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The young man that was sent out initially was very professional and extremely knowledgeable. After he came, we knew we felt comfortable doing business with this company. Being in business for 61 years says a lot about Arnold Jones Services. We are a family-owned business servicing residents and businesses in the Triad area. Our goal is to keep your home or office comfortable.

With 12 employees, we handle residential and light commercial repair, replacement and service. In addition to offering the newest HVAC products and services, we also sell humidifiers, water heaters, electronic air cleaners, and more!
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Arnold Jones Services has proudly served the Triad for the past 59 years. As a successful family run business, it has served hundreds of customers in the Piedmont Triad and surrounding areas. We provide heating, air conditioning, new installations, repairs, system cleanings, and maintenance. With every customer interaction, we strive to make the process as easy and seamless as possible.
Arnold Jones Services provides heating and air conditioning repair on all brands of air conditioning and heating equipment in Greensboro, High Point, Jamestown, Thomasville, Kernersville, Winston Salem, Archdale, Willow Creek, Lexington, Oak Ridge, Summerfield, Lexington, Sophia, Asheboro. In the South, the last thing you want to worry about is your air conditioner not working when you flip that switch on your thermostat.
Maybe your current air conditioning is broken, or you need to update your current system. Buying a new system is a big investment. There are many benefits of having a modern and up to date cooling system in your business or home. Your overall comfort is increased. Modern and well serviced air conditioners are also becoming increasingly more efficient and will help bring down your energy bill.
The comfort and efficiency that a well-maintained HVAC system can bring you, especially during the Triad's hot summer months, is priceless. And your cooling system needs to be maintained regularly. Fortunately for you, the professionals at Arnold Jones Services have been providing air conditioning maintenance for the past 59 years.
Reviews (10)
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Penny Miller
Jun 16, 2022
Jay was very professional. He had to order a new motor for the unit and he had our unit up and running within a day.
Ken Lake
Sep 04, 2021
We remodeled our basement and had Arnold Jones install our new system. We were very pleased with all aspects of the job. They showed up when they said, very professional on the job site and did a great job. They exceeded our expectations and I'd get them again with no hesitation. Services: Heating system installation, Ductless heating & A/C services
Laporsche Miller
Jul 27, 2021
My parents noticed water in their hallway and determined the cause was a leaky AC. I called Arnold Jones and they were able to get someone out the same day. We were given a window of 2pm-4pm. Chandler and David showed up around 2:30pm. They were professional and respectful. The issue was diagnosed and fixed in less than an hour. We expected a large bill and we were pleasantly surprised by the reasonable cost. Will definitely use Arnold Jones for any other AC and/ heating related issues.
Kathy Rufiange
Jul 08, 2021
Josh came out the same day to fix our AC and did a great job and we are so pleased. We will be using Arnold Jones Services for all of our heating and air needs going forward and you should, too! Service: A/C system repair
Laura Gonzo
Mar 26, 2021
I have used Arnold Jones Services for several big residential jobs and am very happy with their work. They are honest, reliable, and always exceed my expectations for service and value. I will always call them when I need any kind of HVAC work. Recommend highly! Services: Heating system installation, Repair HVAC, HVAC system maintenance, Install AC
Alyson Honeycutt
Mar 10, 2021
I have an older home with high velocity ductwork. Other vendors told me I would have to remove all the existing ductwork and start from scratch. Arnold Jones was able to find a heat pump and air handler that worked with my existing ductwork, saving me thousands of dollars. Courteous service and good communication. They even helped me find a financing offer that worked for me. Definitely recommend for HVAC.
Deborah Hartman
Dec 02, 2020
I was in need of a new system and own an older home with unique challenges. While other companies wouldn't address the issue, Terry actually listened and came up with a solution. Jeff and the team were personable, knowledgeable and kept me informed throughout the installation process. The Arnold Jones Team posses excellent Customer Service skills and are reasonably priced. They will be my 1st and only call for future needs. Well done gentlemen!
Victoria
Nov 07, 2020
I had a house fire and Servpro (probably got a kickback) recommended that I use this company to service my furnace. Over the phone they said it would be $120 and I agreed to it. Then after they came out I got an email saying the bills was over $300 and my insurance refused to pay. Dude was here literally 10 minutes and just wiped two parts off with a rag.

I could have done it myself. Soon after he left my drain pipe to the unit clogged up and I had to clean that out myself because it all shut down. Beware of this company or they might triple the price on you without notice too. I will definitely shop around for a cheaper company next time or just do it myself. On Monday Nov 23 I received a call from them asking why I left a bad review. I stated facts and I believe most people would have been upset by the price increase. Lesson learned, get it in writing folks because verbal means nothing.
Darlene Winslow
Jan 24, 2020
Very professional tech and very prompt with my service. If you are having trouble with your heating/air please call Arnold Jones Services. I have been using them for over five years on service and have never had them not fixed the problem in quick time.
Michael Tellekamp
Dec 08, 2019
When our 25 year old air conditioner stopped working we wanted it replaced quickly but had some changes that had to happen alone with the replacement. Arnold Jones was very helpful, worked on our schedule and we got all the work done as we needed it. Highly recommend this vendor.