Business Details
35 Years
experience
Emergency
services
Your Trusted Partner for Plumbing Solutions in Charlotte, NC
Plumbing Connection has served homeowners and businesses in Gastonia, Charlotte, and surrounding areas since 1991. With over 100 years of combined experience among our team, we pride ourselves on delivering reliable, high-quality plumbing solutions rooted in local expertise. Our commitment to excellence is reflected in our 35+ years of service, rigorous technician training, and use of modern, non-invasive tools that protect your property. We hold industry certifications and awards, including the Angie's List Super Service Award and Neighborhood Faves recognition.Our focus on flat-rate pricing, transparent communication, and customer-first recommendations ensures every client receives trustworthy service. We specialize in emergency repairs, drain cleaning, water filtration systems, and sewer solutions, backed by a team of licensed, insured professionals dedicated to solving plumbing challenges with precision and integrity.
Services
Drain Cleaning
Water Filtration System
Water Heater Repair
Sewer Camera Inspection
Pipe Lining
Emergency Services
Tankless Water Heaters
Excavation
Sewer Pump Services
Residential Repiping
Details
- Year established: 1991
Highlights and features
- 35+ years serving Gastonia and Charlotte communities
- Over 100 years of combined experience among certified technicians
- Modern, non-invasive tools protect your property
- Flat-rate pricing with transparent, upfront estimates
- Customer-first recommendations rewarded by client feedback
Associations and certifications
- Angie's List Super Service Award
- Neighborhood Faves on NextDoor
What people say
Great service and response time
First class
Responsive and superb service
Trustworthy
Professional and clean
Services
Drain Cleaning
Our drain cleaning specialists use advanced tools like hydro jetting and sewer cameras to remove blockages and prevent future clogs. We diagnose issues like slow drains, foul odors, and recurring backups, providing solutions that restore proper flow without damaging pipes. Residential and commercial clients benefit from our non-invasive techniques that protect property while ensuring long-term functionality.
Water Filtration Systems
We install and maintain whole-house water filtration systems that remove contaminants like chlorine, lead, and sulfur. Our solutions address hard water issues, improve drinking water quality, and protect plumbing infrastructure from mineral buildup. Commercial and residential customers receive customized systems that enhance water safety and appliance longevity while reducing reliance on bottled water.
Sewer Camera Inspection
Using high-resolution video cameras, we inspect sewer lines to identify cracks, root intrusion, and blockages with precision. This technology allows targeted repairs through trenchless methods, minimizing property disruption. We provide digital records of inspections to document issues and verify successful repairs for both residential and commercial properties.
Pipe Lining
Our pipe lining solutions repair damaged sewer lines without excavation by inserting epoxy-coated liners into existing pipes. This method seals leaks, prevents root intrusion, and extends pipe lifespan by decades. Ideal for residential and commercial applications, it restores functionality while avoiding landscape destruction and reducing overall repair costs.
Emergency Plumbing
We offer round-the-clock emergency services for critical issues like burst pipes, sewer backups, and water heater failures. Our rapid response team arrives equipped with fully stocked trucks to resolve problems efficiently, minimizing property damage and restoring normal operations for homeowners and businesses.
People
Jim Bridges
Owner & President
With 30 years of plumbing expertise, Jim founded Plumbing Connection in 1991. He holds a Master Plumber license and unlimited Plumbing Contractor certification in North Carolina, overseeing operations and technical excellence.
Questions
What plumbing services do you offer?
We provide drain cleaning, water heater repair, sewer camera inspections, pipe lining, emergency services, and water filtration systems for residential and commercial properties.
Are you available for emergencies?
Yes, our team offers 24/7 emergency plumbing services to address urgent issues like burst pipes and sewer backups.
Do you service areas outside Charlotte?
We serve Gastonia, Belmont, McAdenville, Kings Mountain, Mt. Holly, York County, and surrounding areas in North and South Carolina.
What financing options are available?
We offer flexible financing options to help manage unexpected plumbing repairs, with a 5% discount for military, first responders, and seniors.
How do you handle pricing transparency?
We use flat-rate pricing with upfront estimates to ensure no hidden fees or surprise charges for any service.
Videos
Reviews (4)
Harry Hessle
Apr 05, 2022
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Price was way to high didn't use any heavy equipment! All work was done in a couple of days. The men they sent out there were professional. Tyler and Joe did their job and were not afraid to get dirty. I've done heating+air for 42yrs. I know what it means to take pride in your work these fellows have it! Services: Sewer repair, Plumbing pipe repair
Lisa Rosenberg
Mar 09, 2022
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Taylor was extremely helpful, he repaired the leak I called for and took the time to fix a couple of other minor plumbing issues issues I had. The price was reasonable and he explained everything. I will definitely use Plumbing Connection again and would recommend! Services: Plumbing pipe repair, Faucet repair
Michael McMahan
Jan 25, 2022
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Chip is always so very friendly, professional and knowledgable offering helpful tips/information. I have full trust in him and his ability. Services: Plumbing leak detection, Toilet repair
Amy McNeil
Jan 09, 2022
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Professional and knowledgeable! Made an appointment and they were here when they said and I received text updates along the way. Taylor was superb and answered all of my questions while he fixed my issues and installed a new faucet. I will definitely use Plumbing Connection any time I need plumbing assistance and will request Taylor! Services: Drain cleaning, Faucet installation
