Business Details
36 Years
experience
Emergency
services
Your Trusted Charlotte Plumbing Experts
Rapid Rooter is a locally-owned family business serving Charlotte, NC since 1990 with over 30 years of combined industry experience. Our team of certified technicians utilizes advanced equipment like hydrojets, remote cameras, and Kubota diggers to deliver precise plumbing solutions. We specialize in residential and commercial plumbing services including septic tank pumping, drain cleaning, water heater repair, and sewer line replacement. Our commitment to quality is demonstrated through our Angie's List Super Service Award for 9 consecutive years and our 24/7 emergency response capability.We prioritize community values by employing local professionals who understand Charlotte's unique plumbing needs. Our transparent pricing model ensures no hidden fees while maintaining technical excellence through continuous training programs. We guarantee prompt service with detailed documentation for all maintenance work performed. Our equipment arsenal makes us one of the most technically advanced plumbing companies on the East Coast.
Services
Septic Pumping
Drain Cleaning
Water Heater Repair
Sewer Line Replacement
Commercial Plumbing
Emergency Services
Manhole Cleaning
Backflow Prevention
Details
- Year established: 1990
Highlights and features
- 30+ years serving Charlotte with certified technicians
- 24/7 emergency plumbing response available
- Advanced equipment including hydrojets and remote cameras
- Transparent pricing with no hidden fees
- Locally-owned with deep community roots
Associations and certifications
- Angie's List Super Service Award
Services
Septic Pumping
Our professional septic pumping service maintains system efficiency through complete sludge removal. Using calibrated vacuum trucks, we clean tanks while inspecting for structural issues. Regular maintenance prevents groundwater contamination and extends system lifespan. Our technicians document each service for future reference.
Drain Cleaning
We employ high-pressure hydrojetting to remove grease buildup and root intrusions from drain lines. Camera inspections identify blockages before cleaning. Our methods restore full pipe diameter flow capacity while minimizing pipe wear compared to traditional snakes.
Sewer Line Replacement
Trenchless sewer replacement options minimize landscape disruption during pipe replacement. Our technicians assess pipe condition using robotic cameras before recommending repair methods. We handle complete line replacement from initial diagnosis through final inspection.
Water Heater Repair
Our certified plumbers service all water heater types including tankless models. We diagnose issues like sediment buildup, thermostat problems, and heating element failures. Replacement recommendations consider energy efficiency and household demand requirements.
Commercial Plumbing
We maintain complex commercial systems including multi-story drain networks and automatic flush valves. Our 24/7 service ensures minimal business disruption. Scheduled maintenance plans prevent emergencies while maintaining code compliance for commercial properties.
Questions
What areas do you service?
We serve Charlotte and surrounding areas including Pineville, Huntersville, Matthews, Cabarrus County, Harrisburg, Sodyeco, and Mint Hill.
Do you offer emergency services?
Yes, we provide 24/7 emergency plumbing services with technicians available around the clock for urgent issues.
How often should septic tanks be pumped?
Septic tanks should be pumped every 3-5 years depending on household size and usage patterns to maintain system efficiency.
What payment options are available?
We accept major credit cards and offer financing options for larger plumbing projects and emergency repairs.
Are your technicians certified?
All our plumbers are licensed, insured, and receive ongoing training to maintain technical expertise with modern plumbing systems.
Do you provide service documentation?
Yes, we provide detailed service reports including maintenance records and recommended follow-up actions after each visit.
Reviews (4)
Kathy Roth
Jun 17, 2022
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TJ Kiker called in advance and was on time. The disposal was replaced quickly and TJ ran 2 sinksful of water to make sure the repair would not leak and the item was repaired properly. At check time we received a discount from the former repair quote. It was a very positive experience and comforting to see a repairman you knew in the past return later in our condo's life, to perform another repair. KRoth
Anthony Steigerwald
May 25, 2022
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They were able to send out a plumber in about an hour when I had a leak at my water heater when other places were saying it would be 10-12 hours before someone could get here. Chris Jones was the technician and he was super helpful, explained all my options and answered all my questions. He installed my new water heater quickly and saved the day!
Rafey Mahmud
May 21, 2022
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John was very professional. Diagnosed the problem right away and fixed it. These kind of plumbing issues are very complex. I am very happy that I called this company. Service: Outdoor plumbing system repair
David C.
May 14, 2022
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These guys were great! I called at 10:30 and they were able to dispatch somebody to my house by 1:00. John Bird was friendly, professional, and made quick work of the problem. I'll definitely be calling them again next time I need a plumber. Service: Drain cleaning
