Business Details
29 Years
experience
Emergency
services
Expert Pool Maintenance & Repair Services in Scottsdale
Since 1997, Poolguys Swimming Pool Service has been a trusted provider of comprehensive swimming pool services in the Valley of the Sun. As a family-owned and operated business, we specialize in pool maintenance, repairs, and remodeling, serving residential clients in Scottsdale, Phoenix, Paradise Valley, and Cave Creek. Our commitment to customer satisfaction is absolute, with a proven track record of delivering high-quality workmanship, transparent communication, and competitive pricing. Over 25 years, we've built lasting relationships through integrity and reliability, with most new clients coming from satisfied customer referrals.Our team combines technical expertise with personalized service to address every pool-related need, from routine maintenance to complete renovations. We stand behind our work, offering emergency services and a full range of eco-friendly products to meet modern pool ownership demands. Our dedication to excellence has made us a one-stop solution for pool care in the region.
Services
Pool Maintenance
Pool Repairs
Pool Remodels
Weekly Pool Service
Green Pool Clean-Ups
Vacation Service
Spa Maintenance
Water Features
Fountain Service
Product Installation
Details
- Year established: 1997
Highlights and features
- Family-owned since 1997 with deep local expertise in Scottsdale and surrounding areas
- 25+ years of proven experience in residential pool maintenance and repairs
- 100% satisfaction guarantee with free estimates and emergency service options
- Eco-friendly product solutions that reduce operating costs and environmental impact
- Comprehensive service coverage including maintenance, repairs, remodeling, and product installation
What people say
100% commitment
Deep local expertise
Unbeatable prices
Family-owned
Satisfied customers referrals
Services
Pool Maintenance
Our comprehensive pool maintenance ensures optimal water chemistry, equipment function, and cleanliness. We provide weekly service, chemical balancing, basket cleaning, and seasonal adjustments. Our technicians maintain proper pH levels, sanitize water, and inspect filtration systems to prevent costly repairs while keeping pools ready for use year-round.
Pool Repairs
We handle all pool repair needs from minor leaks to major equipment failures. Our services include pump and motor repairs, filter replacements, heater diagnostics, and plumbing fixes. Emergency repair options address urgent issues while our preventative maintenance helps extend equipment lifespan through early problem detection.
Pool Remodels
Our remodeling services modernize aging pools with updated features and energy-efficient systems. We install variable speed pumps, LED lighting, salt systems, and safety upgrades. The process includes design consultation, product selection, and complete installation to enhance aesthetics, functionality, and energy efficiency for residential properties.
Weekly Pool Service
Scheduled weekly service maintains pristine pool conditions through comprehensive cleaning and equipment checks. Technicians test water chemistry, adjust chemical levels, clean baskets, vacuum pools, and inspect equipment operation. This proactive approach prevents issues while ensuring safe, inviting pool environments for homeowners and guests.
Green Pool Clean-Ups
Specialized clean-up services restore neglected or algae-infested pools to usable condition. The process involves water testing, chemical balancing, filtration system operation, and manual cleaning. We address calcium buildup, sanitize water, and restore proper circulation to revive pools that have fallen into disrepair.
People
Norm Nelson
President / Owner
Norm Nelson founded Poolguys Swimming Pool Service in 1997, bringing decades of pool industry expertise to the Valley of the Sun. As president, he oversees daily operations while maintaining hands-on involvement in customer service. His leadership emphasizes family values, technical excellence, and community relationships that drive the company's success.
AJ Tillotson
Co-Owner
AJ Tillotson joined Poolguys Swimming Pool Service as co-owner, expanding the company's remodeling capabilities through Remodel Your Pool Inc. With technical expertise in pool construction and design, he leads renovation projects while maintaining the company's commitment to quality. His partnership strengthens Poolguys Swimming Pool Service' ability to deliver comprehensive pool solutions.
Questions
What pool services does Poolguys offer?
We provide complete pool maintenance, repairs, remodeling, weekly service plans, green pool clean-ups, vacation service, and product installation for pools, spas, and water features.
Which areas do you service?
We serve Scottsdale, Northeast Phoenix, Paradise Valley, Cave Creek, and Carefree with both residential and commercial pool services.
Do you offer emergency pool services?
Yes, we provide emergency services during regular business hours with applicable charges for urgent pool issues requiring immediate attention.
What payment methods do you accept?
Payment options are discussed directly with our office staff. We accommodate various methods for service and product purchases.
Are financing options available?
We don't offer direct financing but can discuss payment arrangements for major remodeling projects on a case-by-case basis.
What eco-friendly pool products do you carry?
We offer variable speed pumps, LED lighting, salt systems, UV purification, and other energy-efficient products that reduce operating costs and environmental impact.