Business Details
Emergency
services
Your Trusted Partner for Plumbing & HVAC Solutions in Newton, MA
For over 90 years, RP Holmes has been a trusted name in plumbing and HVAC services, now in its third generation of ownership. With Susanne M Holmes leading as a Licensed Master Plumber for 32 years, we combine decades of expertise with a commitment to treating every home as if it were our own. Our trained technicians specialize in resolving plumbing and heating issues efficiently, minimizing disruption to your daily life. We offer free estimates and prioritize tailored solutions that align with your home's needs and budget. Our 24/7 emergency services ensure immediate support whenever urgent issues arise. As a locally rooted business, we serve the greater Newton community and surrounding areas with personalized attention.Our licensesincluding Master Plumber #12799 and Construction Supervisor #017992reflect our adherence to industry standards. Customer satisfaction remains our cornerstone, evidenced by long-term client relationships and referrals spanning decades. We maintain transparency in all interactions, ensuring clear communication from initial consultation to project completion. Our dedication to quality craftsmanship and reliable service has solidified our reputation as a leader in residential plumbing and HVAC solutions.
Services
Heating
Cooling
Gas Systems
Water Heaters
Furnaces
Mini Splits
Steam Systems
Clogs
Boilers
AC Units
Highlights and features
- We offer over 90 years of combined experience in residential plumbing and HVAC services.
- Our team provides 24/7 emergency services for urgent plumbing and heating issues.
- We deliver free estimates and personalized solutions tailored to your home's needs.
- Our licensed technicians treat every home with the care and attention of our own.
- We serve the greater Newton community with a proven track record of customer referrals.
What people say
Knowledgeable technicians
Prompt and helpful
Great service
Normal prices
Long-term reliability
Services
Heating
Our heating services include installation, repair, and maintenance of high-efficiency furnaces, boilers, and steam systems. We address urgent heating failures with 24/7 emergency support, ensuring homes remain comfortable during cold seasons. Our technicians prioritize energy-efficient solutions to reduce long-term costs while maintaining optimal performance.
Cooling
We provide comprehensive cooling solutions, from AC unit installation to emergency repairs. Our team specializes in mini-split systems and central air conditioning maintenance. By using advanced diagnostics, we resolve issues swiftly, restoring comfort during peak summer months while optimizing system longevity and efficiency.
Plumbing
Our plumbing services cover leak detection, pipe repairs, fixture installations, and drain clearing. We handle both routine maintenance and urgent pipe bursts with same-day service. By combining modern techniques with durable materials, we ensure long-lasting fixes that prevent recurring issues and protect your home's integrity.
Gas Systems
We install and service natural gas and propane systems for residential heating and appliances. Our licensed technicians perform leak detection, line repairs, and safety inspections to meet local code requirements. Emergency gas leak response ensures immediate hazard mitigation while maintaining compliance with safety standards.
Water Heaters
We offer tank and tankless water heater installations, repairs, and maintenance. Our team addresses issues like insufficient hot water, leaks, and inefficient heating. By recommending energy-efficient models, we help homeowners reduce utility bills while ensuring consistent hot water supply for daily needs.
People
Susanne M Holmes
Licensed Master Plumber
Susanne M Holmes has been a Licensed Master Plumber for 32 years, leading RP Holmes' technical operations. Her expertise in residential plumbing systems ensures high-quality service delivery. She upholds the company's legacy of reliability and customer-focused solutions.
Questions
What areas do you serve?
We serve a 20-mile radius from Newton, MA, including Arlington, Boston, Brookline, Cambridge, and surrounding towns. Contact us for projects outside this area.
Do you offer emergency services?
Yes, we provide 24/7 emergency plumbing and heating services for urgent issues like pipe bursts or heating failures.
How can I get a free estimate?
Contact us via phone or our website to schedule a consultation. Our technicians will assess your needs and provide a detailed, no-obligation estimate.
Are your technicians licensed?
Yes, we hold multiple state licenses including Master Plumber #12799 and Construction Supervisor #017992, ensuring compliance with industry standards.
What services do you specialize in?
We specialize in residential plumbing, heating, cooling, gas systems, and water heater installations or repairs for homeowners.
How long have you been in business?
RP Holmes has served the Newton area for over 90 years, now in its third generation of family ownership.
