Business Details
42 Years
experience
Emergency
services
Expert HVAC Services in Green Bay, WI
Professional Heating & Air Conditioning has served Green Bay, Wisconsin since 1984, delivering trusted HVAC solutions rooted in family values and technical expertise. Founded by Jim Spiegel, our journey began as a single-man operation and evolved into a family-run enterprise now led by Michelle and Brian. With over 50 years of combined experience, we specialize in heating, ventilation, and air conditioning services, prioritizing customer satisfaction through personalized care and cutting-edge technology. Our team maintains rigorous technical standards, offering 24/7 emergency support and preventative maintenance programs to ensure year-round comfort.We pride ourselves on transparency, ethical practices, and a commitment to community that drives every interaction. From system installations to urgent repairs, our seasoned professionals combine hands-on knowledge with innovative solutions to meet diverse client needs. This enduring dedication to quality and reliability has cemented our reputation as a local leader in HVAC services.
Services
HVAC Maintenance
Furnace Repair
Air Conditioning Installation
Duct Cleaning
Indoor Air Quality
Emergency HVAC Services
Thermostat Installation
Humidifier Services
Dehumidifier Installation
Furnace Replacement
Details
- Year established: 1984
Highlights and features
- Family-owned since 1984 with 50+ years of combined HVAC expertise
- 24/7 emergency services for urgent heating and cooling needs
- 15% discount on parts and labor for maintenance agreement holders
- Preventative maintenance programs extending equipment lifespan
- Locally operated with deep knowledge of Wisconsin climate demands
What people say
Professional technicians
Prompt emergency response
24/7 availability
Competent repairs
Long-term reliability
Services
HVAC Maintenance
Our preventative HVAC maintenance ensures optimal system performance through seasonal inspections and tune-ups. Technicians clean components, calibrate settings, and identify potential issues before they escalate. This service extends equipment lifespan while maintaining energy efficiency and reducing utility costs for residential and commercial clients.
Furnace Repair
Emergency and scheduled furnace repairs address performance issues like unusual noises, poor airflow, or system failures. Our licensed technicians diagnose problems quickly using advanced diagnostic tools and perform cost-effective repairs to restore winter comfort and prevent further damage to heating systems.
Air Conditioning Installation
Professional AC installation services cover system selection, removal of old units, and precision installation of new cooling systems. We specialize in energy-efficient models from trusted brands, ensuring proper sizing and configuration to maximize comfort and reduce energy consumption during Wisconsin summers.
Indoor Air Quality
Comprehensive indoor air quality solutions include HEPA filtration systems, UV light purification, and humidity control technologies. These services remove contaminants like mold spores, allergens, and volatile organic compounds, creating healthier living environments through whole-home air purification systems.
Emergency HVAC Services
Around-the-clock emergency HVAC services address urgent heating and cooling system failures. Our on-call technicians respond promptly to critical issues outside regular business hours, providing immediate diagnostics and repairs to restore comfort and prevent property damage from system outages.
People
Jim Spiegel
Founder
Founded the company in 1984 after graduating from technical college with an HVAC degree. Built the business from a home-based operation to a full-scale HVAC enterprise serving Green Bay for over four decades.
Michelle
Owner/Operator
Joined the family business in 2000, earned HVAC licensing in 2016, and now co-leads operations with 20+ years of hands-on industry experience. Focuses on maintaining technical excellence and customer service standards.
Brian
Co-Owner
Has managed technical operations since 1999, bringing 25+ years of HVAC expertise. Oversees system installations and complex repairs while ensuring adherence to industry best practices and client satisfaction protocols.
Questions
What HVAC services do you offer?
We provide full-service HVAC solutions including furnace repair, air conditioning installation, duct cleaning, indoor air quality improvements, emergency services, and preventative maintenance agreements for residential and commercial clients.
Are you available for emergency HVAC repairs?
Yes, we offer 24/7 emergency HVAC services with live operators available to dispatch technicians for urgent heating and cooling system failures at any time.
Do you service all HVAC equipment brands?
