Chimney Keepers

Business Details

33 Years

experience

Chimney Cleaning & Repair Experts in Apex, NC

Chimney Keepers has been delivering professional chimney, dryer vent, and gas log fireplace services since 1993. With over 27 years of combined industry experience, our team prioritizes integrity, quality, and customer satisfaction. We specialize in chimney cleaning, inspections, repairs, and water repellent treatments, using high-quality materials and advanced techniques. Our owner-operated business ensures personalized attention to every project, backed by comprehensive liability insurance and a commitment to ethical practices. We serve Raleigh, Cary, Apex, and surrounding North Carolina areas, offering competitive pricing and a 100% satisfaction guarantee.

Our technicians are trained professionals who treat every home with care, utilizing a No Mess Guarantee to maintain cleanliness during service. As members of the North Carolina Chimney Sweep Association, we stay current with industry standards and code changes. Whether addressing urgent repairs or routine maintenance, we aim to exceed expectations through reliability and expertise. Our long-standing reputation reflects our dedication to preserving chimney safety and efficiency for residential clients.

Services

Chimney Cleaning Dryer Vent Cleaning Gas Log Service Crown Repair Chimney Inspection Water Repellent Treatment Chimney Cap Installation Fireplace Repair Animal Removal Power Washing

Details

Year established: 1993

Highlights and features

We have over 27 years of combined experience in chimney services.
Owner personally performs all services for quality control.
Comprehensive liability insurance protects your property.
Exclusive No Mess Guarantee ensures clean homes post-service.
Locally owned since 1993 with community-focused service.

Website

Update Listing

Services

Chimney Cleaning

Our chimney cleaning process involves comprehensive flue brushing, debris removal, and creosote elimination. We use industrial vacuums and protective tarps to ensure no mess remains in your home. Regular maintenance prevents dangerous blockages and improves fireplace efficiency while meeting NFPA annual inspection requirements.

Dryer Vent Cleaning

We remove lint buildup from dryer vents using specialized tools that reach up to 25 feet of ductwork. This service reduces fire hazards, improves appliance efficiency, and prevents carbon monoxide accumulation. Recommended every 1-2 years depending on usage patterns and vent configuration.

Gas Log Service

Our technicians clean gas logs, inspect pilot systems, test burner operation, and verify remote control functionality. We also clean glass components and check for proper ventilation. Regular maintenance ensures safe, efficient operation of gas fireplaces while preventing carbon monoxide leaks.

Crown Repair

We repair cracked chimney crowns using CrownSeal compound and apply ChimneySaver water repellent. This two-step process prevents water intrusion that causes structural damage, efflorescence stains, and interior leaks while maintaining breathability of masonry materials.

Chimney Cap Installation

We install stainless steel chimney caps that prevent water intrusion, animal entry, and debris accumulation. These caps maintain proper draft while protecting against downdrafts and sparks. Available in multiple sizes and configurations for both masonry and prefab chimneys.

People

Will Gilfillan

Owner/Operator

Will Gilfillan has operated Chimney Keepers since 2020, bringing 4+ years of technical expertise and over a decade of firefighting experience. Certified through NCCSA training, he personally oversees all service operations while maintaining active firefighter status in Cary.

Sarah Gilfillan

Office Manager

Sarah Gilfillan manages scheduling and finances for Chimney Keepers. With an early childhood education background, she transitioned to business administration after relocating to North Carolina, applying organizational skills to streamline client communications and operational logistics.

Carl Newton

Founder

Carl Newton established Chimney Keepers in 1993, building a 27-year legacy of professional chimney services. He mentored current ownership during the transition period, ensuring continuity of quality standards and customer service practices before retirement.

Questions

Why should I choose Chimney Keepers for chimney services?

We are certified professionals with 27+ years of experience, offering comprehensive services including cleaning, repairs, and maintenance with a No Mess Guarantee.

How often should chimneys be cleaned?

The National Fire Protection Agency recommends annual inspections and cleaning as needed, with woodstoves requiring more frequent maintenance.

Do dryer vent cleanings prevent fires?

Yes, regular cleanings remove lint buildup that causes 15,000+ home fires annually while improving energy efficiency.

What causes white stains on chimneys?

Water penetration creates efflorescence stains. We power-wash surfaces and apply ChimneySaver water repellent with 10-year warranties.

How do you handle animal removal from chimneys?

We recommend Southern Wildlife for humane removal. After clearance, we install stainless steel caps to prevent future infestations.

Reviews (5)

Write a Review

Justin Braun

Jan 23, 2022 Report

Very impressed with my experience from start to finish. Clear communication around scheduling and appointment confirmation. Team showed up precisely on time for my appointment window. They were prompt and professional, quickly addressing an issue with my gas logs. They also answered my questions, gave good advice about things to avoid in the future, and checked to make sure our family was protected with CO2 monitors. If you're looking for a reliable and honest chimney/gas logs resource, I highly recommend Chimney Keepers. We will absolutely use them again.

Catherine Mears

Jan 21, 2022 Report

This company is awesome! They helped me with my old house (with an old coal burning fireplace) and installed new gas logs as well as got on the rook to fix the chimney cap. What's made me write a review is that after the first year with the logs, I was having an issue getting them to turn on the second year. They came out and replaced a bad part and was under warranty. The third year, I was having the same problem!

They came out immediately and knew the issue was as easy as bad batteries in the receptacle for the fireplace logs (and I felt really bad because it was that easy!). Will and Sarah are awesome and will take care of you.

Gloria Olson

Oct 11, 2021 Report

I called to have my gas fireplace cleaned as it hadn't been done for two years. They arrived early and after checking that the blower was working properly as I had an issue with it last year they told me that I did not need to pay for a full cleaning. They got it ready for winter, cleaned the glass and charged me for an inspection only. In addition they said for the amount that I use it that I'm good for about 3 years. Now that's what I call an honest company. That you Chimney Keepers!

Dream Big Achieve Big

Sep 16, 2021 Report

I love running my fireplace in the Fall and Winter so I wanted to get a head start on getting it serviced since one day it just stopped working. Scheduling was an ease. Korey wasn't just on time, he was early and my fireplace was back up and running in no time at all. Pricing is transparent and reasonable so I would certainly use them again.

Allison Via

Dec 18, 2020 Report

I reached out to Chimney Keepers in December 2020 and wasn't able to schedule an appointment until February 2021 (peak season!) but I received expectational customer service over email and text. The technicians arrived promptly at the service time and were in and out in no time! They diagnosed our problem, kindly explained how to operate our gas logs, and were very friendly and personable. The price of the service was very reasonable and fair. I would highly recommend Chimney Keepers to anyone in the Triangle that need gas log repair!