Business Details
12 Years
experience
Emergency
services
Your Trusted Garage Door Experts in New Jersey
Door Works was founded in 2014 through the strategic merger of several established door service companies, creating a unified provider with decades of combined expertise. Our team of certified technicians delivers comprehensive residential and commercial garage door solutions across New Jersey and the Greater New York Area. We maintain a state-of-the-art showroom featuring over 30 garage door models from industry-leading manufacturers, allowing customers to experience products firsthand before purchasing. Our 24/7 emergency service ensures immediate assistance for urgent door malfunctions, while our planned maintenance programs help businesses prevent operational disruptions.With multiple service centers strategically located throughout the region, we combine rapid response times with industry-leading product knowledge to address every client's unique requirements. Our commitment to transparency manifests in fixed labor pricing and honest recommendations from non-commissioned technicians. The company's growth through acquisitions has strengthened our capacity to deliver consistent, high-quality service while maintaining the personalized attention that earned us recognition as HomeAdvisor's Best of 2020 award recipient.
Services
Garage Door Installation
Emergency Repair
Commercial Door Services
Planned Maintenance
Loading Dock Equipment
Garage Door Openers
Sectional Overhead Doors
High Performance Doors
Rolling Steel Doors
Aluminum Full View Doors
Details
- Year established: 2014
Highlights and features
- We offer 24/7 emergency garage door service with live phone support
- Our technicians are certified to service all major garage door brands
- We maintain fixed labor pricing with no hidden fees
- Our Elmwood Park showroom features over 30 garage door models
- We provide same-day estimates and rapid response times across NJ
What people say
Prompt and professional service
Knowledgeable technicians
Fair pricing
Excellent follow-up
Thorough explanations
Services
Garage Door Installation
Our residential garage door installation service offers products from leading manufacturers like Clopay and LiftMaster. We provide expert consultation to help homeowners select the ideal door for their property's aesthetics and functional needs. Our technicians ensure proper installation of all components including tracks, springs, and opener systems while maintaining strict safety protocols.
24/7 Emergency Repair
We provide round-the-clock emergency garage door repair for urgent issues like broken springs, damaged panels, and opener malfunctions. Our fully equipped service vehicles enable technicians to complete most repairs during the initial visit. This service includes after-hours support with no additional premium charges for emergency response.
Commercial Door Services
Our commercial division specializes in high-performance doors for industrial facilities, warehouses, and retail locations. We install and service sectional overhead doors, rolling steel doors, and cold storage solutions that meet rigorous operational demands. Our technicians are trained to handle complex commercial systems including loading dock equipment and automated operators.
Planned Maintenance
Our planned maintenance programs help businesses prevent unexpected door failures through regular inspections and component servicing. This includes lubrication of moving parts, tension adjustments, safety feature testing, and wear-and-tear assessments. Scheduled maintenance extends equipment lifespan and ensures continued safe operation for commercial facilities.
Garage Door Openers
We offer installation and repair services for residential and commercial garage door openers from trusted brands like LiftMaster. Our technicians handle chain drive, belt drive, and screw drive systems with advanced features including Wi-Fi connectivity, battery backup, and integrated security systems. We also program vehicle compatibility and keyless entry systems.
People
Jo-Ann Serillo
President
Jo-Ann Serillo leads Door Works as President, bringing extensive industry experience from managing merged operations of multiple legacy companies. She oversees strategic growth initiatives while maintaining commitment to customer satisfaction.
Glenn Serillo
Vice President
Glenn Serillo serves as Vice President, leveraging decades of door industry expertise to ensure operational excellence across all service departments and locations.
Sean Serillo
Sales Manager
Sean Serillo manages sales operations with a focus on honest consultation, providing accurate estimates and tailored door solutions that match each customer's specific requirements.
Hernan Arbaiza
Sales Representative
Hernan Arbaiza delivers professional sales support with prompt service estimates and detailed product explanations, helping customers make informed decisions about their garage door needs.
Andres Quenguan
Technician
Andres Quenguan provides expert technical service with exceptional knowledge of garage door systems, consistently receiving customer praise for thorough repairs and clear communication.
Questions
Do you offer emergency garage door repair services?
Yes, we provide 24/7 emergency repair services with live phone support and rapid response times for urgent garage door issues.
What areas do you service?
We serve all of New Jersey and the Greater New York Metropolitan Area from our multiple service centers.
Can I see garage doors in person before purchasing?
Yes, our Elmwood Park showroom features over 30 garage door models from leading manufacturers for in-person selection.
Do you service all garage door brands?
Our technicians are certified to service and repair all major garage door brands and models.
Are your prices transparent?
We offer fixed labor pricing with no hidden fees, and our technicians provide honest recommendations without commission-based selling.
Do you offer commercial garage door services?
Yes, we specialize in commercial door installation, maintenance, and repair for industrial, retail, and warehouse facilities.
Reviews (7)
John Kozuha
May 05, 2022
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Highly recommend for your garage door needs. Easy to setup an appointment and Andres was punctual and fantastic. He let me know all of my door options pressure-free and walked me through all the work that would be done. The job was done before I knew it and the work was top-notch. Would definitely use Door Works, Inc. again and will recommend to anyone who's looking for garage door services.
Catherine Bartzos
Apr 19, 2022
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Fair pricing. Booking agent very informative on different products. Called day before to confirm appointment. Technician arrived on time. He was very thorough improved ceiling mounting of unit from what we had. Explained functionality. Assisted me in setting opener to my car and cell phone. Installed extra button and numeric keypad. Helped me set up pin for that. He took about 2 hours + to complete installation. I couldn't be happier with the technician and the service. In the past we have used them for repairs several times and we were happy with that too.
Richard & Marjory Santiago
Apr 12, 2022
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Andres did a great job. He took his time and made sure everything was working accordingly. He did such a great job, that I scheduled for him to return and install a new garage door opener! Very professional.
Gregory Meissner
Mar 14, 2022
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Very impressed with the work done on our two garage doors today. Arrived on time, gave a thorough overview of the work that needed to be done, gave me a complete price and time line. The repairs started immediately and were completed ahead of anticipated time. Best, the doors have never been in better condition! Very very impressed about every aspect of the work!
Rm Rivera
Feb 24, 2022
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Amazing work done on my garage door. Opener replaced without any hassles and the technician was really helpful in providing information on the use of the new opener. Great jobQQQ
Anthony Andreottola
Feb 21, 2022
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From start to finish, Door Works was nothing but polite and professional. From John in the Sales department to the customer service team to Mike the installation technician, they were perfect! Thank you for a great experience.
Kevin Small
Jan 12, 2022
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The Door Works experience was perfect from my initial call through the completion of the work. Courteous, knowledgeable and efficient are just a few of the overwhelmingly positive adjectives for the employees of this great business. Will definitely use them for all of my garage door needs and would recommend them to all who requires this service.
