Business Details
21 Years
experience
Your Trusted Plumbing Partner in Lynchburg, VA
At Sullivan Plumbing, we have dedicated ourselves to delivering exceptional plumbing solutions since 2005. As a family-owned business with over two decades of combined experience, our team is led by a licensed master plumber who ensures every project meets the highest standards of quality and professionalism. We specialize in a comprehensive range of services, including appliance installation, house re-piping, water filtration systems, and emergency plumbing repairs, serving Lynchburg, VA, and surrounding areas.Our commitment to transparency is reflected in our flat-rate pricing model, where clients approve costs upfront with no hourly surprises. Backed by industry-leading warranties2 years on most jobs, 5 years on select services, and 6 years on water heaterswe prioritize customer satisfaction through reliable, timely service and clear communication. Fully licensed, bonded, and insured, we take pride in building lasting relationships within our community by consistently exceeding expectations.
Services
Plumbing Repairs
Water Heater Installations
Drain Cleaning
Water Filtration Systems
House Repiping
Sewer Line Repair
Appliance Installation
Pump-up Toilets
Leak Detection
Emergency Plumbing
Details
- Year established: 2005
Highlights and features
- We offer 20+ years of plumbing expertise with a licensed master plumber on staff.
- Our flat-rate pricing guarantees no hourly surprises with pre-approval required for all work.
- We provide industry-leading warranties up to 6 years on water heater installations.
- Family-owned service prioritizes local community needs with prompt 24-hour response times.
- Eco-friendly solutions include Bio-One drain cleaning and advanced water filtration systems.
Associations and certifications
- Better Business Bureau
Services
Water Heater Installation
We specialize in tank and tankless water heater installations with 6-year warranties on new units. Our licensed technicians ensure energy-efficient setups for residential and commercial properties, including proper venting and capacity optimization. Backed by manufacturer guarantees and local code compliance.
Drain Cleaning
Our Bio-One eco-friendly drain cleaning technology removes clogs without harsh chemicals. Using advanced hydro-jetting and rooter services, we restore proper flow in sewer lines and household drains. Preventative maintenance plans available for commercial clients with recurring needs.
Water Filtration
We install and service whole-house water filtration systems to remove contaminants and improve water quality. Solutions include reverse osmosis units, UV purification, and salt-free water conditioners. Systems carry 5-year warranties with annual maintenance recommendations for optimal performance.
Emergency Repairs
Available for urgent plumbing issues during regular business hours. We respond to burst pipes, severe leaks, and malfunctioning water heaters with same-day service prioritization. Emergency calls require pre-approval of repair costs before service begins.
House Repiping
We handle complete copper and PEX repiping projects for aging plumbing systems. Services include slab leak detection, pipe rerouting, and fixture reconnection. All repiping work includes 2-year labor warranties with material warranties from manufacturers.
People
Thomas Sullivan
Licensed Master Plumber
With over 20 years of plumbing experience, Thomas Sullivan leads our team as owner and master plumber. He ensures all projects meet Virginia code standards while maintaining the company's commitment to exceptional customer service and technical excellence.
Questions
What plumbing services do you offer?
We provide water heater installation, drain cleaning, filtration systems, emergency repairs, house repiping, and sewer line services. Specializing in both residential and commercial plumbing solutions with eco-friendly options available.
Do you offer warranties on your work?
Yes! We provide 2-year labor warranties on most jobs, 5-year warranties on select services, and 6-year warranties on new water heater installations for complete customer confidence.
How can I request service?
Call (434) 205-0016 during business hours or fill out our online contact form. A representative will respond within an hour during operating hours to schedule your appointment.
Are you available for emergency plumbing?
We handle urgent plumbing issues during regular business hours (Mon-Fri 9am-4pm). For after-hours emergencies, we recommend contacting a 24/7 emergency service provider.
What payment methods do you accept?
We accept cash, checks, and major credit cards including Visa, MasterCard, Discover, and American Express for all plumbing services and installations.
Reviews (5)
Rebecca Clements
Jun 16, 2022
Report
I called them on Wednesday and they said could be here Thursday. I had an appointment that day so they said they would try to come today but it would probably be Monday then. They come Wednesday took care of my problem, cleaned up and filled in the hole. Very friendly and pleasant. Service: Outdoor plumbing system repair
James Greene
Jun 07, 2022
Report
I needed a faucet replaced. I bought a new faucet and, knowing that they would do a better job than I would, got Sullivan Plumbing sent me a very competent and personable young man named Jack to install it. He was excellent, worked carefully, and got it done quickly! He even asked me if I had anything else that needed to be done. He then helped me with a minor adjustment and flapper replacement in a toilet. This is my second experience with Sullivan and I recommend them highly!
Judy Bradley
Dec 28, 2021
Report
Professional and top quality materials used. Work was completed in a timely manner using two helpers. I highly recommend Sullivan Plumbing
John Piercy Ii
Jun 23, 2021
Report
Worked with 2 teams of 2. The first team noticed I was wearing a mask and put their masks on before entering. They left whatever clogged our sink in one of our nice calphalon pots. The second team that came back later wouldn't wear a mask at all because the young man i asked to wear one said he can't breathe with a mask on. Otherwise, the quality of work was ok.
Stacie Hardway
Mar 22, 2021
Report
Thomas was super helpful, and seemed very knowledgeable. Also thorough with follow up clean up, both his own and ones for us to dry things out. He was also able to fit in an extra lil job that was a great help and gave me several quotes for some future projects we need to address without being annoyed. Said to give him a call if anything were to come up, which was reassuring since when it comes to plumbing and repairs, I'm always nervous because of what a mess/disaster things can quickly become.
