Active Plumbing

I had a corroded drain pipe leaking inside my bathroom wall. Fortunately, a family member recommended Active Plumbing & Air Conditioning to me. I called them and they sent an experienced plumber who was prompt, friendly, professional, knowledgable and dedicated to thoroughly fixing the problem without any unnecessary costs to me. I could not be happier with the quality of his work and the price the company charged for a service call, parts, and labor! If I ever need another plumber, I will call AP&AC and I won't hesitate to recommend them to others in need of a reputable plumbing company!
P. S.--Thanks, Tony!

I'm 61 years old. I had a leak in my main water line. Rented a trencher and ran a whole new line. It was tough and I was out of water 6 days. Finished and turned it on and the one place I had to sweat a copper connection leaked. I waited all day for another plumbing service who still hasn't called or showed up. It was on a Sunday. Active Plumbing and A/C answered right away and had Tony there in less than 3 hours. I was first quoted the $69 service fee and $350 for the repair. I could not afford this fee. Tony got approval from his boss and did the job for $175 total. I will never use another service besides them again in the future. They helped me so much at a time I really needed it.
GREATEST PLUMBING AND A/C IN THE VALLEY!!

Eddie and his team are friendly, professional, and experts in their field exactly the kind of plumbers you want to know!

Needed a sink installed for a shop and they did an awesome job. Will come back for more plumbing needs. Thank you.

Great guy. Very helpful and professional. Call for all your plumbing needs and a/c needs

Really recommend this company great people their work is honest. If you need any plumbing or HVAC work done come here they are great.

I have been working with Active Plumbing for a couple of years now because I bought the maintenance plan for my AC and Water heater. Best decision I have made. Carlos who takes care of my water heater and Michael who takes care of my AC are both amazing and straight forward. I also get reminders when the service is due. Because of this both systems are running perfectly even though they are old.

Mike did a great job servicing our air conditioners to make sure that we are ready for the summer. We were impressed with his knowledge and skill.

I want to take a moment to recognize Ace for his outstanding performance. He consistently went above and beyond expectations, demonstrating exceptional skills, reliability, and a strong work ethic. His dedication to excellence and attention to detail make a noticeable difference in the quality of work produced. He has a very positive attitude, Keep up the fantastic work! Your efforts are truly appreciated.

- Kelli J.

I am writing a review to praise Active Plumbing but especially the technician sent, Ace. When I called to detail how I was receiving an excessive water bill both the operator and scheduling manager were both aghast at the amount I was charged by the water district and expressed a desire to get this resolved. They reacted as human beings which I truly appreciate.

However it was when Ace arrived that I felt I was truly in good hands. He spent well over six hours at my home walking the entire property and checking every possible water ingress point. When I said I didn't have need for him to check one bathroom he said "I know if I don't check it out I'll be thinking about it tonight." This was a man who cared both about his job, his craft and his level of service. I told him that customer service is a dying art but he certainly should be proud of his. I cannot recommend this company or this plumber enough.

I couldn't be happier with my experience with Active Plumbing! Firstly, Justin came, assessed the problem and provided me a better solution and estimation than their competitor.

I was clearly informed about an alternative solutions, financial aspects, warranty, the whole process - at what time I might expect the team to come every day, when water would be shut down etc.

The quality of their work was outstanding. The repair was carried out efficiently. What really stood out was their attention to details and commitment to ensuring everything was working perfectly before leaving (the area around the house looked like there was no repair at all!).

I highly recommend Active Plumbing to anyone in need of plumbing services. They have earned my trust and future business. Thank you, for a job exceptionally well done!

I can also recommend the Air Conditioning cleaning service. The team came as planned, communicated well what they were going to do and in which order, they did what they supposed to do and my family could feel the difference in the air:)

My water heater started leaking and went out in the afternoon. I of course needed it replaces ASAP. I called Active Plumbing and Tony Emmons came out within an hour. He was very helpfully, guided me through the entire process and pricing. I was also very pleases to find that he could do it today! Tony did a superb and efficient job and was very clean and personable. Thank you Tony and Active Plumbing. I will definitly use you again in the future.

