IMS Heating & Air

Business Details

27 Years

experience

Emergency

services

Your Trusted HVAC Partner in Berthoud, CO

For 25 years, IMS Heating & Air has been dedicated to enhancing comfort in Northern Colorado while actively contributing to the community. Our locally owned business specializes in comprehensive HVAC solutions, including repair, installation, and maintenance services for residential and commercial clients. With a team of NATE-certified technicians, we prioritize customer satisfaction through reliable service, transparent pricing, and a commitment to staying at the forefront of industry advancements. Our Comfort Club Plans ensure year-round efficiency, while our 24/7 emergency services provide peace of mind during critical situations.

We take pride in offering tailored solutions that address individual needs, backed by financing options and a 100% satisfaction guarantee. Our partnerships with local organizations and focus on community outreach reflect our dedication to making a positive impact beyond HVAC services. By combining technical expertise with a customer-first approach, we aim to build lasting relationships and maintain our reputation as a trusted leader in the industry.

Services

HVAC Repair AC Installation Furnace Maintenance Air Quality Solutions Emergency Services

Details

Year established: 1999

Highlights and features

25 years of Northern Colorado HVAC expertise with certified technicians
24/7 emergency services for urgent heating and cooling needs
NATE-certified professionals ensuring industry-standard installations
Custom Comfort Club maintenance plans with priority service
100% satisfaction guarantee on all HVAC installations and repairs

What people say

Excellent service Professional technicians Outstanding customer service Reasonable pricing Prompt emergency response

Website

Update Listing

Services

HVAC Repair

Our certified technicians provide prompt HVAC repairs for air conditioners, furnaces, and heat pumps. We use diagnostic tools to identify issues like refrigerant leaks, electrical problems, and component failures. Emergency services ensure rapid response for urgent heating and cooling needs.

AC Installation

We install energy-efficient air conditioning systems with proper sizing and refrigerant charge. Our process includes load calculations, ductwork evaluation, and SEER-rated equipment selection. Financing options help customers upgrade to modern, quiet cooling systems with rebates available.

Furnace Maintenance

Annual furnace tune-ups optimize performance and safety. Technicians clean burners, inspect heat exchangers, and test safety controls. Regular maintenance prevents breakdowns and extends equipment lifespan while improving energy efficiency by up to 30%.

Air Quality Solutions

We offer air purifiers, humidifiers, and UV lamps to improve indoor air quality. Solutions address allergens, dry air, and wildfire smoke concerns. Ductless mini-splits provide zoned comfort control for specific areas like garages or additions.

Comfort Club Plans

Our tiered maintenance programs include seasonal tune-ups, priority service, and discounts. Plans cover furnace and AC inspections, filter replacements, and system diagnostics. Extended warranties and loyalty replacement benefits protect long-term investment.

Questions

What HVAC services do you offer in Northern Colorado?

We provide full-service HVAC solutions including repair, installation, maintenance, and indoor air quality improvements for residential and commercial properties across Northern Colorado.

Do you offer emergency HVAC services?

Yes, our 24/7 emergency service responds to urgent heating and cooling issues in Berthoud, Fort Collins, and surrounding areas with certified technicians available at all times.

Are financing options available for HVAC upgrades?

We offer flexible financing plans for system replacements, with 75% of customers qualifying for promotional rates or second-look financing to fit monthly budgets.

What are Comfort Club maintenance plans?

Our tiered maintenance programs include seasonal tune-ups, priority service, discounts, and extended warranties. Plans start at $18.75/month with options for single or dual system coverage.

How do you handle wildfire season air quality concerns?

We install air purification systems, HEPA filters, and UV lamps to combat wildfire smoke. Our technicians recommend Aprilaire media filters and ductless systems for improved indoor air quality.

What areas do you service?

We serve Northern Colorado communities including Berthoud, Fort Collins, Loveland, Greeley, Boulder, Windsor, and surrounding areas from our Berthoud headquarters.

Reviews (6)

Write a Review

Kelly Shaw

Jun 05, 2022 Report

I cannot say enough about Franklin and team! He was so present and always made time to listen and explain and engage with me as I had questions come up. He clearly had control of the the project from start to finish. A great representative of IMS. For an installation technician, he was impressively engaging and effortlessly communicative about the process. He should be in sales. Justin was incredibly attentive and thorough and made me feel like my home was cared for and respected. Caleb came in to work in the attic and he was quick and efficient and a pro.

Stephen

Apr 30, 2022 Report

I would like to thank Dylan who provided the services listed above. He took the time to explain any questions we had and was very professional. After Dylan provided the necessary work on our HVAC system it preformed better than it had in a long while. I would highly recommending that you ask for Dylan to come and provide the service requested. I know we will.

Julie N.

Apr 19, 2022 Report

I moved into a new build that they had done the heating on. I requested a quote to put the air conditioning and they stated they did not need to come out. They emailed me a quote and I set up the appointment and put the deposit down. When they got to my house they told me they do not do concrete pads, and that they were going to charge me extra for having to level out the grade (which they should have already known).

So I called they supervisor who stated "I do know on those Journey homes there is quite a grade on the side" Well if you knew why am I paying extra when you could have come out and quoted me appropriately. Beware. Their quotes are good because they don't do half the work you expect done.

Susie Trethewey

Apr 11, 2022 Report

We were very nervous about installing a new Carrier ductless air conditioning system but Andy, Tanner and Kevin and Aaron made the experience stress free! Their professionalism and knowledge made us feel confident we had made a good decision and we are so grateful we did! Thank you IMS Heating and Air! Services: Ductless heating & A/C services, Install AC

Julien Salmon

Mar 19, 2022 Report

Technician arrived at the beginning of the indicated time range. Scheduled service was just standard maintenance of my furnace. I inquired about replacing my thermostat for one that I could control with my phone. He had parts in his truck and was able to make the installation immediately. Technician was friendly, efficient, and helpful. Great service overall.

Ryszard Tomtas

Mar 04, 2022 Report

Have quota from 3 different heating companies. All for the same Carrier- one stage Furnance. IMS price was the lowest by mile. ($1,200 less from one, and whooping $4 k from another one. Again exactly same model. )They installed next day. (MiKE S). Just fantastic service. Thanks Service: Heating system installation