Preferred Air

Our air conditioning services include repairs, installations, and maintenance for residential and commercial properties. We address issues like ineffective cooling, thermostat problems, and system leaks while offering energy-efficient replacements that reduce utility costs. Technicians ensure optimal performance through seasonal maintenance, improving indoor air quality and system longevity.

We provide comprehensive heating solutions including furnace and boiler installations, repairs, and maintenance. Our systems improve energy efficiency by up to 40% compared to older models, with specialized services for gas furnaces and radiant heating systems. Preventive maintenance extends equipment lifespan while reducing energy bills through optimized performance.

Our indoor air quality services address humidity control, air purification, and ventilation systems. We install HEPA filters, UV lights, and ERV/HRV systems to reduce allergens and pollutants in tightly sealed homes. Solutions include AprilAire humidifiers/dehumidifiers that maintain ideal 40-60% humidity levels for health and comfort.

We install and service all-in-one heat pump systems that provide both heating and cooling. Our energy-efficient models reduce electricity use by up to 40% compared to traditional systems. Services include air-source, ductless mini-split, and absorption heat pump installations with manufacturer-backed warranties for residential and commercial applications.

Our maintenance contracts offer priority service, seasonal tune-ups, and 10% discounts on repairs. Plans cover heating, cooling, or combined systems with benefits including extended equipment lifespan, improved efficiency, and reduced emergency repair needs through preventive care by factory-trained technicians.

Tom Favazza has led Preferred Air for over 33 years, building relationships based on trust and technical excellence. He prioritizes customer safety, energy efficiency, and community engagement while ensuring the company stays current with industry innovations and regulatory changes.

Yes, we provide 24/7 emergency service for heating and cooling system failures.

We primarily serve Boston's North Shore and surrounding communities in Massachusetts.

We offer installations, repairs, and maintenance for air conditioning, heating, ductless systems, and indoor air quality solutions.

Yes, we offer Syncrony Financing and help customers access MassSave rebates for qualifying equipment.

Our technicians have over 33 years of combined experience with factory training from Bosch, Mitsubishi, and Carrier.

Just had Peter do an annual maintenance on my system. He tested and thoroughly cleaned all indoor units - removing and cleaning the filters and the internal system components including the blower wheel. I highly recommend this company for maintenance of Mitsubishi Electric ductless systems!

Buyer beware! Currently obtaining bids for replacing central ac units for my 3200sq ft home. This company refused to provide a quote solely because I mentioned I've previously obtained bids. They literally said they are "competitive but not with other bids "

Preferred Air was one of three contractors that I requested a quote to install a ductless split type AC/Heat Pump system in my house. Right from the start of requesting the quote and the subsequent visit to my house to do a walk through, to installation every person I dealt with was professional, courteous and knowledgeable. Betty Jo Tremblay handled the quoting process and walk through and was very responsive in getting me the original quote and a requote when we decided on a change.

The two men that did the installation (sorry forgot their names) were professional, polite, knew what they were doing, cleaned up and we're here everyday on time. They installed all the wall units in the house and cleaned up after the work was done. Once the system was installed Patrick Packard came by to charge the system, get it up and running and go over the operation of the unit with us. He was very patient and did a great job showing us how to operate the wall units and remotes correctly. I would highly recommend Preferred Air.

The house that we purchased has split units for heating and cooling with electric baseboard that we use as a backup. While a split unit system is easy to use and extremely efficient, this particular system has been plagued with leaks. We contacted Preferred air to identify the problem and address it. The first service call did not address the problem and two days later the system was blowing cold air (instead of warm).

I contacted the company. They went above and beyond to send out a second crew and address the issue. I'd like to think that I was reasonable with them, and Preferred Air was incredibly responsive. Their techs are knowledgable, diligent, and patient in explaining the work they they have performed. They earned a five star review by going the extra mile. Highly recommended.