Business Details
Your One-Stop Shop for Home Improvement & Outdoor Essentials
Westlake Ace Hardware has been serving communities with quality home improvement products and expert services for over 25 years. Our comprehensive offerings include outdoor living solutions, spa and pool supplies, automotive essentials, and specialized tools for both professionals and DIY enthusiasts. Our team of knowledgeable associates provides personalized assistance with product selection, equipment repairs, and project planning. We maintain partnerships with trusted brands like Stihl and Master Spas to ensure reliable product performance. Through our Ace Rewards program, customers access exclusive savings while benefiting from convenient services such as same-day pickup, key duplication, and blade sharpening.Our commitment to community extends through educational resources including project tutorials, seasonal preparation guides, and product demonstration videos. We operate with transparent business practices, maintaining consistent pricing across our physical and online stores. Our locations feature specialized departments for propane exchange, glass cutting, and screen repair to address diverse customer needs. With multiple service points and extended operational capabilities, we support both residential and commercial projects. Our focus remains on delivering value through quality products, expert guidance, and community engagement.
Services
Key Duplication
Blade Sharpening
Screen Repair
Propane Exchange
Glass Cutting
Highlights and features
- We offer Ace Rewards for exclusive customer savings on all products
- Our stores provide same-day pickup for online orders placed before closing
- We specialize in key duplication and car key programming services
- Our blade sharpening service restores cutting tools to factory condition
- We maintain Stihl authorized repair centers for equipment maintenance
Services
Key Duplication
Our key duplication service creates exact replicas of standard, double-cut, and plastic head keys. Customers receive functional copies for home, vehicle, and marine security needs. The service operates during regular store hours with no appointment required.
Blade Sharpening
We restore cutting performance to lawn equipment blades and kitchen knives using professional sharpening systems. The service handles mower blades, chainsaw teeth, and various knife types to factory specifications.
Screen Repair
Our technicians perform on-site screen repairs for damaged or torn window and door screens. The service addresses common wear issues and accidental damage to maintain pest protection and ventilation.
Propane Exchange
We provide convenient propane cylinder exchange for outdoor grills and heating equipment. Customers swap empty tanks for certified full cylinders during regular business hours.
Glass Cutting
Our glass cutting service accommodates special projects requiring precise dimensions in glass or plexiglass materials. Customers bring measurements to store associates for on-site cutting assistance.
Questions
What membership benefits does Westlake Ace offer?
Our Ace Rewards program provides exclusive discounts, early access to sales, and personalized project recommendations from store associates.
Can I get same-day pickup for online orders?
Yes, place orders at least 2 hours before store closing for same-day pickup availability at participating locations.
Do you offer key duplication services?
We duplicate standard, double-cut, and plastic head keys for homes, vehicles, and marine equipment at all store locations.
What outdoor equipment repair services are available?
We provide Stihl equipment repairs, blade sharpening, and screen repair services at our specialized service counters.
Are propane exchange services available?
Yes, our stores offer convenient propane exchange stations for grill fuel refills during regular business hours.
Do you cut glass to custom sizes?
Our glass cutting service accommodates special projects requiring precise cuts in glass or plexiglass materials.
Videos
Reviews (4)
Kerrin Lambert
Oct 24, 2021
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As an employee of the Livermore store, terrible management, they tend to favor other employees, one assistant manager was always harassing the cashiers, watching us like a hawk, telling us to stop standing around doing nothing, or our hours will be cut. I don't know about anyone else, but he made me feel very uncomfortable. He was never nice, customers would call or you would ask him a question, and 90% of the time he would yell at you and not want to deal with it. I'm sorry but that's no way to make your employees feel, or the customers. Do not know why he is still there.
Michael Roberts
Jun 21, 2021
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Edit: looks like they updated the listing to corporate office since I left a one star review for it being listed as a hardware store. Updating my rating accordingly. Not a hardware store despite being listed as one.
Jay Pi
Feb 06, 2021
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I am updating a previously negative review. When I called and spoke to their corporate office, they REALLY took care of me. I had an issue at my local Ace I never call and complain, but I was really upset. Corporate called me right back. A manger then reached out to me instantly. I could not be more pleased! Ace really showed phenomenal customer service and I am happy to give them my business again!
Nick Pappagiorgio
Nov 28, 2018
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Westlake is the best there is in hardware retailing today. True professionals and excellent stores. More than 120+ locals coast to coast. Find one near you.
