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Rapid Rooter Rapid-Rooter is a locally-owned plumbing business in Charlotte, NC committed to offering the highest quality of plumbing assistance and customer care. Your satisfaction is important to us, so you can expect excellence from our company when you select our plumbing services. A clogged sink or bathtub drain can be frustrating to deal with, especially if there's standing water that you can't seem to get rid of despite your best efforts.

However, you are not alone because we offer superior drain cleaning services that are not just reliable but fast!
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Our plumbing company is locally-owned and operated in Charlotte, NC. We're honored to have the opportunity to offer superior plumbing assistance and customer service to the residents and business owners of Charlotte. Rapid-Rooter is a local, family-owned plumbing and drain company serving our friends and neighbors right here in Charlotte, NC.
Rapid-Rooter of Charlotte, NC offers a wide selection of residential and commercial plumbing service options to meet any of your plumbing needs. From repairs to installations, we are the premier plumbing business with the services you want! We've been in the plumbing industry for almost thirty years, and each of our technicians is trained and certified.
For over 30 years, Rapid Rooter of Charlotte has promised our customers the absolute best of everything: the best service, the best plumbers and expert technicians, the best work, and the best value. So we figured if we're going to get the best results, we're going to need the best equipment. From heavy machinery like our Kubota excavators, to precision tools like our Rigid See-Snake that lets us see deep into the heart of problem drains and pipes, we invest in the best and we beat all the rest.Take a tour of the Rapid Rooter plumbing and drain arsenal of clog-busting, leak-plugging, ditch-digging weaponry.
Our prices can vary depending on the type of service, travel time, length of the service call, etc. Below, you will find a description of our rates to give you a better idea of how we price our plumbing services. Added automatically to every job within a 15-mile radius of downtown Charlotte, covers travel to the home and assessment of work needed with a preliminary estimate.
Reviews (17)
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Kathy Roth
Jun 17, 2022
TJ Kiker called in advance and was on time. The disposal was replaced quickly and TJ ran 2 sinksful of water to make sure the repair would not leak and the item was repaired properly. At check time we received a discount from the former repair quote. It was a very positive experience and comforting to see a repairman you knew in the past return later in our condo's life, to perform another repair. KRoth
Anthony Steigerwald
May 25, 2022
They were able to send out a plumber in about an hour when I had a leak at my water heater when other places were saying it would be 10-12 hours before someone could get here. Chris Jones was the technician and he was super helpful, explained all my options and answered all my questions. He installed my new water heater quickly and saved the day!
Rafey Mahmud
May 21, 2022
John was very professional. Diagnosed the problem right away and fixed it. These kind of plumbing issues are very complex. I am very happy that I called this company. Service: Outdoor plumbing system repair
David C.
May 14, 2022
These guys were great! I called at 10:30 and they were able to dispatch somebody to my house by 1:00. John Bird was friendly, professional, and made quick work of the problem. I'll definitely be calling them again next time I need a plumber. Service: Drain cleaning
Keenan Manigo
May 07, 2022
TJ was extremely helpful and very professional. He was able to clear a drain that has been an issue for several years. I would recommend Rapid Rooter for all of my plumbing needs. Service: Drain cleaning
Andrew Philipps
Apr 27, 2022
TJ was quick to return phone calls and solve problem drain problem. I would use Rapid-Rooter Plumbing again. Service: Drain cleaning
Teresa Edwards
Apr 22, 2022
TJ was very professional and quickly repaired my toilet. He was highly recommended by one of our maintenance supervisors at my school. I would definitely use this company in the future. Service: Toilet repair
Kris B.
Mar 16, 2022
When I called they were able to get me on the schedule for the next day. But the office and our technician were nice and easy to work with. Chris was kind and knowledgeable. He was able to fix our water leak issue right on the spot. Services: Plumbing leak detection, Plumbing pipe repair, Toilet repair
Lucinda Lucas
Mar 04, 2022
John came when scheduled, called ahead, was friendly and did a good job. He made sure the area was clean when he left. I've been using Rapid Rooter for a long time. Example of attention to detail: John made sure the disposer ring was exactly straight up and down. I'm a plumb and level sort of gal and this is important. Not all service people in the world would think this is important!
Joyce Landis
Feb 04, 2022
John B. has come out on 2 different occasions for different emergency plumbing issues. Each time, he was professional, honest, and took time to explain the issues in detail. He is very knowledgable. We are so glad to finally find a great plumber that is honest and does great work. We highly recommend John B. at Rapid Rooter of Charlotte! They are quick to come out, and reasonably priced.
Susan Helms
Dec 27, 2021
We bought a house, and it had some piping issues. We called and Chris Jones came out the very next day. He completely fixed all of our issues and was the best that anyone could have asked for. Thank you, Chris! You are awesome! If there are every any other issues or projects, you will be the one we call and we will recommend you to all of our friends. God bless!
Ronnie Wolfe
Dec 13, 2021
I will never use this company again very unpleased with services i got charged 2,000 dollars for toilet being clogged then their was no pipes cut or they did not remove my toilet nor did they do wat they charged for on the in voice john and larry was terrible and un clean not to mention they lied about being at my house 2 hours the were there 30 mins tops i got a quote from another company and they told me $300 i will never ever use this company
Ijeoma Enweana
Nov 15, 2021
Responded on time and fixed my plumbing issues. Did an excellent job. A little pricey for the job done. Service: Drain unblocking
David Muhammad
Sep 24, 2021
Chris came out within an hour, was friendly, professional and did a good job on the toilet. Works perfectly Service: Toilet repair
Ivonne Mullings
Sep 16, 2021
Not Happy with the service, Called because the sink was backed up, first Steve came out he did not snake the drain, but assumed that it needed to be pressured from the roof and it would cost $800.00, we paid the $800.00 and he had his boss come out and do the work and now after only 2 months the sink is backed up again, and the washer and dishwasher are backing into the sink, now they want to charge us again to come out, with the excuse that it is out of warranty. So how convenient only a 1 month warranty. I will not be using these guys ever again they take your money and do a poor job. They don't care they are just about the money.
Edward Marshall
Jun 23, 2021
Can't believe how fast Rapid-Rooter showed up for my plumbing emergency! Thanks so much!
Lara Greenberg
Jun 05, 2021
Larry and John came out and helped me through a very complex installation of a free standing tub. They explained the step by step process and were extremely responsive and professional. Separately, Larry also came out separately and explained how my lift-pump works and how we can address relocating it, which was very helpful to us. Because of our great experience, we are now loyal clients and will recommend their team to anyone else with plumbing needs.