Our technicians service all makes and models of heating and cooling systems, including furnaces, air conditioners, heat pumps, and mini-split units from major manufacturers.
What financing options are available?
We offer financing programs with reduced APR and fixed payments for equipment purchases, allowing customers to budget for HVAC upgrades with predictable monthly payments.
How does preventative maintenance benefit my HVAC system?
Annual maintenance agreements include two system visits that improve energy efficiency, extend equipment lifespan, reduce repair risks, and provide 15% discounts on parts and labor for any needed repairs.
Reviews (6)
Ben Badger Th
May 12, 2022
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Our AC unit died last Friday, so on the recommendation of a relative I decided to give Professional H&AC a call. They sent out a tech on Monday to look at the unit and were able to get it working again, replaced a few parts. The system was working again and everything seemed great. Then, the next morning, I discovered that while the unit did run just fine, the issue now was it wouldn't shut off, and I awoke to frost on my cooling lines both inside and outside the house. Called them back and asked for a follow-up, and a tech was at my house later the same day.
The new tech diagnosed the issue quickly, put my whole system through a fully cooling cycle to be sure, and did not charge me a dime for the 2nd visit. To me, the important thing is they came back promptly and got the job done. I'm the kind of person where if you're professional and polite, and treat me fairly, I'm happy to be understanding in a situation like this. Really pleased with the level of service I got from Professional H&AC, and will be using them again in the future.
The new tech diagnosed the issue quickly, put my whole system through a fully cooling cycle to be sure, and did not charge me a dime for the 2nd visit. To me, the important thing is they came back promptly and got the job done. I'm the kind of person where if you're professional and polite, and treat me fairly, I'm happy to be understanding in a situation like this. Really pleased with the level of service I got from Professional H&AC, and will be using them again in the future.
Randall Matzke
Apr 29, 2020
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I contacted Professional heating for a vibration problem I had in my 9 year old furnace still under warranty. This was a difficult problem to resolve as 2 previous contractors couldn't. Between Lucas, Chris and owner Brian they worked diligently and solved it after a couple of trips. Their enthusiasm in trouble shooting was fantastic. Even though they didn't install my furnace they honored my 10 year warranty and worked with me so I had minimal cost. I would highly recommend this company in the future. Randy
Chad Will
Dec 09, 2019
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They expect payment without finishing the project. Sub-par workmanship. Had issues with the equipment leaking it took 2 weeks to get a response back. Michelle Legois was rude and lacks customer service. They care about getting paid and that is it. I would not recommend this company. Beware.
Sharon Kitowski
Feb 02, 2018
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I have worked with Professional Heating for over 20 years. They have always provided me with good service. I recently had to purchase a new furnace and the process, although unexpected, was nothing less than top notch. I have recommended them before and will continue to recommend them!
Saj M.
Dec 16, 2017
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I have been a customer with Professional Heating and A/C for many years. I recently had a new furnace installed and the installers did an outstanding job! I am very satisfied and would recommend Professional Heating and A/C to anyone!
RacketMan
Jun 19, 2017
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I am very happy for the service I received from this company. I am a new homeowner of a few months and my furnace stopped working (at least it was during a mild spell in winter). I called Professional Heating on a Friday afternoon and they were able to get a serviceman out that afternoon. The tech was able to diagnosis the problem (a bad controller board) BUT the part was not in stock and would need to be ordered.
I can accept that so I had to fire up some space heaters over the weekend to keep my house semi-warm. On Monday the tech came with the part and found the board was not the problem but a broken gas valve was the underlying problem. OK this is understandable given the circumstances AND the gas valve was a lower cost repair than the controller board. The tech was nice and seemed to be knowledgeable about my furnace. I would recommend this company
I can accept that so I had to fire up some space heaters over the weekend to keep my house semi-warm. On Monday the tech came with the part and found the board was not the problem but a broken gas valve was the underlying problem. OK this is understandable given the circumstances AND the gas valve was a lower cost repair than the controller board. The tech was nice and seemed to be knowledgeable about my furnace. I would recommend this company
