Business Details
40 Years
experience
Emergency
services
Your Trusted Home Comfort Partner Since 1986
Jones Services has been the premier provider of residential heating, cooling, plumbing, and electrical services in the Hudson Valley since 1986. Founded by master electrician Will Jones and his son Bill, our company has grown into a seven-department operation with over 75 employees while maintaining the core values of integrity and customer care established by our founders. Our NATE-certified technicians undergo rigorous background checks and drug testing, ensuring both expertise and trustworthiness in every service call. We distinguish ourselves through innovative customer communication tools like text messaging with technician profiles, creating a transparent and personalized service experience. With BBB Accreditation and an A+ rating, we combine technical excellence with ethical business practices, serving homeowners across New York, New Jersey, and Pennsylvania.Our dedicated service and maintenance department ensures long-term system reliability, while our installation teams adhere to strict specifications for optimal performance. From emergency repairs to comprehensive system upgrades, we prioritize customer education and informed decision-making throughout every interaction. Our commitment to community involvement and employee development has earned us recognition as both an award-winning employer and industry leader. With 24/7 live answering and same-day service guarantees, we deliver unmatched convenience alongside technical expertise. Thousands of five-star reviews attest to our consistent delivery of worry-free solutions that protect both homes and families.
Services
Heating Repair
AC Installation
Plumbing Services
Electrical Repairs
Drain Clearing
Details
- Year established: 1986
Highlights and features
- 38 years of continuous service to the Hudson Valley region
- NATE-certified technicians with background checks and drug testing
- 24/7 emergency service with live answering
- 100% satisfaction guarantee on all work performed
- BBB A+ rated with thousands of five-star reviews
Associations and certifications
- BBB Accredited
- NATE Certified
What people say
Excellent service
Professional technicians
Prompt response
Fair pricing
Knowledgeable staff
Services
Heating Repair
Our licensed technicians provide comprehensive heating system diagnostics and repairs for furnaces, boilers, and heat pumps. We service all brands and ages of equipment with upfront pricing and same-day service guarantees. Emergency repairs include 24/7 availability and technician notifications before arrival.
Plumbing Services
From leak detection to sewer line replacement, our certified plumbers handle residential plumbing needs. Services include water heater maintenance, drain clearing with hydro jetting, and gas line installations. We offer camera inspections and trenchless sewer repair options for minimal property disruption.
Electrical Repairs
We provide electrical system diagnostics, panel upgrades, and outlet repairs for residential properties. Services include GFCI installation, generator maintenance, and whole-home surge protection. Our licensed electricians follow strict safety protocols for both emergency and scheduled maintenance.
AC Installation
Our NATE-certified technicians install central air conditioning systems and ductless mini-splits with energy-efficient options available. We offer system sizing consultations, SEER rating comparisons, and manufacturer warranty registration to ensure optimal cooling performance and longevity.
Drain Clearing
Using hydro jetting and camera inspections, we clear residential drain clogs and prevent future blockages. Services include mainline clearing with 2-hour arrival guarantees, root intrusion removal, and preventive maintenance plans for recurring issues.
People
John Moroney
General Manager
With over 20 years in home services, John leads daily operations ensuring adherence to Jones Services' customer-first philosophy and quality standards.
Anthony Paolicelli
Operations Manager
Managing technical operations since 2015, Anthony oversees technician training programs and service protocol implementation across all seven departments.
Questions
What services does Jones Services offer?
We provide comprehensive HVAC, plumbing, electrical, and drain services including repairs, installations, and maintenance across residential properties.
Do you offer emergency services?
Yes, we provide 24/7 emergency service with live answering available every day of the year.
Are your technicians certified?
All technicians are NATE-certified, background checked, and drug tested to ensure quality service delivery.
What areas do you serve?
We serve Hudson Valley, North Jersey, and Pike County PA including Goshen, Middletown, and Newburgh areas.
Do you offer financing options?
Yes, we provide flexible financing options for both repairs and system installations to qualified customers.
Videos
Reviews (5)
Alexandra G.
May 27, 2022
Report
ZERO STARS Wow this is possibly the worst company I've ever seen. They installed a ductless system for 8k 6 years ago -we have faithfully paid their extortionate prices to "service" it annually AND now a coil has gone 1 year after warranty (after they couldn't "fix it" last year.) What does this guy tell me? 8k for a new coil or he can replace the whole system for 5,700. With a new system that their company uses now. Well they installed the old one. His response - "we don't manufacture them we just install them" Stay away from this company and it's horrendous business practices.
Paul Razukiewicz
May 26, 2022
Report
Chris T did an awesome job. Explained everything perfectly, was very professional and courteous. I was a little taken aback by the price for coolant but that had nothing to do with him or your company for that matter, I was just surprised how high these prices have skyrocketed. Otherwise excellent service and will definitely use Jones in the future.
Craig Hutcherson
Apr 29, 2022
Report
Josh came to the house and want right to work. He first called Bradford White to make sure the hot water heater was still under warranty and then gave me three different options. Kudos to Bradford white for honoring the warranty, Josh wanted picked up the new hot water heater installed it. Even gave me a good deal on a service contract because we all know AC season is almost upon us. I know some people would say Jones Services are a little expensive but honestly you get what you pay for. They are timely they are professional and they get the job done!
Jacquline T.
Apr 23, 2022
Report
Sean was amazing. He was prompt. He explained everything. He repaired a botched job done with another electrician and so far all my flood rings are working great. Thank you! I would recommend this team and would definitely use again Service: Electrical outlet & switch installation
Amanda Wenzel
Apr 12, 2022
Report
Kyle was very professional and knowledgeable. He gave great advice and is a great representative for his business. John helped point us in the right direction for the system that worked best for us and Jesse and his Crew did installation for us. They were very efficient and clean! Very happy with my service all around!
