biotch. I guess we kept her up passed her bedtime based on her rude behavior. I would suggest management discusses with (the blonde) haired server who closed tonight, the level of customer service expected (or even just how to be kind to a paying customer). As for the younger, darker haired gal who closed - give her a raise; she actually cares about the level of service provided to your patrons!
Jason C.
Mar 15, 2022
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Ordering the furniture in store and delivery were quick. I probably received the furniture within a couple days. However I didn't receive one of the end tables I bought and instead received a call saying someone decided not to deliver me the table because it had scratches (you could barely see these scratches, maybe in some lights/reflections). Fireside made it sound like it was just going to be a few days to repair the table.
So I end up calling every 3 weeks. finally after 2 months they said they got the paint and will call me within 2 weeks. Never got a call in those 2 weeks. Call again and was told they did it but he wanted to make sure so he asked to call me right back. Didn't call me back so I went there after an hour and the table was wet with paint like they just did it. Hard to say if I'll be back
So I end up calling every 3 weeks. finally after 2 months they said they got the paint and will call me within 2 weeks. Never got a call in those 2 weeks. Call again and was told they did it but he wanted to make sure so he asked to call me right back. Didn't call me back so I went there after an hour and the table was wet with paint like they just did it. Hard to say if I'll be back
Christopher N.
Jan 13, 2022
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I finally got the wood insert I've been wanting for years and these guys were excellent. Would highly recommend them!
Julie Evert
Nov 27, 2021
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Hap at fireside has been great to work with. Followed up with call or emails with status of our order and was honest and friendly.
