Business Details
30 Years
experience
Emergency
services
Trusted Damage Restoration Services in Anchorage, AK
Since 1996, TCM Restoration has been a locally operated leader in disaster recovery, serving Anchorage, Mat Su Valley, and surrounding Alaskan communities. As part of the American Restoration network, we combine national resources with personalized care to address fire, water, and mold emergencies. Our team of certified professionals delivers 24/7 emergency response, utilizing advanced equipment to mitigate damage and restore properties to pre-loss conditions.Guided by core values of Compassion, Advocacy, Reliability, and Excellence, we prioritize client satisfaction through transparent communication and comprehensive insurance claim assistance. With over 25 years of experience, we maintain Alaska's trust as a licensed General Contractor committed to community resilience.
Services
Water Damage Restoration
Fire Restoration
Mold Removal
Contents Cleaning
Emergency Response
Property Reconstruction
Smoke Odor Removal
Mold Remediation
Insurance Claim Assistance
24/7 Board-Up Services
Details
- Year established: 1996
Highlights and features
- We provide 24/7 rapid response to fire, water, and mold emergencies.
- Our team holds industry-leading disaster restoration certifications.
- We operate as a licensed General Contractor in Alaska since 1996.
- We offer seamless transition from remediation to full property reconstruction.
- Our local expertise combines with national resources through American Restoration.
Associations and certifications
- Licensed General Contractor in Alaska
What people say
24/7 rapid response
Expert restoration team
Compassionate approach
Insurance claim assistance
Complete property recovery
Services
Water Damage Restoration
Our 24/7 water damage specialists respond immediately to emergencies, extracting standing water and drying properties using industrial equipment. We protect furnishings, repair structural damage, and coordinate insurance claims. With daily monitoring and advanced moisture detection technology, we ensure complete restoration to prevent mold growth and structural issues.
Fire Damage Restoration
We provide comprehensive fire damage recovery including emergency board-up, soot removal, and structural repairs. Our team uses thermal fogging and soda blasting to eliminate smoke odors while restoring contents through specialized cleaning methods. Insurance documentation and reconstruction services ensure seamless property recovery from initial damage assessment to final repairs.
Mold Remediation
Our certified technicians perform complete mold removal by addressing moisture sources and implementing containment protocols. Using HEPA filtration and antifungal treatments, we eliminate spores while preventing cross-contamination. Post-remediation testing confirms safety standards, and our 24/7 availability ensures prompt action to prevent recurring mold issues in Alaskan climates.
Contents Cleaning
We salvage water- or fire-damaged possessions through specialized cleaning methods including ultrasonic treatment and controlled drying. Our inventory system tracks items during pack-out, cleaning, and storage. From electronics to heirlooms, we document damage and restore valuables to pre-loss condition while minimizing replacement costs for clients.
Emergency Board-Up
Available 24/7, our rapid response team secures properties within 90 minutes of contact. We install protective boarding on windows, doors, and roofs to prevent weather damage and theft. This service includes temporary roof coverings and structural stabilization to protect properties during initial disaster response phases.
Questions
What immediate steps should I take after water damage?
Turn off water sources, remove valuables, and contact TCM Restoration immediately for professional extraction and drying services.
Do you handle both residential and commercial restoration?
Yes, we provide comprehensive restoration services for both residential properties and commercial buildings across Alaska.
How does your insurance claim process work?
We coordinate directly with your insurance provider, handling documentation, updates, and claims processing to ensure smooth reimbursement.
Can you restore water-damaged electronics?
Our contents cleaning specialists use advanced drying techniques to safely restore water-damaged electronics and sensitive equipment.
What makes your mold removal service unique?
We address both visible mold and underlying moisture sources while providing 24/7 service specifically tailored to Alaska's climate challenges.
Do you offer emergency services outside Anchorage?
Yes, we serve Palmer, Mat Su Valley, and surrounding Alaskan communities with the same 24/7 emergency response capabilities.
Reviews (6)
Diane Kelly
Dec 20, 2021
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Logan and Andre cleaned our carpets yesterday. The two young men were very professional, confident, happy and on time. Our carpets look and feel amazing and ALL of the stains are gone! It was a real delight to have people that really care about their finished product and obviously customer service is high on their list as well. You certainly represent TCM with class and pride! Thank you!
Scott
Nov 26, 2021
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TCM was great to work with. They were able to schedule on short notice when another contractor cancelled. Their carpet cleaning tech was on time, communicated thoroughly, was conscientious, friendly, and did a quality job. Their office staff was great too. I would definitely hire TCM again for carpet cleaning. Service: General carpet cleaning
Megan Jenks
Feb 04, 2021
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Joey Severe Estimator came to my condo to check out a repair to my sliding door. Both my tenant and I could not get it on back in track. Joey come over realized it was a very easy fix so he fixed it and did't even charge us! So amazing and kind! I trust this company to do the right thing!
Michelle Mitton
May 30, 2020
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They were easy to reach and quick to respond when we had a pipe flood our basement. The service people were friendly and responsive and helped us get everything cleaned even though it had been a very busy week for them. Would definitely use them again.
Erik Boltman
Apr 19, 2020
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As a property manager, having a company like TCM at the ready is critical. They're very involved in the community, ethical, and do great work. I just attended a class they put on regarding insurance that was great and I learned a lot. Would definitely recommend them.
Christina Colvin
Apr 09, 2019
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I had a dishwasher leak and TCM helped me with everything from mitigation to repairs. Don was so kind and helpful (and patient!) with the initial mitigation when I really had no clue what to do. They had to replace all of my flooring, and Travis and Joey helped me tremendously with all of my silly questions. And finally Anna in the Main Office was super efficient and helpful! I am the least handy person out there, and they all helped me get through this with a smile on their face. Thank you so much TCM! I will recommend them to everyone.
