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Septic Solutions' mission is to improve the onsite industry by providing a wide range of products to customers throughout the United States so that they can enhance the operation of their onsite wastewater treatment systems; ultimately preserving our one and only environment for many generations to come. We are dedicated to always exceed customer expectations through friendly service, convenience, and superior quality. Septic Solutions is devoted to making the maintenance of your onsite system process as simple and beneficial to the customer as possible.
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Septic Solutions' mission is to improve the onsite industry by providing a wide range of products to customers throughout the United States so that they can enhance the operation of their onsite wastewater treatment systems; ultimately preserving our one and only environment for many generations to come.
Are you a septic system installer in the state of Illinois? Contact Septic Solutions, Inc. about becoming a Hydro-Action dealer for your area of the state! Septic Solutions has a large network of quality dealers located throughout Illinois. Below are some pictures of our annual Dealer's meeting we held in Collinsville, Illinois.
Reviews (14)
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Larry Savino
Jun 19, 2022
I had to do some repairs on the airations systme on a pond, These folks were great, Everything instock, Shipped same day, Fair Prices. Freindly and Knowledgable customer support. What more can you ask for from a vendor. These folks were a pleasure to deal with,
Brent Walworth
Nov 04, 2021
Quick and easy ordering. The septic bubblers and far more durable than the pond diaphragm bubblers I've purchased in the past. Order a septic bubbler and be happy with your pond bubbler
Shelia Horsefield
Sep 14, 2021
Ordered the parts to upgrade our septic system. A big thank you for the advice and prompt shipping service.
Ecycle Nation
Jul 23, 2021
I have always bought everything I needed from. Septic Solutions. Years ago I had one issue that they corrected within 24 hours and I'm 2 states away. Thanks guys.
Matt Baccus
Jun 03, 2021
This is an experience my 72 year old parents had: For those who have Aerobic Septic Systems and might buy pumps, supplies, etc., from Septic Solutions, let me give you a word of advice. BEWARE! They have very poor customer service. Actually, NO customer service. We bought a pump from them on 6/18. Our serviceman came out late last Friday to install it.

The serviceman opened the box, but did not take the pump or packing materials out of the box. The pump is 3" too long to fit under our enclosure. We called Septic Solutions to exchange it for a shorter version. They have a strict 30 day return policy, and would not budge. They expected us to just eat the $360, and buy a new pump! The owner talked over me and wouldn't let me even explain the circumstances.

Although they recommended this pump, he said we should have verified the dimensions on their website. He actually yelled this at me over the phone and wouldn't let me get a word in edgewise. I told him I could take a picture of it still in the box! He kept saying people lie all the time and he can't trust that we haven't been using it for 2 months, cleaned it up and stuck it back in the box!

Although he finally said he'd take it back in trade and give us half credit on another pump, when I said "you'll take $180 off the shorter pump", he said "I'll have to do some figuring.it may not be that much, I have to sell it as a refurbished unit!" He would not commit to a number! We just gave up. So we're stuck with a pump we have to build a new enclosure for! I told him I was going to let all my neighbors know what kind of NO CUSTOMER SERVICE company he was running. Again, Septic Solutions wins our vote of No Confidence.
Down Cmac
Jun 02, 2021
Knowledgeable staff quick turn around for all your aerobic septic system parts. very dependable. bought a hilow hp 80 air pump and used 6 years problem free. replacement parts were shipped the same day. I tell all my friends that this is the place. Good job, excellent costumer service.
Jerry T.
Apr 23, 2021
I've ordered Polyloc products from Septic Solutions a few times over the past month and they've done a great job shipping everything in a timely manner. Not only that but the prices are reasonable and shipping has been free on all my orders. I highly recommend them.
Scott Richter
Jan 18, 2021
I'm a homeowner that needed a set of float switches for my sewer lift station pronto. They discussed my options, answered my questions, and was able to ship overnight at a reasonable cost. Great customer service like this is a welcome change from many of my experiences!
Ksu Flyboy
Dec 06, 2020
I ordered the Ultra-Air Model 735 RED Flood Resistant Septic Aerator to replace a Marathon (not made in the USA) that my septic company had installed. Septic Solutions fixed me up with this flood resistant model that is 100% made in the USA and had it delivered to my door in less than 24 hours! The packaging was excellent and assembly was straight-forward and took only a few minutes by following the directions provided.

I installed it myself and was pleasantly surprised that it draws in noticeably more air than the old one did, which is likely due to the better designed, aerodynamic aspirator tip. In addition, the incorporated T-handle made installation a breeze. I also like that the back of the motor (top after installation) is protected by a 1-piece plastic shield that will keep any rain water that may leak in around the riser joints from getting into the motor.

I saved a lot of money over what I would have spent with my septic company and got a MUCH better product that is 100% made in the USA and backed by a 3-year warranty. Thank you, Septic Solutions!
Rick W.
Jul 12, 2020
Purchased a HIBLOW HP-120LL pump and a EPMD1--KT diffuser to rejuvenate an old pond dug in 1987. Put the pump up by the house and ran 1" electrical PVC 120 feet down a slope to the pond. That is my main air line. Connected that to 1/2" weighted hose to the diffuser. Unbelievable amount of bubbles. Pump is very quiet and barely gets warm to the touch.

Within 24 hours had about a 20' radius of clear water. Can nearly see the diffuser about 5' down. Can't wait to see what continues to happen. Seems to be just what I needed. Great product, great price, and great service. Thank you!
John Munas
Jun 10, 2020
I needed to replace the motor (jet aerator) for the 3rd time in 20 years. There is an issue with water rising above the motor and it was suggested to me to either get a waterproof motor - or put in a air pump and do away with the mechanical parts - I was able to purchase and install the air pump under the porch and bury the air line to the tank. Super quite - easy to access - and Septic Solutions was there to answer any questions I had on the whole process. Extremely Satisfied Customer - You will be too!
Kevin Hill
Dec 15, 2019
Ordered at 1:45, was delivered to my door at 1:40 the following day. Was an exact replacement for my septic pump, installed and up and running in half an hour. Great company to work with, easy to use website. I highly recommend them.
Elmer LaMaster
Apr 14, 2019
Good price - fast "FREE" shipping. Assisted on phone with order by seasoned employee who knew exactly what to order to fit my needs. Risers fit perfectly and air pump works great and quiet.
Ty Blankenship
Nov 24, 2018
I'm a service provider who has used Septic Solutions for years. I have always got my parts quickly and parts are packaged well. We recently had a shipping error and an order did not arrive. I called and Jody in the office resent the order immediately. I am happy with the customer service and would definitely recommend them.