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Empire Chem-Dry Empire Chem-Dry
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Business Details
46 Years
experience
"The Healthier,Deeper Carpet Cleaner!"
Discover the difference with Empire Chem-Dry, where we specialize in professional carpet and upholstery cleaning services tailored to meet your needs. Our unique Hot Carbonating Extraction (HCE) process provides a deeper, longer-lasting clean without the excessive drying time of traditional steam cleaning. We use green-certified cleaning solutions that are safe for your family and the environment, ensuring peace of mind with every cleaning job.

At Empire Chem-Dry, we are committed to excellence in customer service, from our initial consultation to the completion of your cleaning service. Trust our skilled technicians to rejuvenate your carpets and upholstery with precision and care, leaving your home cleaner and healthier.
Services
Carpet Cleaning Pet Urine Removal Commercial Cleaning Wood Floor Cleaning Area Rug Cleaning Stain Removal Upholstery Cleaning Allergen Reduction Protectant Application Deodorization
Served areas
  • Kent, Washington
Details
  • Year established: 1980
  • Licensed
  • Insured
Highlights and features
  • 45 years of local service with proven cleaning expertise
  • Certified technicians using patented hot carbonation extraction technology
  • Satisfaction guaranteed with follow-up on every job completed
  • Independent lab-verified allergen reduction in carpets/upholstery
  • Eco-friendly solutions with 80% less water usage than steam cleaning
Associations and certifications
  • Entrepreneur Magazine
  • Franchise Direct
Payment methods
  • Cash, Checks, Debit cards, Credit cards
Website
Services
Carpet Cleaning
Our Hot Carbonating Extraction process uses carbonation to lift deep-seated dirt and allergens from carpet fibers. This low-moisture method dries in hours rather than days, reducing mold risk while maintaining carpet longevity. The Natural solution contains no harsh chemicals, making it safe for children and pets.
Pet Urine Removal
P.U.R.T. (Pet Urine Removal Treatment) targets urine crystals at the molecular level using specialized formulas. Our technicians use UV light detection to identify contamination areas, then apply treatments that penetrate deep into padding and subfloors for permanent odor elimination rather than temporary masking.
Wood Floor Cleaning
Specially formulated solutions and counter-rotating brush technology clean wood floors without damaging finishes. Minimal moisture application prevents warping while removing embedded dirt and allergens. Optional protective polish application enhances appearance and prolongs cleanliness between professional cleanings.
Commercial Cleaning
Tailored maintenance programs for offices, retail spaces, and institutions. Our fast-drying process minimizes business disruption while improving indoor air quality through allergen reduction. Services include carpet, upholstery, and hard surface floor cleaning with flexible scheduling options.
Area Rug Cleaning
Specialized cleaning for synthetic and natural fiber rugs including oriental and Persian varieties. Gentle yet effective process preserves colors and textures while removing embedded particulates. Free pickup and delivery service available with thorough inspection and spot treatment included.
Questions
What makes Chem-Dry's cleaning method different?
Our Hot Carbonating Extraction uses carbonation to lift dirt and allergens, requiring 80% less water than steam cleaning for faster drying and deeper cleaning.
How does the pet urine removal treatment work?
P.U.R.T. breaks down urine crystals at the molecular level, eliminating odors permanently rather than masking them through a 24-36 hour chemical reaction process.
Are your cleaning solutions safe for children and pets?
Yes, The Natural solution contains no harsh soaps or chemicals, making it safe for families and pets while maintaining effective cleaning performance.
How long does carpet cleaning take?
Most homes complete in 2-4 hours with carpets drying in 1-2 hours due to our low-moisture carbonation cleaning process.
Do you offer commercial cleaning services?
Yes, we provide customized maintenance programs for businesses including offices, retail stores, and medical facilities with minimal operational disruption.
What areas do you service?
We serve Pierce County and East King County, WA including Tacoma, Kent, and surrounding communities with local technicians and quick response times.
Reviews (28)
Sheryl Gotel
Aug 21, 2024 Report
Jordan and Justin came out to clean my carpets and were 2 of the most amazing young men. I explained that I was on a tight budget because I was moving cross country. Eventhought I was told about the extras there was absolutely no pressure to spend more money. The conversation and the laughter was awesome. They were both very polite and completely professional I would definitely call them again. Great job guys!
Jennifer Scott
Feb 28, 2024 Report
Highly recommend! Called to schedule an appointment and was able to get one same day. Joel was kind, quick, and efficient. He navigated around my pets and children with ease. My carpets are clean and I am blown away by the level of customer service Joel provided. Thank you!
Elsje Slothower
Dec 27, 2023 Report
Mike was great and showed up at the top of our time range. The carpet looked completely refreshed and Im very happy with the service as well as the kind professionalism he and his coworker displayed. Thanks for helping us make our apartment spick and span! Services General carpet cleaning
Lauren Yazdidoost
Nov 16, 2023 Report
Mike A. did an amazing job on our wool area rug and got all the stains out! Will definitely use Empire again to clean our couch!
