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Business Details
From our Gastonia, North Carolina location, Jimmy Jones Company provides local HVAC and plumbing services to homeowners and businesses, continuing a history of service in the area that began in 2009. We believe customers should receive a clear explanation and properly completed work, so our process is to answer the phone, identify the problem, explain the available options, and handle the job the right way. Longtime customers may know our business by its former name, Jimmy Jones Quality HVAC; today, we operate as Jimmy Jones Company. The name change has not altered our focus on dependable local service. HVAC is our primary area of service, with plumbing as another core offering. We also provide indoor air quality, commercial HVAC, and small residential electrical repairs in North Carolina. Our services include heating, air conditioning, plumbing, water heater repair and replacement, indoor air quality, and commercial HVAC service. When a project is outside our scope, we make that clear rather than waste your time.

Depending on local availability, customers can call us about same-day and emergency service. We also provide free estimates and second opinions so customers can understand their options before committing to a decision. Our certified technicians are trained to diagnose problems and explain what they find in plain language. We are licensed and insured and take the responsibility of serving homes and businesses seriously. Our work and customer satisfaction are guaranteed, and warranty coverage is explained according to the service or equipment involved. Gastonia and Gaston County are our primary service area, with HVAC service extending into the greater Charlotte area and selected South Carolina communities. Plumbing and small residential electrical service are offered in North Carolina. Call (704) 496-1839 or request service online.
Heating & Furnace Repair Air Conditioning Services Plumbing Services
Services
Heating & Furnace Repair Heating & Furnace Repair
Our heating and furnace repair service helps homeowners maintain dependable warmth throughout the heating season. We inspect furnaces and heat pumps when they fail to produce enough heat, cycle frequently, or operate unusually. After identifying the cause, our technicians explain the available options and perform the necessary repairs with professional workmanship and attention to lasting comfort.
Air Conditioning Services Air Conditioning Services
We help homeowners maintain comfortable indoor temperatures with professional air conditioning services tailored to residential systems. Our capabilities include repairing malfunctioning equipment, completing seasonal maintenance, installing new systems, and replacing aging or inefficient units. We address common cooling concerns carefully and provide straightforward recommendations designed around the homeowner’s comfort needs, equipment condition, and budget.
Plumbing Services Plumbing Services
From individual plumbing fixtures to larger portions of a plumbing system, we offer services intended to correct problems and maintain dependable performance. Our work includes water heater flushing and replacement, fixture installation, disposal service, toilet repair, valve replacement, hose bib repair, drain cleaning, leak detection, sewer inspection, pipe repair, repiping, and faucet installation for residential and commercial properties.
Electrical Repairs Electrical Repairs
We provide supporting electrical service for selected small residential repair needs rather than making electrical work our primary offering. Common requests include outlet repairs and replacements, switch repairs and replacements, GFCI outlet service, selected residential breaker replacement, and troubleshooting. Our team also reviews each request to determine whether the requested work fits within the electrical services we currently provide.
Commercial HVAC Maintenance Commercial HVAC Maintenance
We provide scheduled commercial HVAC maintenance designed around your equipment, operating hours, and business needs. Our service includes system inspections, filter replacement, coil cleaning, refrigerant checks, electrical testing, and safety component evaluation. Regular maintenance helps reduce costly downtime, improve efficiency, extend equipment life, and maintain a comfortable, safe environment for employees and customers.
Reviews (30)
Dawne R.
Aug 21, 2026 Report
Tyler and his team did a great job! Explained everything to me. Highly recommend this company.
Gregory Tanner
Aug 12, 2026 Report
Donald was very knowledgeable. He diagnosed the problem in short order.
Maria Davison
Aug 02, 2026 Report
Technicians Jaren and Brad arrived on time. Installation was done professionally. They cleaned up the area. A/C is doing great!
Mary Yelton
Jul 25, 2026 Report
He did a professional job and was done in a timely fashion. We will definitely call them if we need someone again.
Zafuwa
Jul 09, 2026 Report
Good customer service he came the house he is kind and he recommended the Gold star plan and a good product. He did excellent job
They did a good job the whole crew on time
Thank you very much
Leigh Gregory
Jul 03, 2026 Report
Everyone was professional…they did and excellent job…highly recommend…Chad explained everything
Ronald Allen
Jun 26, 2026 Report
The crew was great. Finished in one day and very professional work.
John Powell
Jun 22, 2026 Report
Donald did my repair and he was knowledgeable, respectful and most importantly had my ac running when he left I would highly recommend them.
Thank you
Seth Griffin
Jun 15, 2026 Report
On time and pricing is great. Didn't try and sell me a new unit when all it needed was a $150.00 fix.
