Get Quotes Contact Us Sign In
Website
Call
Busch Products We are still requesting that appointments be made prior to visiting either our Syracuse or Schenectady showrooms. Appointments can be made through the phone or by email. In order to accommodate as many people as we can, our Syracuse showroom will be accepting some evening appointments on Wednesdays while our Schenectady showroom will be accepting some evening appointments on Thursdays.

The Syracuse showroom will continue to be open every Saturday from 10am - 2pm for appointments. The Schenectady showroom will continue to be open the 1st and 3rd* Saturdays of the month from 10am - 2 pm for appointments.
Follow us
Services
We specialize in custom countertop fabrication, installation, resurfacing, and repairs. We have the skill, experience, and facilities to offer the finest available products with unlimited design options. And the quality of our products is matched only by that of our service. Whether you're purchasing a surface for the smallest vanity or an entire new kitchen, we'll work with you every step of the way.
Busch Products has been serving Central New York and beyond for over 30 years. Starting as a Solid Surface Fabricator originally located on Park Street in Syracuse, Busch Products quickly became the largest Solid Surface Fabricator in Central New York - and a leader in the industry. Current owners, Bob and Darlene Brown took over sole ownership of the business in 1999, and they have been critical to its success through the personal service they provide to everyone who walks through their doors.In 2003, they moved to their current location at 110 Baker Street in Syracuse, significantly expanding their facilities.
From the time we chose the countertop, through installation, the professionalism, customer service and quality were like none we have ever experienced. The kitchen is the heart of our home, and now our family dinners and parties will be so much better. Thank you so very much for the beauty you installed in our house.
Not only does solid surface look great, but it performs great as well. With its rich visual texture and luxurious color, solid surface is also easy to clean and maintain, stain-resistant, heat-resistant, and has long-lasting renewability. Versatile and practical, solid surface has long been a favorite to homeowners and for commercial projects.
Reviews (10)
Write a Review
P. S. Murray
May 13, 2022
Excellent group of people. Impressed with the ability to pull out a slab from the floor for us to review. The sales person was very informative. Injoyed the visit.
Ashley Jochen
Apr 17, 2022
*Avoid this brittle, overpriced countertop!* Brittle, expensive garbage. Don't waste your money on a quartz countertop made by Busch Products. I've had my countertop for only four months and there are already four imperfections, starting at installation when the clear coat in the middle of a countertop was chipped away. Since then the counters have chipped apart from a spice container and drinking glasses. And this is in a household without children! I'd avoid this company and this style of countertop unless you only use plastic in your kitchen.
Ben Erwin
Feb 11, 2022
Beware any contractor who works with Busch Products; you will be waiting months for measurements, and then you'll wait even longer for anyone at Busch to actually complete any work. The counters themselves, as well as the installation quality, are. serviceable. Expect a litany of excuses and vague hedging before your project even begins, and then you can be assured of inexcusably long wait times. Busch offers minimal communication, questionable explanations, and no better than average overall quality.
Paul Lumia
Jan 06, 2022
Knowing that you still need to go through a distributor they have a great showroom so you can actually see full size product. Leigh was really helpful
Russ Charif
Dec 25, 2021
Busch made a custom Corian bathroom counter/sink unit for my bathroom remodel project. The installation contractor (not connected with Busch) made a mistake that required him to install the new vanity cabinet two inches farther from the wall than planned, which would have left a 2" gap between the edge of the countertop and the wall. The good folks at Busch modified the counter (in 2 days, no advance notice) to extend it by 2" providing a perfectly invisible fix. And then they told me that there would be no charge for this (fixing somebody else's mistake)! I could not be happier with the product and the service. Highly recommended.
Amanda Licht
Apr 02, 2021
We had a great experience working with them on our kitchen remodel several years back and have returned for our bathroom vanity. Cambria is excellent quality, and the service at the showroom is wonderful.
Jenae Whidden
Jan 02, 2021
Had new kitchen countertops installed, and couldn't be happier. Every person involved in the job demonstrated professionalism, and they were all very knowledgeable. Not to mention, the counters are beautiful! Thank you for making this a stress-free renovation for us!
Dan LaGasse
Dec 13, 2020
You need to make an appointment prior to your visit to Busch Products. Very helpful product advisor Lee showed us options for our future Cambria countertops. Advised us that they are a wholesaler and that we would have to place our order through an authorized Cambria dealer. Impressive showroom and tour.
Jbright Coolsauce
Jan 30, 2020
I am a truck driver and delivers load here whenever I can get my hands on it. The best Christmas present I received from this guys, are two guys waiting for me to get there and unload me. While they were closed for the Christmas holidays. And it's was made possible because of Joe. This happened 12/23/19. I would have sat there until after Christmas. Nothing better than my kids happy that daddy made it back home (MN) on Christmas. Thanks to JOE.
M. T.
Jan 20, 2016
FYI. It's their policy to give poor customer service. They don't care about your time or your investment. They take FOREVER. Go anywhere else. Seriously.