
We perform water line repairs, sewer and water line replacements, drain cleaning, gas line servicing, and hydrojetting. Our technicians also manage water heater repairs, fixture installations, leak detection, sump pump services, garbage disposal replacements, and sewer camera inspections. In addition, we provide dependable commercial plumbing solutions for offices, restaurants, schools, and other facilities where efficient service is critical. Our team consistently strives for accuracy and long-term results, using advanced methods and proven products. Franklin Plumbing & Drain Cleaning remains committed to maintaining high standards of workmanship and customer service in every job we undertake.
Business details
- Year established: 2014
- Employees: 10
- Licensed
- Insured
Highlights and features
- Licensed, trained, and highly experienced plumbing professionals
- Comprehensive residential and commercial plumbing solutions
- Trusted locally with 4.9 rating from 784 reviews
- Prompt, reliable service with 100% satisfaction guarantee
- Advanced techniques for accurate, long-lasting plumbing repairs
- Established in 2014 with customer-first commitment
Payment methods
- Cash, Checks, Debit cards, Credit cards, Financing available
Services








Reviews (25)
Heidi Taylor
Aug 13, 2025
Parker Howle
Aug 09, 2025
Cathy Beattie
Aug 02, 2025
My first review (below) was in late 2023. Google reviews doesnt allow additional reviews but suggests editing the original review. Heres my more recent review:
February 2025: The other evening after dealing with water on the kitchen floor from what I thought was a leak behind the dishwasher, I sent an email to Franklin Plumbing and Drain Cleaning. I added that the garbage disposal kept stalling and that I had a question about a sink in the master bathroom and asked if they could look at those, also.What a surprise to get an email in response that evening instead of the next morning! Sonia called me the next morning and scheduled Jantonio (aka Tony) to arrive between 11am and 1pm and kept me informed about his arrival with texts. He arrived just before 11 and checked things out. Dishwasher wasnt the problem. It was the disposal, which leaked when the dishwasher discharged water through it. Tony replaced the disposal and left the area spotless. He and the others from Franklin Plumbing were great to work with and worth every penny!
2023: Water backed up into the master bathroom and sewage into the tub. Franklin Plumbing sent Jantonio who arrived only a few hours after my call. He went about identifying the problem and then fixed it. He certainly knows what he's doing! The service was worth every penny!
February 2025: The other evening after dealing with water on the kitchen floor from what I thought was a leak behind the dishwasher, I sent an email to Franklin Plumbing and Drain Cleaning. I added that the garbage disposal kept stalling and that I had a question about a sink in the master bathroom and asked if they could look at those, also.What a surprise to get an email in response that evening instead of the next morning! Sonia called me the next morning and scheduled Jantonio (aka Tony) to arrive between 11am and 1pm and kept me informed about his arrival with texts. He arrived just before 11 and checked things out. Dishwasher wasnt the problem. It was the disposal, which leaked when the dishwasher discharged water through it. Tony replaced the disposal and left the area spotless. He and the others from Franklin Plumbing were great to work with and worth every penny!
2023: Water backed up into the master bathroom and sewage into the tub. Franklin Plumbing sent Jantonio who arrived only a few hours after my call. He went about identifying the problem and then fixed it. He certainly knows what he's doing! The service was worth every penny!
Mardy Lundstrom
Jul 29, 2025
This technician explained everything he was doing, his findings which included a photo from the camera he used in the sewer line, and what needed to be done in a thorough and professional manner. His findings confirmed my suspicions that my daughter and I were taken advantage by Roto-Rooter in Columbia and bilked out of thousands of dollars and the problem was never fixed! Tree roots in a sewer line are not a "soft blockage." Consumers beware of Roto-Rooter!
Traci Hardin
Jul 27, 2025
Clift Shealy
Jul 27, 2025
Chris Clay
Jul 18, 2025
Summer
Jul 12, 2025
Valerie Campbell
Jun 25, 2025
Courtney Johnson
May 08, 2025
Nadine Frost
May 04, 2025
Scott Burns
Feb 15, 2025
I called for a water heater outage at 0630 and got a call back from the company promptly saying that a tech would be coming by before lunch. Mr. Bessey called me when he was on the way and was there at 0930. He arrived on time, was extremely polite and respectful when he came in to my home and started his assessment and repair work. He was quick and proficient and was in and out in less than an hour, leaving his work site neater than when he found it. He even called a few hours later as a follow up to see if the issue has been resolved to my satisfaction. He was extremely professional and I will certainly recommend him and/or Franklin Plumbing for jobs with my neighbors. Thank you, Lawrence!
Bobbie Moore
Feb 11, 2025
We have recently used Franklin Plumbing for several major repairs. We had two different people do the work: Eli Ramirez and Alexander Reyes. Both of these guys were well trained, knew what they were doing, very polite and kind. The company is quick to respond and get your work done. I cannot tell you how much we appreciated what they have done and would most definitely recommend Franklin for any plumbing needs you may have.
L. B.
Feb 11, 2025
Cm
Dec 31, 2024
Shelli Evans
Dec 09, 2024
Franklin Plumbing is top dog in our book. We called for a leaking toilet valve from Fairfield County, and they were here within 40-45 minutes. That's pretty outstanding. Their rep, Elias, could not have been more informative, pleasant, or professional. We are so happy with their performance and pricing.
Judy Sta
Nov 27, 2024
I called them to repair a leak under the kitchen sink. Two days later the leak was still there. I called again on a Sunday morning to tell them it wasnt fixed. Nobody called back for 2.5 hours. I called another company which came out and fixed the problem. The owner from Franklin pumbing called back and apologized and refunded my money. He even called again the next day to see if there was anythiing else they could do.They did a great job of making things right. Thank you. I would call them again as they take pride in addressing things.
Suzanne Edora
Nov 07, 2024
We called Franklin Plumbing based on ratings and reviews and couldnt have been happier with their promptness and professionalism. Our water heater was leaking and needed to be replaced. Our technician, Eli, came out, assessed the whole house, and replaced the unit on the same day. We had a second unit that needed to be replaced and he took care of that as well. Eli was very knowledgeable, thorough, polite, and extremely hard-working. Hes an exceptional young man. We highly recommend Franklin Plumbing.
Colleen Kehler
Oct 29, 2024
Amy Davenport
Oct 07, 2024
From the first phone call to the completed project I experienced professionalism and promptness. The Technician was courteous and explained every phase clearly. He was prepared and completed the project efficiently. There were no hidden fees or charges and the site was left clean and in excellent working condition. I am beyond pleased with the service. Could not recommend more highly!
Lynn Andzel
Oct 04, 2024
Susan Ford Robertson
May 19, 2024
Franklin Plumbing! is the Place to call for your plumbing needs. Very polite and personal, on time, explains the problem and the plan to fix it... and Jantonio answered all my questions. He does great work and represents Franklin Plumbing in a mighty fine way. Will definitely recommend Franklin and will call them again when needed.
Heather Farthing
May 16, 2024
Mary Hart Jones
May 13, 2024
My experience with Franklin Plumbing & Drain Cleaning was excellent. Scheduling with Kimberly was easy and pleasant. JC Hollis arrived on time and quickly identified the problems causing the leak in my bathroom. He was friendly and professional. He explained everything thoroughly, provided me with options for the repairs, and finished promptly. I would not hesitate to recommend them or contact them again if needed.
Kevin Furlong
Jun 13, 2023