Maurice Hollis
Oct 16, 2023 Report
Mike was awesome. 5 star performance. O will refer friends and family Services General carpet cleaning
Tina Styer
Sep 06, 2023 Report
Empire Chem-Dry scheduled our appointment quickly showed up on time. They did a very thorough job cleaning our carpet (family room, hallway, and stairs) and eliminated pet odor from our elderly dog. I would highly recommend Empire Chem-Dry! Services General carpet cleaning, Pet stain and odour removal
Marie Stout
Jul 05, 2023 Report
Super fast appointment the next day with very impressive results. Technition was Friendly, professional and quite skillful. A little pricey but well worth the results. I would definitely utilize again. Services General carpet cleaning, Pet stain and odour removal
L. H.
Jul 03, 2023 Report
Mike was very professional and on time. He did a very good and fast service and an amazing job. I would recommend the company and him for doing a fast service and quality job. Thank you so much! Services Carpet steam cleaning, General carpet cleaning, Area rug cleaning
Kaedi Fehlberg
Jun 16, 2023 Report
Seth and Joel are just leaving my house and they did an incredible job! Next time I have my carpets done, I'd like these two to come back, please! Services General carpet cleaning
Cathleen Jackson
Aug 15, 2022 Report
Very nice surprise by that after drying, very good. Great job for Joel. Passing good reviews on your team. Services General carpet cleaning, Pet stain and odour removal
Peggy Manatad
Jun 30, 2022 Report
Mike was fast but thorough. He knew exactly what he was doing no hesitation. Friendly but not over talkative. I actually asked him for a business card I liked him that much. I will have him back. My carpet is clean and dries fast as well. Services General carpet cleaning, Pet stain and odour removal
Marilyn Blanchard
Jun 25, 2022 Report
Miguel was most polite, thorough and generally made me feel completely sure that a great job was happeningand he was right!
Rick Cheney
Jun 17, 2022 Report
Excellent work. Carpets look new. Also removed red slime stains and saved us replacing carpet in two rooms. Highly recommend. Mike was excellent. Services General carpet cleaning, Area rug cleaning
Brandon King
Jan 02, 2022 Report
Mike M. was amazing! Showed up in the window, was super friendly and personable. Did amazing work cleaning up the pet urine stains and smell from our recently passed elderly cat. It was a great refresh to our entire upstairs, and the entire house smelled amazing for days. The only downside was that I kept putting off actually walking on the carpet because it looked so perfect.
Sara M.
Nov 28, 2021 Report
Excellent customer service and quality cleaning! Julian worked hard and was courteous and respectful. The upgrade options definitely get the job done.
Annastacia Stinson
Sep 25, 2021 Report
An amazing job well done two people that took their job seriously, and knew how to make the situation comfortable. Highly recommend this company for any carpet cleaning services you might need Services General carpet cleaning, Pet stain and odour removal
Lorretta Porter
May 24, 2021 Report
They were superb best in over 30 yrs. Services General carpet cleaning, Area rug cleaning, Service not listed
Cassie Philippides
Sep 28, 2020 Report
They did get a lot of stains out especially where we travel the most. There were still some little stains scattered all over my living room but they came back out and took care of it. Very timely, extremely nice and explained everything to us. I highly recommend them!
Anzhelika Belokobylka
Sep 04, 2019 Report
Mike did a great job and it was quick! He was super friendly, my son loved it. It was great because the machine was quiet. I rented a carpet washer from homedepot a week before and tried it and took it back because it was so so so loud! Great service! Will be booking another appointment in the future!
Krishnan Ananth
Jun 07, 2019 Report
Empire chemDry was very helpful in cleaning my apartment carpet during my move out. I gave a very short notice and they were flexible on the appointments. Mike did the cleaning and he was very professional and courteous. I will recommend ChemDry for anyone looking for professional cleaning!
Brandy Galloway
Dec 31, 2018 Report
Excellent service. I've been using these guys for years and they never disappoint. I like that they have options for every budget. Our technician this time, Mike, was very thorough and knowledgeable. His expertise helped me make the best decision for my home. They also have great prices on area rug cleaning and mine came out beautiful! They earned loyal customer!
Nicole Young Alvarez
Sep 14, 2018 Report
Ive just had my carpets cleaned by Empire ChemDry and Im very impressed. We had a pet problem and it was completely taken care of by the technician. The carpets look amazing and the service was excellent!
C. S.
Sep 12, 2018 Report
Once again Chem-Dry has come through! Ink spilled on my carpet and I called them to come out right away to clean up the spots I couldn't get cleaned. The tech Mike was polite and efficient at getting the carpet cleaned. I would highly recommend Chem-Dry and ask for Mike!
Stacey Daniels
Aug 08, 2018 Report
Mike called before he arrived. Was on time and walked me through the process. Really happy with the service he gave! Stacey
Stacey Salle
Jun 06, 2018 Report
Mike did an awesome job! Very happy with outcome. Professional customer service throughout and informative!
Kimberly Dean
Jan 05, 2018 Report
Phenomenal services. I was able to get an appointment the same day. Mike came, did a excellent job, and I was amazed how clean my carpet turned out. I had bad urine stains from my dog and stains from the fireplace and now urine stains are gone and you barely see the stain from in front of the fireplace. Hands down I would recommend them again. It was my first time using a carpet cleaning company and I am very please.
Kevin Davis
Aug 26, 2017 Report
I was in an emergency and they had a technician to my house within 30 minutes. The technician spoke fluent English and worked with my needs, leaving my carpet looking better than ever. 10/10 experience
Jami Cooper
Aug 04, 2017 Report
I had a great experience! Mike, my technician, was very friendly, informative, and knowledgeable. From scheduling the appointment to the end of the process, they had great communication and professionalism. Thank you for the positive experience!