Got appointment with Active Plumbing within two hours of calling about my Luke warm "hot" water. Brandon, my service tech, called to let me know he would arrive in 10 minutes. He was very polite, personable & patient, & listened to my hot water heater issues without interruption. Brandon then flushed out my water heater, explaining what he was doing every step of the way. Then he noticed my pilot light was out & showed me how to relight. He then asked me a few questions about my hot water heater & suggested I get a magnesium anode rod to prolong the life of the heater. Brandon explained in detail what the benefits of the rod were. I asked for the price estimate & when I said it might be too expensive, he offered to call office & ask for a discount. We discussed a little more about the necessity of switching out the rod & then Brandon went to purchase it. He called again when he was within 10 minutes of arriving. He replaced the rod quickly; we were both shocked at how corroded the old old was, so good thing it was replaced. Brandon talked to me about the maintenance program Active Plumbing had; I said I would think about it. He wrote my bill up. I was able to charge to my credit card. Brandon put a service reminder sticker on my heater for me & I had hot running water again, all within just 3 hours of my initial call to Active Plumbing & Air Conditioning. Very satisfied with Active Plumbing & Air Conditioning, & even more satisfied with their service tech, Brandon. Thanks, Brandon!

Marko was excellent! Very professional by introducing himself with a handshake, showed me the condition of the rod (love being educated and shown), and answered my questions. I manage Customer Feedback for a large Hawaii bank so I appreciat this level of service and experience. I expect that all reps for this company are the same. Definitely will work with Marco again!

They came out right away as I needed and got the job done. Very satisfied both plumbers very friendly I will use them again and their information went right in my contacts. Also Eddie very helpful in setting up my appointment. If you have a plumbing need give them a call. You will be glad you did. All very nice people.

Shawn and the team did a great job for us. We had a 24 year old AC compressor that died. We called and talked to a few different companies and Shawn did a great job presenting their install care, value offering, and warranty plans. After chatting with Shawn for a bit, we decided that replacing the entire system was the right call since the whole system was so old and had been acting up a lot over the last couple of years.

They had the unit installed a couple days later and now our house is livable again. Thanks to Active Plumbing & Air Conditioning for a fast, great job for our install!

We are a business and I was able to get YEARS of projects done in one visit. Marko was so professional, kind, and efficient. We had a garbage disposal installed, had our kitchen sink flushed, installed several faucets all at a great price. Justin oversaw the project and together he and Marko took great care of my business. I highly recommend active plumbing to anyone in need of plumbing. Whether for your home or your business know that you will be taken care of.

I honestly cant say enough good things about this company. Last Sunday morning I called them (based on Google reviews) b/c my toilets were not flushing right. They came out an hour after I called and fixed the issue. Unfortunately they learned that my sewer line was all sorts of messed up and needed to be replaced. After getting another quote (which was a lot more $) and getting my homeowners insurance involved (I had coverage thank god), they came back Friday to start the demo of my front yard and finished replacing the pipes today. They even put everything back in my front yard and you wouldnt know any work had been done. Tony was the plumber who did all the work and he was awesome. I will not use another plumber. They were fantastic. 12/10 Highly Recommend

Very prompt service; called and a plumber (Marko) arrived within 1 hour! Marko quickly assessed the issue and had it resolved quickly - he even went above and beyond and cleaned up some pipe work that was done by a previous company (unfortunately, we have so many issues with the water). Active is our go-to going forward (although, hopefully we will not need their services too often :D).

