Dr Drain Plumbing

Business Details

Emergency

services

Trusted Plumbing Services in Raleigh, NC

Dr Drain Plumbing is a locally owned and operated plumbing service provider dedicated to delivering fast, reliable, and guaranteed solutions for residential and light commercial clients. With decades of combined experience, our team prioritizes customer satisfaction by treating clients with integrity, offering high-quality workmanship, and maintaining a commitment to excellence. We specialize in comprehensive plumbing systems, drain cleaning, water heater installations, septic and well repairs, and advanced diagnostics like video pipe inspections.

Our values emphasize transparency, accountability, and community service, supported by state certifications including North Carolina Unlimited Master Plumber License and ITT Goulds Professional Well Pump Installer accreditation. We guarantee all parts and labor for one year, ensuring long-term trust and reliability.

Services

Drain Cleaning Water Heater Installation Septic Repairs Well Pump Services Video Pipe Inspection Commercial Plumbing Hydro-jetting Plumbing Repairs New Construction Tenant Up-fits

Highlights and features

We offer over 20 years of combined plumbing expertise.
Our team provides 24/7 emergency service with no extra charges.
We guarantee all parts and labor for one full year.
Our technicians are fully licensed and state-certified.
We prioritize flat-rate pricing with no hidden fees.

Associations and certifications

North Carolina Unlimited Master Plumber License
North Carolina Septic Installer and Repair
North Carolina Back Flow Tester
ITT Goulds Professional Well Pump Installer

Website

Update Listing

Services

Drain Cleaning

Dr Drain Plumbing specializes in efficient drain cleaning using advanced equipment to resolve clogs and backups. Our technicians employ high-pressure hydro-jetting and eco-friendly solutions to restore optimal flow in residential and commercial systems. Clients benefit from prompt service, clean workspaces, and preventative maintenance programs tailored to high-risk environments like restaurants.

Water Heater Installation

We offer installation and repair of tankless, non-metallic, and traditional water heaters, including Rinnai and Takagi brands. Our solutions ensure energy efficiency, endless hot water, and long-term durability. Customers receive expert advice on selecting systems that reduce energy bills by up to 50% while meeting their household or commercial needs.

Septic Repairs

Our licensed team handles septic tank inspections, repairs, and installations using EZflow systems to eliminate granular fill materials. Services include diagnosing leaks, root intrusion removal with RootX, and compliance with state regulations. Clients gain reliable, environmentally safe solutions that extend system longevity and prevent costly failures.

Video Pipe Inspection

Using high-resolution cameras, we inspect pipes to identify cracks, blockages, or root damage without invasive digging. This technology allows precise problem localization, enabling targeted repairs and reducing labor costs. Customers receive visual records of issues and tailored recommendations for restoration or maintenance.

Commercial Up-fits

Dr. Drain supports businesses with tailored plumbing upgrades, including fixture installations, system maintenance, and compliance with industry-specific codes. Our services cater to restaurants, retail spaces, and offices, ensuring efficient operations and minimal downtime. Clients benefit from licensed professionals who prioritize durability and adherence to safety standards.

Questions

What services does Dr. Drain Plumbers offer?

We provide drain cleaning, water heater installation, septic repairs, video pipe inspections, commercial plumbing, and emergency services for residential and business clients.

Do you offer 24/7 emergency plumbing services?

Yes, we handle plumbing emergencies with prompt response and no extra charges for weekends or travel time.

Which areas do you service?

We serve Cary, Chapel Hill, Durham, Hillsborough, Raleigh, and surrounding counties in North Carolina.

Are your technicians licensed and insured?

Yes, our team holds state certifications, including North Carolina Master Plumber and Septic Installer licenses, ensuring qualified service.

What guarantees do you provide?

We guarantee all parts and labor for one year, offering peace of mind and long-term reliability for every project.

Can you assist with commercial plumbing needs?

Yes, we specialize in commercial up-fits, tenant improvements, and maintenance contracts to support business operations efficiently.

Reviews (7)

Write a Review

Blake Fogleman

Dec 20, 2021 Report

I was very impressed with Dr. Drain Plumbing. They were very responsive and on time to my appointment. My bathroom sink has been clogged for awhile now and I finally decided to call in the professionals. I am so glad I did, my sink is now unclogged and I could not be happier! They will definitely be my go to plumber from now on! Service: Drain cleaning

Trisha L.

Oct 12, 2020 Report

I have had Ryan from Dr. Drain out to my house on three separate occasions. All three times he was on time, friendly, and knowledgeable. He has been able to fix a couple of issues for us. The last time he came out we had water on the floor. He was able to determine that the dishwasher was leaking. He did not charge us a thing and was able to provide us with some really useful advice. I will always recommend this company as they are honest and they do excellent work.

Gail M.

Jun 16, 2020 Report

We have relied on Dr. Drain for plumbing repair and maintenance for years, and they are inevitably reliable and provide prompt, excellent service. Ryan is a first-rate plumber. He not only does flawless work, but takes the time to explain the problem, the fix, and all of your options in a smart, articulate manner. He's always courteous and professional. I also really appreciate April, who works in the office and is often the first point of contact in reporting a problem and setting up a service call. She's friendly, efficient, and prompt. I recommend this company without reservation for consistently outstanding service at reasonable prices.

Keith Houchin

Apr 12, 2020 Report

We have been have been using Dr. Drain for close to 5 years. Ryan, our normal plumber, does outstanding work. Always takes the time to do the job right. The price has always been fair and the work beyond reproach. Then over the new years holiday our hot water heater started to leak thru the ceiling. Called Dr. Drain on New Years Day and the owner came out within 2 hours of me calling and fixed the our leak. He charged me the standard price to repair/replace the value, even though he came out on a Holiday. Highly recommend them!

Vivian C.

Aug 13, 2019 Report

Great service! Very responsive and prompt. Very friendly. Good and practical advice. Highly recommend. The owner made the service call and arrived early. It was a simple fix, and so he didn't feel the need to charge me. During his visit, he noticed our water pressure to the kitchen sink was low, checked out possible causes, and gave advice on some possible fixes. He did the same when I asked about how our water is slow to warm upstairs. I would definitely use Dr. Drain again should plumbing in my house go awry.

Jack R.

Aug 07, 2019 Report

I called Dr. Drain as my hot water heater was not working. I spoke with April on the phone and she was able to arrange for Ryan to come out to assess and fix the problem thw next morning. He came and fixed the problem quickly and professionally. I would recommend this company to anybody requiring plumbing services.

Maggie P.

Aug 07, 2019 Report

Maggie Private 12 reviews a week ago Dr Drain in Hillsborough once again was wonderful. I've had them before so I called again. City water had a seed come through and it lodged in the Flapper leaving a constantly running toilet. They gave me a window of time for the same day but came within that first hour. He found the issue instantly and showed me the seed. What I really appreciate about Dr Drain (besides that cool name) is I have learned so much. Ie: what NOT to put or flush in your toilet.

Now I really appreciate that as it proves they are on the side of we the people. After all, the more wrong stuff we put in our toilet; the more we have to call them. Not to make this review too long I'll tell you one of several things I've learned Do Not put those 'wipes' in to flush. Stick to Toilet Paper. There is a lot more they teach. 10 STARS