1-800 Water Damage of Cincinnati/Dayton OH

The crew with 1-800-Water Damage was amazing to work with. From Jason and Jordan coming out to access our damage to Jennifer and Louis for the cleanup work they did, I cant recommend them enough. As a matter of fact, I have recommended 1-800 many times over the years. Being in the insurance industry, you dont want to have a loss happened at your house but having firsthand experiencing the work 1-800 does, it makes you feel good knowing that your prior recommendation of 1-800 to your customers over the years have been taken care of means a lot to me.

1-800 Water Damage was there when we needed them most. We've never experienced a water loss before and hope to never go through it again. However, if we ever do, we would call Jason Byrd at 1-800 Water Damage without question. Jason was quick, friendly, knowledgeable, thoughtful and extremely easy to work with from start to finish. He took the time to explain the process and was available whenever we had a question or concern. We are thankful that he and his team were there to help get us back on our feet so quickly. Highly recommend!!!

Jordan, Jennifer and their team went over and above to help me through a very tough situation. They were at my house within hours of my phone call. Their work was thorough and meticulous. I appreciated their integrity, compassion and empathy from start to finish. I would highly recommend this company, and team, for anything you need done!

Perfect!! Flooded kitchen and finished basement with most of the basement ceiling in the floor, standing water on an already soaked carpet. These days, whenever I find a company this professional and trustworthy I'm always amazed. Jason and his crew were here ASAP and immediately started/completed the work to remove all of the water and damaged areas. They came back promptly every day to do moisture checks and kept me informed of everything in detail. I wouldn't trust anyone else to handle the restoration piece of the work that is ahead. His knowledge of how to deal with the Insurance company and his honesty convinced me that he was the guy for the job. You just can't expect more from a service provider than I've gotten from him and his crew. I am confident that another great review will be coming after the restoration is complete.

UPDATE!! As mentioned in the previous review, I'm back after asking Jason and crew to handle the restoration work. The professionalism with which the work was was performed was at the same level as the cleanup effort. The "lead" contractor (Mike) was out here EVERY day, and was simply a workhorse. Not only doing HIS work, but running herd over the flooring crew (subcontractor), which was the only part of the job that presented any issues. But as soon as Mike noticed any issues with their work, he was all over them and it was immediately corrected. It was obvious that he and Jason both considered some of the work not up their standards, and it was corrected promptly. At the end, Jason even sent out a crew to give the new hardwood flooring a good cleaning. You just can't ask for more than Jason and his people give you. There is no indication that a flood ever occurred. The drywall, the paint, the appliance installation, carpet & hardwood all look fantastic. I hope I never NEED Jason and his company again, but if I do I won't hesitate to make that call. If only all businesses took this much pride in craftsmanship! Thank you SO much Jason, Mike, Louisa, David & Junior!!

Thank goodness I called 1-800-WaterDamage when a situation came up at my mom's on a weekend. Their team made sure to get the entire area dried out for us as soon as possible and walked us through the next steps, working with the homeowner's insurance along the way. Crossing my fingers we will not need that kind of help again but if we do I will call 1800WaterDamage, no question about it.

Tyler B. did an excellent job! He kept me informed, explained things, and arrived when he said he would. I would give him more than 5 Stars if that was possible. He was not only professional, he is also personable. He was easy to deal with and kept a smile. What a bright spot to the day.

Everyone at 1-800-Water Damage has been fantastic to work with. From the owner of the company to the field specialists who cleaned and remediated our water/mold issue, everyone at the company treated us with care, concern and a genuine drive to complete the job thoroughly, without cutting any corners. I wouldnt hesitate to trust them again if we find ourselves with another unfortunate water damage situation, and they will be the first company I recommend to family and friends.

StoragePUP of New Orleans supplied the storage units necessary for 1-800 Water Damage to be able to repair and restore the homes of the victims of Hurricane Ida in SE Louisiana. They were fantastic partners to work with and we heard only positive feedback from our joint tenants. We look forward to assisting them in their continued work to help homeowners rebuild after natural disasters like this one.

1-800 Water Damage came to my rescue after our building leaked sewage water into our apartment. After their incredible work on redoing our bathroom, we hired them again to fix our wall in our unit. We will continue to hire this crew for their incredible work! They are such a great business to work with, and they really transformed our bathroom and our wall. Thank you Jason and Michael!

I cannot emphasize enough how great this company and its owner (Jason Byrd) are. The expertise, quality of work, level of communication, and attention to detail are almost priceless. We are so thankful to have used 1-800-WATER-DAMAGE for the three incidences at our house. Jason has a customer for life. THANK YOU!

During the Polar Vortex of 2019 we had a sprinkler pipe burst and flood one of our offices with 300ish gallons of water. Due to the busy time of year, a lot of the disaster mitigation companies were couldn't fit us in for about a week. Jason and his team were able to get out in about an hour to start the cleanup.

They handled everything, from the initial dry-out, getting contractors set up to perform repairs, to working with our insurance directly so we didn't have a ton of paperwork to mess with. The building owner wanted it to look like nothing ever happened in a two week time frame, and these guys pulled it off. I will definitely call them up again if the need arises.

This was a wonderful company to work with for my restoration needs. They worked with my insurance company and me to make sure all areas of our project were covered. I never felt any pressure to move the project faster than I could handle. The communication along the way exceeded all of my expectations. Their team of contractors were extremely professional and thorough. I would highly recommend this group for any home damage or restoration project you need. A+++

No one wants to deal with water damage, especially in a home you've owned less than a week, but Jason and his team did a magnificent job of putting my house back together. I truly enjoyed working with Jason and his team. Thank you for your kindness and everything you did!!!!

We worked with a 1-800-Water Damage crew from Cincinnati, Ohio, immediately following Hurricane Florence. At each step, the professional, yet personal, approach was apparent. Our beautiful North Carolina home was hit with wind, rain, and flood damage. Jason Byrd and his team gave more than we expected, and certainly more than our neighbors received from other mitigation companies. The support did not stop after the house was dry and the next step was ready to begin; they continued to work with our insurance company, reinforcing our position regarding the extent of damage due to wind and rain, to help us receive maximum payments. Without hesitation, we recommend this company.

Simply an amazing company with truly outstanding service. If you must call them you are probably already having a bad day. I had water that had leaked into the basement. Have hope, they are wonderful customer oriented people, very responsive and true professionals that know their business. Initially called Jason the owner, he got me started with setting up an appointment. Chris and his crew showed up promptly the next day with all the equipment needed. Chris was outstanding. 20 years of experience, extremely nice and helpful. You would probably find his name next to the definition of Customer Service. Highly, Highly recommend. If you want it done correct, with your best interest in mind dont call any other company than 1-800 Water Damage of Cincinnati/Dayton.