Serving Hampton Roads with pride and dedication, Universal Pest & Termite, Inc. provides expert pest control solutions for residential properties. As a family-owned business with more than 25 years of experience, weve helped safeguard over 100,000 homes throughout Virginia Beach, Chesapeake, Norfolk, and Hampton. Our comprehensive services include termite protection, rodent management, mosquito and spider control, bed bug treatment, and crawl space maintenance. Our reputation for reliability and professionalism has earned us more than 1,000 five-star reviews from homeowners across the region.Were committed to environmentally responsible pest management using the Integrated Pest Management model. This strategic approach focuses on prevention and targeted treatment, minimizing chemical exposure while ensuring lasting results. We also offer natural pest control solutions at no additional cost, perfect for families who prioritize eco-friendly living. Our technicians are highly trained professionals dedicated to maintaining the comfort and safety of your home. Whether you need seasonal rodent prevention or year-round pest defense, Universal Pest & Termite offers guaranteed results and responsive service. Contact us today to request an inspection or receive a no-obligation quote from our expert team.
Served areas
- Virginia Beach, Norfolk, Chesapeake, Portsmouth, Hampton, Newport News, Suffolk, WWilliamsburg
Business details
- Year established: 2000
Highlights and features
- Family-owned pest control serving Hampton Roads
- Protected over 100,000 local homes with proven solutions
- Comprehensive services: termites, rodents, bed bugs, and more
- Integrated Pest Management prioritizing safety for children and pets
- Natural, non-toxic pest control options available at no extra cost
- Free inspections, same-day emergency service, and guaranteed results
Associations and certifications
- A+ Rated by BBB
Payment methods
- Cash, Checks, Debit cards, Credit cards, Mobile payments, Bank transfers, Financing available
Services
At Universal Pest & Termite, we take a proactive approach to home pest control, combining experience, advanced methods, and local insight. Our certified technicians manage all types of infestations with precision and care. Each treatment is customized to protect your property and provide peace of mind with consistent, long-lasting pest prevention. 
Universal Pest & Termite has built a reputation for excellence in termite protection through decades of trusted service. We tailor our control programs to each property using effective, eco-friendly methods. Backed by our termite-free guarantee, we ensure your home remains protected from hidden damage and costly repairs caused by termites. 
Our Rodent Control service combines inspection, removal, and prevention to ensure your property remains free from rats and mice. We seal vulnerable areas, use secure and effective trapping systems, and thoroughly clean spaces affected by rodents. Backed by decades of experience, our technicians provide safe, lasting relief from infestations. 
We provide tailored crawl-space services, including debris removal and sanitization, vapor-barrier encapsulation, installation of dehumidification and drainage systems, and treatment of wood affected by fungal growth. Our business is grounded in thorough inspection and execution to ensure your homes under-floor space is protected against moisture and pests. Rely on us to maintain the integrity of your living environment with professionalism and precision.
Reviews (21)
Vernissa Thomas
Oct 18, 2025
Brittany Brown
Oct 18, 2025
Linda Callahan
Oct 17, 2025
I had called Universal for a complimentary inspection too look for a possible raccoon in our attic. We had one when we first moved in and were concerned it had come back Jimmy came out and he did a full assessment. He was efficient and professional and we were so happy to find out the raccoon had not come back. There was a previous stain coming through the ceiling and he told us how to handle it! I would highly recommend this company to anyone who has any concerns!
Mikerodgers
Oct 17, 2025
Shanti Mullen
Oct 14, 2025
Theresa Tyrell
Oct 12, 2025
Miles Penland
Oct 11, 2025
Ya VonnE
Oct 10, 2025
David Shafer was very professional. He came out an did a full inspection. Then we came up with a game plan to combat my pest. I set up my contract which was simple and straightforward. And I really enjoyed my experience with David. He was very informative about the pests. Thank you David for all you help!
Paul Fletcher
Oct 06, 2025
Tracy S.
Oct 04, 2025
Chad Dennis
Oct 03, 2025
Havent written a review for Universal Pest before, but having had a very positive experience with David today, compels me to say some positive things. First, he could have rescheduled, but he came anyway. Second, when he appeared from under my crawlspace, he tossed out 2 almost whole rolls of plastic that should have been taken and reused by Universal after they did my plastic barrier install. That would have been wasteful! But David took the effort to lug those things from deep under the house to bring them back to Universal for use! Wow! What a great employeesalvaging that material helps to keep everyones cost down! What a conscientious employee! Third, the information he shared with me about what he saw underneath my house finally helps me to keep a necessary eye on a couple of things. I felt like he was the FIRST inspector to really LOOK at my situation thoroughlyand that is what I PAY FOR. Thank you, David!
Meg Chisholm
Aug 20, 2025
David Shafer came by today for our treatment and he was professional, friendly and kind. He remembered servicing our home and was knowledgeable about our concerns. He walked me around the termite baits and explained how the system works. He noticed an additional bait system needed to be installed for optimal protection and installed it quickly.
Thank you David for providing excellent customer service and going above and beyond!
Meg Chisholm
Thank you David for providing excellent customer service and going above and beyond!
Meg Chisholm
Joseph Keeling
Jul 26, 2025
Sonya Moore
Jun 06, 2025
Brittany Kirkland
Mar 28, 2025
Jenna Robinson
Mar 26, 2025
This was our first time having Philip as a technician and he was a delight! From the moment he walked in, armed with a smile and a pet for my dog, he was friendly and professional. Philip was incredibly thorough, explaining each step of the service as well as his standards and remediation techniques. Its obvious that Philip cares deeply about his job and I look forward to seeing him again next quarter!
Priestly Williams
Mar 21, 2025
We had Phil as our tech today, and I couldnt be more pleased with his performance. He was very thorough and provided the best service experience that weve had. He took the time to answer my questions and explained how to maintain a safe and pest free environment for my family and my dogs. Id give him 10 stars if that option existed!!!
Adrian Slagle
Mar 14, 2025
Philip is the best! He is so incredibly knowledgeable, friendly and professional. He truly cares about his clients and is an expert in his field. He goes above and beyond and gives great tips and tricks about pests and other wildlife. Highly recommend this service and youre lucky if you get Philip as your technician. The customer service when scheduling is also excellent.
Gary Kell
Mar 11, 2025
Dk M.
Mar 10, 2025
Huge shout out to Janna who serviced my home for the first time this month. She came out to perform my quarterly pest control service and I couldn't be more impressed with her professionalism. She was very knowledgeable and took the extra time to explain what she was doing. The service is affordable and living on the water in Hampton, quarterly PC is a must. Thanks again Janna! I hope that you are the only one they send to my home in the future.
The Akers/Marti Family
Hampton, VA
The Akers/Marti Family
Hampton, VA
Ruben Medalla
Feb 18, 2025
I have worked with Brandon N. on multiple issues and he has been a pleasure to work with. Universal has offered fair prices and Brandon has done great work for us. Specifically, he has been handling a rodent issue in our crawl space and attic. He has been very communicative and responsive during the work. Additionally, during his quarterly treatments, he has been very thorough and knowledgeable. Overall, hes doing a fantastic job!