Business Details
50+ Years
experience
Emergency
services
Keeping Dallas cool since 1960.
For over 60 years, Washburn Air has been the trusted name in HVAC services throughout Dallas. We are dedicated to providing honest, reliable, and high-quality heating and cooling solutions for homes and businesses. Our focus has always been on delivering excellent workmanship and ensuring customer satisfaction. We believe that comfort and efficiency go hand in hand, which is why we offer tailored HVAC services designed to meet each customers specific needs. Our reputation for excellence is built on trust, expertise, and a commitment to getting the job done right.What sets Washburn Air apart is our team of highly trained and certified HVAC technicians. We have the knowledge and experience to diagnose, repair, and install heating and cooling systems with precision. Whether upgrading an outdated furnace, servicing an air conditioner, or improving indoor air quality, we approach every job with dedication and care. Our passion for our work is reflected in the quality of service we provide. Washburn Air is proud to continue serving the Dallas community with industry-leading HVAC solutions and outstanding customer care.
Services
AC Repair
Furnace Replacement
Duct Services
HVAC Maintenance
Air Quality Solutions
Served areas
- Dallas, Fort Worth, Arlington, Grapevine, Southlake, Westlake, Trophy Club, Park Cities
Details
- Year established: 1960
- Employees: 3
- Licensed
- Insured
Highlights and features
- We offer 24/7 emergency HVAC repair services for urgent needs
- Our technicians are certified and fully trained in modern systems
- Locally owned since 1960 with deep community knowledge
- We provide transparent pricing with no hidden fees
- Comfort Club members receive priority scheduling and maintenance benefits
Associations and certifications
- BBB CERTIFICATION
Payment methods
- Cash, Checks, Debit cards, Credit cards, Bank transfers, Financing available
What people say
Professional and prompt service
Fair pricing
Courteous technicians
Accurate arrival times
Effective problem resolution
Services
AC Repair
Our certified technicians provide fast AC repair services for residential and commercial properties. We diagnose and fix cooling system issues during extreme Texas heat, ensuring optimal performance. Emergency repairs are available 24/7 with transparent pricing.
Furnace Replacement
We install modern, energy-efficient heating systems tailored to property needs. Our furnace replacement service includes system assessment, proper sizing, and professional installation to ensure winter comfort and energy savings.
Duct Services
Comprehensive duct maintenance and replacement services address efficiency losses and air quality issues. We repair leaks, replace aged ductwork, and optimize airflow for improved system performance and indoor comfort.
HVAC Maintenance
Our Comfort Club maintenance plans include seasonal tune-ups, filter replacements, and system inspections. Regular maintenance extends equipment life, reduces energy costs, and maintains manufacturer warranties.
Air Quality Solutions
We install advanced air purification systems and humidity control solutions. These services reduce allergens, eliminate contaminants, and maintain healthy indoor environments through iWave ionization technology and ventilation improvements.
Questions
What HVAC services do you offer in Grapevine?
We provide AC repair, furnace installation, duct services, indoor air quality solutions, and comprehensive maintenance plans for residential and commercial clients.
Do you offer emergency HVAC services?
Yes, our 24/7 emergency service responds promptly to urgent heating and cooling needs across the Dallas area.
Are financing options available?
We offer flexible financing for HVAC replacements and major repairs to help customers manage system upgrades.
What areas do you service?
We serve Grapevine, Dallas, Fort Worth, Arlington, Irving, Southlake, Westlake, Trophy Club, and Highland Park.
How can I maintain my HVAC system?
Join our Comfort Club for bi-annual tune-ups, filter replacements, and priority service scheduling to optimize system performance.
How quickly can you respond to service requests?
Emergency calls receive immediate attention, with standard repairs typically scheduled within 24 hours of contact.
Reviews (27)
Mike Hasselle
Nov 11, 2024
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Chris was very professional and very helpful. Explained the issue (AC not cooling) and fixed the problem (replaced capacitor) quickly at a very reasonable cost.
Bill Ashbaugh
Sep 08, 2024
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Came on time. Jeff was a pleasure to deal with. Professional appearance. Put on shoe covers. Provided a quick, inexpensive repair solution, when a pricier alternative could have been recommended. Use these guys!
Dayton Macatee
Sep 07, 2024
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Jeff was able to diagnose our obscure issue and fix it beautifully! Ill definitely call Washburn in the future!
Debbie Kemp
Dec 15, 2023
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Washburn did a great job installing our A/C and heating unit. They are affordable and provide great quality work! Will definitely use them again. Services HVAC duct and vent repair, Thermostat installation, AC installation
Will Drummond
Oct 29, 2023
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Wow! Cant say enough good things. Great communication from the start, very open and honest. We got a mini split in the garage installed and had quotes from other companies. Washburn came in the lowest and was open at exactly how they got to that number. Installation was scheduled very promptly even in busy season. When the crew came they were nothing but professional. There was an issue that occurred (completely out of Washburns control) they immediately informed me of it, insisted the would make it right, and they did. They have ABSOLUTELY earned a loyal customer and advocate in our family.
