Business Details
35 Years
experience
Your Trusted Seattle Roofing Experts
Founded in 1991 by brothers Kurt and Scott MacMillan, A Better Roofing has established itself as a premier residential roofing specialist in the Seattle area. With over 40 years of combined industry experience, the company prides itself on delivering superior craftsmanship, utilizing high-quality asphalt composition shingles, and maintaining a customer-centric approach that eliminates down payments until project completion. The second-generation leadership of Alex and Christian MacMillan ensures continuity of family values while implementing modern techniques for precision installation and repairs.Their commitment to transparency includes detailed consultations without high-pressure sales tactics, backed by comprehensive warranties and a proven track record of 95% customer retention through referrals. The company maintains strict quality control through experienced crews, ongoing training programs, and adherence to manufacturer specifications, while demonstrating community commitment through local employment practices and historical preservation efforts at their Airport Way S. location.
Services
Roof Replacement
Roof Installation
Roof Remodel
Asphalt Shingles
Emergency Repairs
Details
- Year established: 1991
Highlights and features
- No down payments required - payment collected post-project completion
- Family-owned with 40+ years of residential roofing experience
- Second-generation leadership maintaining quality standards
- Guaranteed workmanship with manufacturer and installation warranties
- Detailed consultations without high-pressure sales tactics
What people say
Professional and understanding
Fantastic job
Perfect clean-up
No hidden fees
Top notch crew management
Services
Roof Replacement
Professional roof replacement services utilizing premium asphalt shingles designed for Seattle's climate. Our process includes comprehensive inspections, precise measurements, and complete tear-off with proper disposal. We offer dimensional and luxury shingle options with manufacturer warranties, ensuring protection against regional weather patterns while enhancing property value through improved curb appeal.
Roof Installation
Expert installation of residential roofing systems with emphasis on proper ventilation and water management. Our certified technicians follow strict manufacturer guidelines for underlayment application, flashing installation, and shingle placement. We provide detailed consultations to help homeowners select appropriate materials based on architectural style, budget considerations, and long-term performance requirements.
Roof Remodel
Comprehensive roof remodeling services that integrate with home improvement projects. Our specialists assess structural integrity, recommend appropriate upgrades, and coordinate with other contractors to ensure seamless execution. We offer color-matching services and design consultations to help homeowners achieve desired aesthetic outcomes while maintaining functional performance standards.
Asphalt Shingles
Specialized installation of asphalt composition shingles in both dimensional and luxury formats. Our product selection includes energy-efficient options with enhanced wind resistance and algae protection. We provide detailed explanations of material characteristics, warranty coverage, and maintenance requirements to help homeowners make informed decisions about their roofing investments.
Emergency Repairs
Prompt response for urgent roof damage situations with temporary stabilization and permanent repair solutions. Our team addresses leaks, storm damage, and structural concerns while minimizing interior water intrusion. We coordinate with insurance providers when applicable and maintain proper licensing and documentation for all emergency service calls.
People
Alex MacMillan
General Manager
With over 15 years of hands-on experience, Alex oversees all roofing operations ensuring quality control and customer satisfaction. He manages crews, coordinates installations, and resolves technical challenges while maintaining family business standards.
Christian MacMillan
Office Manager
Handling administrative operations since joining the company, Christian ensures smooth business functions including client communications, payroll processing, and operational logistics while supporting the company's customer-focused approach.
Questions
What roofing services do you offer?
We specialize in residential roof replacement, installation, and remodeling using premium asphalt shingles. Our services include inspections, emergency repairs, and complete roof system installations with manufacturer warranties.
Do you require down payments?
No, we only collect payment after completing your project to your satisfaction, ensuring guaranteed quality and customer confidence in our workmanship.
What areas do you serve?
We serve Seattle and surrounding communities including Bellevue, Kirkland, Redmond, and Tacoma, covering all King County areas from Everett to University Place.
What payment methods are accepted?
We accept Visa and Mastercard with no additional fees, providing convenient payment options while maintaining transparent pricing structures for all roofing projects.
Are you licensed and insured?
Yes, we are fully licensed (Contractor's Lic#: BETTERC 052 DT), bonded, and insured with all employees on payroll, ensuring professional standards and customer protection throughout the service process.
Reviews (7)
Bill Bumback
May 23, 2022
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I was impressed with the good communication and follow-through. They did exactly what they said they would exactly when they said they would for the price agreed to with regular communication throughout the process to keep me updated. I never had to wonder what was going on. The crew was fast, clean, and professional. Service: Roof installation
Barett McGavock
May 06, 2022
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This company gave me the runaround and wasted weeks of my time. I set up an inspection appointment. (Appointments were running a few weeks out.) Their estimator no showed to the appt. I called, front desk said estimator would call back in 5. Never heard from him. I called back Monday, similar process. Promised a callback in a few minutes. Estimator Daniel called back 3 hours later, blamed me for the issue contacting me, said they couldn't access or deal with our roof, didn't do inspections, said they would typically refer this job to a commercial roofer but didn't have any suggestions. I felt he was just saying whatever until I got off his plate. Totally unhelpful and borderline rude.
Chantell Osejo
Apr 04, 2022
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Great locally owned and operated business. The entire team is so professional and was incredibly understanding and flexible when one of our other subcontractors was running way over schedule, preventing A Better Roofing from starting their work as scheduled. Thank goodness for their professional handling of a stressful situation for us to be caught in! The roof looks amazing and the install impeccable.
They left the yard pristine (as pristine as a totally destroyed-from-other-construction yard can be). Their crew was fast and efficient. 10/10 we are so glad we did business with A Better Roofing Company. They are one of the few subcontractors we've worked with who have delivered on time as promised and been zero fuss or headache to work with. Love them!
They left the yard pristine (as pristine as a totally destroyed-from-other-construction yard can be). Their crew was fast and efficient. 10/10 we are so glad we did business with A Better Roofing Company. They are one of the few subcontractors we've worked with who have delivered on time as promised and been zero fuss or headache to work with. Love them!
Nate Howells
Mar 15, 2022
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The estimate appointment, installation, and walkthrough/inspection were all done efficiently and thoroughly. The price quoted for the job was accurate and mid-range for the quotes I had received from various vendors. I have had no problems with the new roof since it was installed. Service: Roof installation
Lisa Reager
Feb 14, 2022
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The roof on my garage blew off during one of the winter wind storms. A Better Roofing Company was great to deal with. They came when they said, gave us a really reasonable estimate, and did a temporary repair before we even agreed to the work. A week later we called back to agree to the estimate. They were realistic with their scheduling and accurate with their estimate. My insurance even complimented them for not engaging in seasonal price gouging. A Better Roofing Company was a pleasure to work with. I will recommend them to everyone.
Marni Campbell
Nov 08, 2021
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A Better Roofing Company was by far the best roofing company we met with. Their bid was reasonable, their work was excellent, and they were professional and responsive at all times. 10/10 and would highly recommend to anyone! Service: Roof installation
Janet Leone
Sep 17, 2021
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This business did an outstanding job from beginning quote - installation - cleanup. They were on time - worked efficiently all day and even cleaned up neighbors yards for any small debris that was left. The roof looks great and it was a much better experience than I ever thought it could be. I HIGHLY recommend Service: Roof installation