Reviews (7)
Carl S.
Dec 10, 2020
Report
RP Holmes is one of the worst local business with which I have attempted to work. My steam boiler was broken so I called them because they were close to my house. They drove less than 2 miles, spent about 4 minutes in my house only to tell me they couldn't fix it and that I needed a new boiler (but that they wouldn't be able to install for a few weeks). For this they charged my $150. Yes, it's their policy, but everyone else should be aware that they offer no flexibility on this policy. Plus, every time I spoke with their office, they made me feel as if I was a major inconvenience to them.
I ended up having a new boiler installed that week from another Newton company (Y.G. Services) that was attentive, worked with me on cost, and went above and beyond. There are dozens of other options in the area. Choose anyone else. Not worth the aggravation or the cost.
I ended up having a new boiler installed that week from another Newton company (Y.G. Services) that was attentive, worked with me on cost, and went above and beyond. There are dozens of other options in the area. Choose anyone else. Not worth the aggravation or the cost.
Debby B.
Aug 27, 2018
Report
This company has serviced our home for MANY years. They always come when scheduled, offer the best advice and service! Many times their workers have gone beyond the call of a service call. You can't go wrong with calling RP Holmes!
Debra I.
Jan 28, 2018
Report
They have done several plumbing repairs for us in Newton, and also for other family members in the metrowest area. They do a good job, they are always punctual and polite. I especially like working with Allan, who is a wizard with old pipes.
Robyn P.
Dec 12, 2017
Report
Very disappointed and no longer recommend Holmes after being happy in the past. They fixed a running toilet for us, a simple job. Two months later it's running again and we are 1 month past their warranty of 30 days. We're told we have to pay them to do the same job again.
Dean M.
Nov 29, 2017
Report
Do not use this company. They informed me it would cost $750 to warranty my water heater (still under warranty). That's for "materials" and "labor" COD too. What is it 1989? Am I ordering a skateboard from transworld? Cash on delivery means one thing. -We don't stand behind our work and when you find out you've been ripped off you're not getting refunded. - The old heater failed.still under warranty, so they would receive $750 for an easy install (unless they're daft, it couldn't take more than an hour to install.
Two max ) Then they'd be credited for turning in the old heater. Who knows how much they're credited for that. I was all ready to write The heater manufacturer a bad review when I decided to call them. "Just have a plumber call us to verify the leak and they can pick up the new heater, no charge ". Jaw droppingly easy
Two max ) Then they'd be credited for turning in the old heater. Who knows how much they're credited for that. I was all ready to write The heater manufacturer a bad review when I decided to call them. "Just have a plumber call us to verify the leak and they can pick up the new heater, no charge ". Jaw droppingly easy
George Z.
Jan 24, 2017
Report
I had a good opinion about Holmes having been a customer for over 20 years, but the latest encounter made me change my mind. I called them to take care of a blocked kitchen sink. I later called them to let them know that the sink was dislodged while trying to use a plunger to clear the blockage. So now there were two problems, the dislodged sink and the blocked sink. When their plumber came and saw the dislodged sink he said he would not touch it until sink was repaired and left.
I was able to find someone to repair the sink and then called Holmes to clear the blockage. A second plumber came and sink blockage was cleared. Holmes charged for the first visit even though they knew they wouldn't work on the sink until it was secure. They claimed they never received the call telling them about the dislodged sink and that I would have to pay for both visits. I cannot trust a company that denies the facts.
They did not seem to care we have done business with them for 20+ years. They seemed very fixated on getting paid for both visits with no compromise. If you are going to use Holmes, proceed at your own peril. George Newton, MA
I was able to find someone to repair the sink and then called Holmes to clear the blockage. A second plumber came and sink blockage was cleared. Holmes charged for the first visit even though they knew they wouldn't work on the sink until it was secure. They claimed they never received the call telling them about the dislodged sink and that I would have to pay for both visits. I cannot trust a company that denies the facts.
They did not seem to care we have done business with them for 20+ years. They seemed very fixated on getting paid for both visits with no compromise. If you are going to use Holmes, proceed at your own peril. George Newton, MA
Tom A.
Aug 14, 2015
Report
I've used them for 20 years. They are not cheap but then again they always come fast, on time and they have always done the job right. You get what you pay for.
