Italy American Construction

I had some issues with the construction all throughout from the sales to the final payment now that they got their money they don't want anything to do with the problems I'm left with Recommend going to another company. I since then have received a phone call due to this review and would like to extend that they are trying to make me happy.

Received a call from Brandy, 37 minutes before my appointment time today with Paul at 11am, to be informed that Paul wouldn't be able to make the appointment. I was told I could reschedule for next week. Not later this week, but next week for an appointment that was canceled by the company 37 minutes before appointment time. I am highly dissatisfied with their unprofessionalism. Fortunately, because I am looking for work to be done, Jim from Onsite in Livonia, came out yesterday and was able to look at the job. I guess there is no comparison needed. If anyone needs a prompt and professional contractor with good communication, contact Onsite of Livonia.

Italy American installed new house and garage roofs for us -- the third time they've done so on two different houses over a period of some 30 years. Their advice, assessment, and pricing were excellent, as was the quality of the work that was done by their very competent and professional crew. I would not hesitate hiring this company to do other work around our home in the future.

Terrible work do not recommend. Had my cement job done my whole house all my cement taken out and replaced by Italy America July 3rd 2019. Had nothing but problems from months after the work was done. Found out that Tony the owner's son farmed out the job to another company. Not happy cement's crumbling a year and a half later and I pay $13,000. I have several contractors coming out to take a look at what the problem is in the solution to get this rectified since Tony from Italy America won't do anything and takes no responsibility for their work or whomever they hired. I'm going to court over this.

We recently had Italy American build us a new garage. I was absolutely thrilled with how it turned out. The crew was very polite, respectful and the clean up was spotless. Both my neighbors used them to build their garages too, so 3 in a row! Solid price and quality work. Italy American lives up to their reputation.

I'm writing this review while enjoying a cup of coffee on our beautiful quartz peninsula, built by Italy American Construction. This is just one of the new additions installed in our wonderful new kitchen! From the initial conversation with Mike Mastroianni, to the finished product, we were extremely happy with Italy American. Our new kitchen is beautiful, and the process was safe, professional, and thorough. Mike was very respectful of our wants and needs, and he provided many options and suggestions to satisfy our every request.

He kept us up to date with daily communication and/or pictures, which was very helpful. The crew couldn't be more professional and courteous, and they met every deadline. As a family of 4, including a 4 and 2 yr old, it was very important that the job was completed in a timely and safe manner. Also, the job was scheduled during the holiday season, but these factors were a never a problem. Mike and his workers were also dedicated to abiding by all the Covid-19 protocols and regulations.

Through these circumstances, their professionalism never wavered, and the new kitchen is gorgeous. We are planning to redesign our outdoor living space; we WILL be hiring Italy American Construction. We were extremely satisfied with all the aspects of the project: cost, timeliness, and professionalism. Italy American Construction has earned customers for life!

I had siding and gutters installed last September, paying a substantial price for what I hoped would be a high-quality job with a reputable company. Nine months later, on a clear day with no wind, the siding started falling off my house. I have sent photos and had repeated phone conversations every few days for the past two weeks with the receptionist who passes my message along and assures me that someone will come to fix it, but nobody has contacted me or come out.

We had Italy American tear out our old foundation. Replace it and build a new garage. I could not be happier with the results and quality of work! They faced a lot of challenges with all the rain we have had so far this spring/summer but Mike kept me informed on were they stood with each process. Everyone involved with the project was very professional.

I would definitely use them for future projects and would highly recommend them to anyone looking to have work done. 5 out of 5 stars, I would have given them 10 :-! The sign they had in the front yard while constructing now hangs on the wall of my garage! Great works guys

Fantastic! Italy American Construction did an awesome job on my new patio and overhang. Tom came out and listen to what I wanted to do and put my vision to paper. Dustin and Frank overseen the project and that it was done right. Cement, carpentry, electrical and vinyl siding with gutters. All the guys are pro's in what they do, outstanding craftsmanship.

The estimate was fare and comparable with quotes I got from other companies. I went with Italy American because they made me feel comfortable and confident that they could do the job and the fact they have been in business in the metro Detroit area for over 60 years I thought they must be doing something right. I would recommend Italy American to anyone looking to have a construction project done. Thanks again guys, great work.

We had a great experience with Italy American Construction. We had a new driveway laid and garage constructed. I even waited a few months after the completion of the work before posting this review to ensure my satisfaction. Everyone involved with the project was professional from beginning to end. Marty our initial sales person is great and has been in the business many years.

We always had a good laugh every time he came over and he was very detailed and assuring. The skill of the contractors was high level. I was amazed at their carpenter who single handled built the entire garage from scratch (no kit, just lumber) in 2 days. Weather threw off the timeline a bit but whenever there was an opportunity to jump to the next step someone was there.

Any issues or concerns along the way were addressed diligently by the manager Dustin who even gave us his personal cell number for access to him. Even months after when there was a hairline surface crack in the cement they came right out to address and fix it. I always like to support local family businesses and would recommend this company as one you can put your trust in.