Marko and Boone were fantastic, located the leak in our front yard. So grateful they were able to fix repair and replace the pipes. I was concerned about our plants and everything was put back in place better than before. I am thankful Las Vegas Water recommended them. Thank you, Roger and Marilyn

My AC stopped working in the early hours of a 100* June morning in Vegas. I shopped around and got a hold of Active Plumbing and they were able to show up within 45 minutes to inspect. The tech assessed the issue and changed out a few components, high voltage capacitor and a few other things that they had stocked on their truck already. In all, the job was finished within 30 minutes. It was much cheaper than I was expecting, and I signed up for their yearly service to maintain my rooftop AC system and also my water heater and plumbing needs. I had a home warranty, which I just canceled, (basically to service these needs) since I am now using Active Plumbing.

TL was great! Definitely took care of us today and was able to make us as a long term customer. He was very informative, did his thang and was done in 10-15 mins. Definitely recommend them to everybody!

I am so happy to recommend Active Plumbing!! We needed a plumber this Christmas Eve to replace a hot water heater. Active Plumbing was called and after they asked a few questions about the problem and what would be needed the plumber arrived. Plumbers name is Ace Palmer and he was so detailed in everything he did!
Bottom line - Ace Palmer drained the old hot water heater, after taking old tank out he swept the floor before putting the new one back in!! Ace explained everything that he was doing and if I had any questions he answered my questions and made sure I understood the answers!!
Again, if you need a plumber for your house or any company in need of a plumber you should call Active Plumbing!!

Fast and professional service. The company quickly sent out the techs that we needed the same day (rather than trying to book us days out). Terry was extremely informative and detailed in his explanation of what was happening with our HVAC unit and tips to assure its working properly. My husband and I are extremely satisfied with the services rendered. Thank you!

Excellent service. I called about a heating problem, and within an hour, the tech was at our door ready to help. T.L. was thorough. He explained what he was doing and took the time to ensure we understood why the problem occurred and how to prevent the issue from happening again. I was informed of additional services they offer, but not pressured into buying anything extra, which was refreshing. He answered all of my questions with honesty and professionalism.
All in all, I would recommend their services to anyone in the Vegas area.

Active Plumbing was amazing. We had called a few places for quotes, but our neighbors had Active Plumbing at their house. The two employees came over while they were waiting to give some free advice and recommended their company. After an outrageous quote from a well known company, I called Active. They called within the hour to set up an appointment. They arrived within a few hours and gave a more accurate diagnosis that would not cause as much damage to our yard and pockets. Billy and his son were helpful, honest and quick. We had our water pipe replaced and trench filled by the evening. Carl was amazing with financing and numbers help and really wanted to get us the best deal possible. It was refreshing to meet real people that understand the gravity of such a costly repair so close to the holidays. Thank you so much Active Plumbing. I will recommend your service to anyone.

I had a major pipe break at my house on a Saturday afternoon, had a great experience with the Active Plumbing Service who showed up quickly and worked into the night to get my repair completed successfully! The whole experience was excellent, and I will definitely be using them again in the future. They are a smaller company in Las Vegas and still have the great work ethic that we all look for in service people, that can be very hard to find in larger companies! I Recommend them highly.

I had an old water softener that sprung a significant leak. I called Active Plumbing and Tony arrived within 30 minutes. Very prompt. He mitigated the leak by putting the system in Bypass mode. Being that its a very aged system, we determined that its best to consider replacing the unit vs. major surgery to repair it. Tony kindly gave me information and a quote for a replacement system. Very pleasant experience!

Tony did an excellent job of replacing my mothers water heater. We called late in the afternoon and they had Tony come out to her house within an Hour to look at her failed water heater that had begun leaking water. I thought they would come over to see what needed done and be back sometime the next day. He had a replacement in his truck and offered to replace it that night. He stayed until 1am to ensure the job was completed correctly. He repaired her recirculating pump and several other things that he found in the in the process but honored the price he quoted her. I appreciate his expertise and professionalism and the extra time he took to make sure the job was done correctly. He left the area clean and tidy and everything is working great. I would definitely recommend Tony and use this company again.