Gene Willman
Sep 14, 2023
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Washburn came out and determined we were low on freon and that we have a slow leak. They topped us off and have us estimates on parts or to replace the whole system. The tech was great! We'd highly recommend them! Services A/C system maintenance
Jonathan Jauregui
Nov 19, 2022
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Had 2 other companies come out and quote a full system replacement, and Washburn blew them out of the water, not just in price but in honesty and transparency. I have 10 year warranty with my new system, could not be happier. Services AC installation
Jeffrey Dan Smith
Sep 11, 2022
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Awesome service. Friendly, responsive and fair price. I signed up for their monthly billing for yearly service. Services HVAC system maintenance
Joseph Edwards
Jul 26, 2022
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The tch came fast and gave my system a little kick to help improve the a/c until management give further notice unfortunately I may have to wait a few months to get new one entirely but Washburn air came through
Brandon Phillips
Jul 04, 2022
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Jason and TJ went above and beyond! Awesome service and easy to work with! Thank you guys Services HVAC repair
Alfinou Annelaure
Feb 02, 2022
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They know very well their job and explain very well too. They are ponctual and respond quickly to your needs. Their products are good quality and the price is correct. Thank you for everything you did! Services A/C system repair
Rusty Cottar
Jan 24, 2022
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Jason is one of the most honest, knowledgeable and reasonable people Ive ever came across in the service trades industry. I will definitely use him and his company every time I have a HVAC need. Ill send everyone I know his way when they have any HVAC issue. Top notch! Services A/C system repair
Pat Clark
Dec 05, 2021
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Great service and very enjoyable experience with this local business. From one Chamber of Commerce member to another, thank you for supporting our great community!
Deborah Guy
Nov 18, 2021
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I needed multiple odd jobs done around the house, as a single woman I am careful who I use. Great AC/ Heating and also wonderful doing these odd jobs, staying and coming back to ensure the jobs were complete and to my satisfactio. Patrick and Chris were especially helpful and treated my house like their own. Dog friendly being careful my dog didn't get out of the front door while they came in and out. Highly Recommend, 5 stars all the way.
Bill Morrison
Oct 24, 2021
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Did semi-annual maintenance for ac system. All was well. Technician was effective and friendly. Services A/C system maintenance
Kori Cottar
Jul 28, 2021
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Jason was AMAZING! He was here so quickly and was able to get our AC up and running like new! He was so friendly and knowledgeable, we will never use another AC service again! Washburn Air is a top notch company and so was Jason Brown! I asked for extra business cards to give all my friends and family! Look no further then Washburn Air. they will take EXCELLENT care of you. they sure took good care of us! Thank you Jason!
Annie Adair-Skinner
Jul 16, 2021
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Tony was courteous and friendly and offered suggestions on next steps to keep my HVAC system running! Happy with the service. Services HVAC system maintenance
Roberto Garcia
Dec 13, 2020
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Shawn was super honest and friendly and went above and beyond to get my a/c system up and running. Michelle was awesome and went out of her way to try and get me same day service. Great overall experience with Washburn.
Tom Conner
Sep 01, 2020
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Excellent! Have used them for more than 10 years. Techs are not paid on commission. That should tell you something.
Kathy Walshe
Aug 08, 2020
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Have been using Washburn Heating and A/C Service for several years. Arrive at assigned time and are honest and reputable. Answered my questions. They are the ones I call to check out my system before I turn my A/C on each summer. They keep my system running. Highly recommend to my friends and family.
Jerry Penningon
Jul 11, 2019
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The owner and the techs are always courteous and on time. Their work is professional and the price is reasonable.
Lacey Hatzenbuehler
Feb 10, 2019
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Texas heat is no joke. So when we called we received a quick response and a fast, accurate fix. Thanks so much for getting us cool again! Our dogs appreciate it too!
Chris Bolding
Feb 01, 2019
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We have been using Washburn for 10 years in 2 different houses. The first house had a very old unit and these guys helped us hang onto it well past its life. They always make it out super quick - relative to other places we have called. They are honest and upstanding. I wouldn't use anyone else. Highly recommended!
C. B.
Dec 07, 2018
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Washburn Air went above and beyond for us. We had two different companies look at our issue, and neither one of them could solve the problem. One suggested we purchase an entire new unit. Washburn Air was able to trouble shoot our system's issues and fix them for a fraction of what a new system would have cost. So thankful for their expertise in Trane systems and their honesty and hard work!
Barbara Evetts
Nov 15, 2018
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The previous owner of our house referred us to Washburn Heating and A/C in 2000, and weve exclusively called upon Joe ever since. Hes quick to respond to phone calls/emails for service and arrives on time. Most recently, he took care of a warranty claim on a thermostat and promptly replaced it - no charge or hassles.
Cynthia C.
Jun 30, 2018
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We have been using Washburn Heating and A/C for years at this location and have always received excellent customer service. Very professional!
Miriam Sellers
Jan 18, 2017
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I have worked with Washburn for about 5 years. They are honest, quick to respond, and very reasonably priced. They are always professional, and easy to work with.