Dale Stephenson
Jun 04, 2026 Report
Alex & Shane were both polite and professional. Thanks for the great and affordable service.
Adam Cloninger
May 22, 2026 Report
Love this company !!! Carter is so professional and he is very knowledgeable and dependable!!! 100% recommend !!!
Holly Kirkpatrick
May 08, 2026 Report
Carter Register is the most sweetest and very knowledgeable at his job !! Would Highly Recommend his services !!
Joanne Price
May 04, 2026 Report
Prompt. Came same day. Great interaction and fixed our problem that day.
Jeff Templeton
Apr 25, 2026 Report
From the owner on down the line, every employee is courteous, professional and they communicate by giving you phone calls and text messages on every step of the process for the service to be done. Prices are very reasonable and they provide excellent service.
Chellie Woods
Apr 19, 2026 Report
We've had Tyler a couple of times then Alex as well.They are great people, very thorough and very professional. On the most recent visit, Alex walked me through everything he was doing! We would gladly recommend them to everyone!
Terri Hayes
Apr 17, 2026 Report
Both men were helpful and knowledgeable I would definitely use again
Christopher Woltermann
Mar 17, 2026 Report
The Jimmy Jones technician called before coming and confirmed it was ok to arrive earlier than planned. I was getting a second opinion on an issue. Another company recommended replacing the entire 6-year old unit. The Jimmy Jones technician came and spent a bit of time diagnosing the real issue and found a simple solution to repair the unit the same day.
Kevin Eagan
Mar 07, 2026 Report
Very professional, courteous and reasonably priced. Overall a good local company that I am glad was recommended to me.
Joey Mangeney
Feb 03, 2026 Report
Jimmy Jones has been excellent to work with! Worked with Tyler to get an estimate on our heat that was no longer working. He was extremely easy to work with and came out same day and was very punctual. Can't recommend them enough!
Laurieann Ratz
Feb 03, 2026 Report
Tyler and his guys did a great job. They cleaned up well and even replaced part of broken ladder.
Jason McAuliffe
Mar 30, 2024 Report
I am a customer of Jimmy Jones HVAC for three years plus. They have a top notch committment to satisfying their customers with no exceptions. They always deal with customers like me fairly, honestly, and with great integrity and I have purchased both Residential and Commercial HVAC systems from Jimmy. This is not an automated review go Tar Heels.
Christa Schronce
Mar 11, 2024 Report
Jimmy and his crew did an outstanding job installing our new HVAC system. Not only did they do great, he has the absolute best pricing around!
Donna Clemmer
Feb 25, 2024 Report
Great service! Our air conditioning quit cooling. When we called, Jimmy came out right away. He had it fixed very quickly. We highly recommend him!
Catrenia Brice
Jan 29, 2024 Report
Mr. Jones was very Professional! He did an awesome job and was very very affordable! I would recommend him to anyone!
Jada Flood
Jul 08, 2023 Report
I can not say enough about how nice these people are. This is a small company not a Morris or ceo owned franchise so there were a couple delays. However if you want an honest local owned business that cares and not charge you 200% markups and go around, This is a go to company.
I can't thank you enough for how well you did and worked with us on what we could afford. Jimmy did exactly what he said and his crew was very good quick and professional. It was great to do business with someone who is hands on
Thank you sincerely
The Flood family
Leigh Henderson
May 29, 2023 Report
We received a referral to Jimmy Jones when the HVAC at my Dad’s went out. They were always prompt and responsive, and pricing was above all others. Everyone was professional and courteous, and Trent in particular was so kind and respectful. They will be our new go-to for HVAC needs. It was nice to find a service that checked every box!
Josh Hope
Mar 23, 2023 Report
Ive had my A/C go out in my Dads house as well as my own and I always use Jimmy Jones. They have great customer service, honest, professional & vigilant. Always getting things done at the soonest possible time which i appreciate. I will always greatly recommend them to anyone needing services with HVAC!
Chayanne Scandrett
Jun 21, 2021 Report
I live in a rental property jimmy is contracted through. Was having issues with the system and he came right out and fixed the issue. Very nice guy and honest. Will definitely take down his info and take it with me to the next location i buy at.
Bets
May 13, 2021 Report
Professional, quick, thorough. Over the years we have used other HVAC companies and never had we had anyone who could compare to the service and just plain kindness we received from Jimmy Jones and his crew. We found Jimmy Jones HVAC through word of mouth, the very best recommendation is from a happy customer. Highly recommend!!!
Greg Springs
Apr 02, 2021 Report
I do not normally give any reviews of businesses, either positive or negative, however, I just wanted to share with those that are reading this, that you can depend on Jimmy Jones to be treat you as you would want someone to treat you, Jimmy is honest and fair in his dealings with you as a customer.